Business Development Manager
TPH Group
Total years of experience :17 years, 0 Months
Increased monthly subscription sales for MaidCV by 300%
(From AED 45, 000 p.m to AED 130, 000 p.m)
Boosted cleaning service monthly revenue to average of AED 230, 000 by implementing strategies to develop and expand existing customer base
Churned an average revenue of AED 50, 000 monthly from Health & Safety training such as First Aid + CPR, BLS, Pediatric First Aid and housekeeping training for individuals & corporates
Generated a pipeline of more than AED 300, 000 in net new opportunities in 3 months.
Saved 15% in supply costs by renegotiating vendor contracts.
Spearheaded all company-wide prospecting, marketing and closing endeavors.
Interviewed, hired and trained new quality telesales representatives.
Developed and executed at least 3 integrated marketing plans each quarter.
Effectively handled public relations and utilized them for marketing in various media
Consultative sales of PRO Services
Worked with cross functional resources to implement direct marketing programs, reaching a 25% increase in customer base.
Delivered performance updates, quarterly business reviews and planning meetings.
Liaising small medium enterprises for their legal requirements to convert them to annual contracts.
Quarterly placement of 100+ B-School Grads by networking with domestic and international Human Resource network
Transforming students of at least 15 institutions monthly by Personality Development Programs
Achieving longsighted objective of increase in student intake by various marketing tactics such as internships, events, job fairs, training etc
Collaborated with other account managers to prepare and deliver performance updates and quarterly business reviews.
Wrote, proofed and edited sales proposals and correspondence.
Trained sales teams on educational products at seminars and special events.
Answered clients' questions about products prices, availability, uses and credit terms.
Successfully managed the activities of 20 members in multiple departments
Developed, implemented and monitored programs to maximize customer satisfaction and manage on-site customer service representatives
Provided detailed monthly departmental reports and updates to senior management
Addressed negative customer feedback immediately
Achieved customer satisfaction rating of 80% within 2 months, exceeding corporate target
Assisted with the development of the call center's operations, quality and training processes.
Provided cross training to staff members
Awarded First Class and gained 1st class in Marketing Management which is a Certificate in Planning & Management Thesis: How ‘social’ is social media in India? Research aimed at analyzing social media as a tool for marketers. Under the guidance of Prof M D Rao, IIPM Bangalore Awarded as a Best Speaker at Global Outreach Programme in the Corporate Governance session
Internship: Global Opportunity & Threat Analysis
Bachelor of Electronics.