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Ruchira Borkar, Financial Analyst

Ruchira Borkar

Financial Analyst·JMKPO,

United Arab Emirates

Bachelor's degree, BE in Electronics

Work experience

Total years of experience: 10 years, 8 months

Financial Analyst

September 2025 - March 2026

JMKPO,

Dubai, United Arab Emirates •Remote

September 2025 - March 2026

• Analyze merchant and transaction, investigate transaction issues, chargebacks, refunds, & reco.
• Prepare dashboards and reports to track payment performance and workflow efficiency.
Company industry:
Banking
Job role:
Finance and Investment

Sr. National Account Manager

October 2022 - January 2024

HDFC Bank Ltd

Mumbai, India

October 2022 - January 2024

• Drove acquisition and growth of commercial credit card and payment solutions.
• Managed key corporate clients including Prasol Chemicals, Nilkamal, and Siyarams.
Company industry:
Banking
Job role:
Sales

Sales & Operations Manager – Loyalty & FinTech

May 2017 - September 2022

Pine Labs Pvt Ltd

Mumbai, India

May 2017 - September 2022

• Won and managed enterprise clients such as HUL, IOCL, BPCL, Nykaa, and Bestseller.
• Led implementation of digital gift vouchers for loyalty, promotions, and rewards.
Company industry:
IT Services
Job role:
Finance and Investment

Marketing Executive – Loyalty Programs

November 2013 - February 2017

Infinia Services & Solutions

Mumbai, India

November 2013 - February 2017

• Major Accounts: CBI, Afrasia Bank, CBQ, Gulf Bank, Sampat Bank, UAB Bank.
• Coordinated with analytics and technology teams for customized solutions, SMS Email Campaigns
Company industry:
IT Services
Job role:
Marketing and PR

Education

Mumbai University

January 2012

January 2012

Bachelor's degree, BE in Electronics

India

Skills

Client Handling
Expert
Client Handling
Expert
Key Account Management
Expert
Key Account Management
Expert
Digital Marketing
Expert
Digital Marketing
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SUPPORT
Expert
CUSTOMER SUPPORT
Expert
DIRECTING
Expert
DIRECTING
Expert
EMAIL
Expert
EMAIL
Expert
PERSONNEL
Expert
PERSONNEL
Expert
PROCESS ENGINEERING
Expert
PROCESS ENGINEERING
Expert
PURCHASING
Expert
PURCHASING
Expert
RESEARCH
Expert
RESEARCH
Expert
SCHEME
Expert
SCHEME
Expert
ACCOUNT MANAGEMENT
Intermediate
ACCOUNT MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
DATA ANALYSIS
Intermediate
DATA ANALYSIS
Intermediate
E COMMERCE
Intermediate
E COMMERCE
Intermediate
EMPLOYEE RETENTION
Intermediate
EMPLOYEE RETENTION
Intermediate
FINANCIAL TECHNOLOGY FINTECH
Intermediate
FINANCIAL TECHNOLOGY FINTECH
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
LOYALTY PROGRAMS
Intermediate
LOYALTY PROGRAMS
Intermediate
PAYMENTS INDUSTRY
Intermediate
PAYMENTS INDUSTRY
Intermediate
SALES
Intermediate
SALES
Intermediate
Microsoft Excel
Expert
Microsoft Excel
Expert
Marketing
Intermediate
Marketing
Intermediate
Microsoft Office
Expert
Microsoft Office
Expert
Client Handling
Expert
Client Handling
Expert
Key Account Management
Expert
Key Account Management
Expert
Digital Marketing
Expert
Digital Marketing
Expert

Languages

English
Expert
Hindi
Expert

Hobbies

  • Human Psychology
    Completed certified course in Psychological counseling