Lost&Found Employee
Dubai Airports
Total years of experience :15 years, 0 Months
Duties and Responsibilities
Taking calls about inquiries on how to make report about lost items.
Helping passengers search for this lost items using our centralize system.
Educating the passengers about our procedures on how to retrieve their lost items.
Doing collection in specific areas in the airport of lost items and excess luggage.
Providing alternative solution if passengers can’t comeback to collect their lost items.
Deliver prepared sales talks, reading from scripts that describe products or services, to persuade potential customers to purchase a product or service or to make a donation.
Contact businesses or private individuals by telephone to solicit sales for goods or services, or to request donations for charitable causes.
Explain products or services and prices, and answer questions from customers.
Obtain customer information such as name, address, and payment method, and enter orders into computers.
Record names, addresses, purchases, and reactions of prospects contacted.
Adjust sales scripts to better target the needs and interests of specific individuals.
Answer telephone calls from potential customers who have been solicited through advertisements.
Account: Motorola
Duties and Responsibilities
Taking in inbound calls from US based customers.
Providing assistant for caller’s problem and finding solution.
Order tests that could determine the causes of product malfunctions.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Confer with customers by telephone to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Check to ensure that appropriate changes were made to resolve customers' problems.
Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
Refer unresolved customer grievances to designated departments for further investigation.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Receiving order lists from cashiers for customers.
Relay work orders, messages, or information to or from work crews.
Assembling food product properly and presentable including beverages.
Completing the customer’s order before giving the order to dining to serve.