Business Analyst
ADSSC
مجموع سنوات الخبرة :14 years, 5 أشهر
IT Security governance, implementations and audit as per UAE IA NESA Standards
Create RFIs, RFPs, SOWs, SLAs for tenders, projects, stakeholders
Draft Business Impact Analysis, Risk Assessment, Gap Analysis reports
Define IT Strategies and KPIs
Draft, review and implement organizational policies and procedures
Overlook IT Service Desk performance and track Service Provider SLAs
Perform stakeholder analysis and stake holder technical proposal reviews
Create and deliver IT Security training plan and awareness
Elicit and documented requirements and turn them to functional workflows
Regulate auditory compliance for NCEMA, IMS and ISO 27001:2013 standards
Write user stories, creating use cases, use case diagrams, workflow diagrams, sequence diagrams, and class diagrams
Track and manage the requirements using Requirement Traceability Matrix (RTM) that controls numerous artifacts produced by the teams across the deliverables
Conducting Manual Testing, User Acceptance Testing (UAT) and documentation of Test Cases
Responsible for final review of every deliverable (source code, analysis & design documents, test plan, test results, implementation plan) before it is sent to the client or before go-live date/ implementation
Identify opportunities to enhance the product features by analyzing market requirements and positioning business solutions against the emerging demands and practices
• Development of Quality Assurance documentation processes, templates and tool sets globally, by research and processing of technical information from existing operational manuals and unwritten processes.
• Writing high end, world class user guides, spec sheets, technical notes, and installation guides
• Developing training materials, and possibly training videos for the stakeholders.
• Occasional marketing brochure and web-content development for the application.
• Prepare User Requirements by gathering business needs and getting the requirements implemented by the IT team.
• Understanding practical application of the end user and provide analytical best possible solutions to the respective stakeholders.
• Client orientation, project assessment, scoping, requirements analysis, documentation, budgeting, scheduling.
Client: Abu Dhabi Tawteen Council (Gov. of UAE)
• Performed daily and weekly database queries
• Reviewed data for quality to ensure accuracy
• Reported periodic summations regarding project progress
• Created a user-friendly procedure manual for departmental use and training
• Tracked the progress of various large collection projects to meet customer expectation of quality and completion
• Developed and maintain installation configuration, how-to documentation and online help both for Tawteen Council employees and website Users
• Complete writing assignments according to set standards regarding order, clarity, conciseness, and standard terminology
Words are mightier than a sword. One image can tell hundred stories. And this is what I believe in. If you are looking for your eBook to tell a story, engage the readers, and bolster profits, I am the right person for the job.
I have a forte in the following areas:
• Ghostwriting, editing, academic writing, report writing
• Content writing for social media, websites, blogs
• Proofreading for readability, grammar, errors and plagiarism
• Content writing for advertising and marketing
• Collaborate, support, and work with editorial and author teams from a project's inception on through production into publication of a product (whether a print or electronic product).
• Coordinate with production teams, vendors, and freelancers to throughout the course (and after) a publication cycle.
• Serve as an in house point of contact for editorial, author, freelancer, and vendor teams.
• Manage, review, and prepare project deliverables (manuscript and/or ancillary components) for production, marketing, and publication purposes.
• To get the cast-off and costing done, and P and L approved. Update editorial workflow schedules and reports as instituted by the management.
• Dealing with well-known publishers Wolters Kluwer, McGraw Hill, and Wiley-Blackwell, and handling weekly status updates.
• Conduct market research to determine customer needs and impressions of department goods and services; design survey instruments and coordinate the collection of data; compile information, analyze results and prepare reports setting forth customer attitude.
• Handled workshops, seminars, classes, and practical experiments for undergraduate students.
• Organize “Genetic Disease Awareness” in the college for non-biologic students as well as low socio-economic classes.
• Department of Telemedicine, Indian Institute of Technology, Kanpur: Telemedicine as a modern tool for analysis of heart disease in lower economical class. • Biogene Quest Institute, Hyderabad: Identification of Biomarkers in Cancer. • Certificate of excellence in academics in Masters.