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Ruestiniadel Pesigan, Sales Executive

Ruestiniadel Pesigan

Sales Executive·Select Transportation Solutions - Nasser Bin Khaled Joint Venture

Qatar

Bachelor's degree, Tourism

Work experience

Total years of experience: 11 years, 0 months

Sales Executive

June 2023 - Present

Select Transportation Solutions - Nasser Bin Khaled Joint Venture

Doha, Qatar

June 2023 - Present

 Submit Planning, Analysis, Budget and Monthly Sales Report with the current market trend, competitor analysis and existing client updates, for management review.
 Preparing Quotations, Bids and Tenders, while maintaining a systematic Follow-Up.
 Generating leads to ensure vehicle utilization is consistently maintained at 85%+.
 Researching and contacting prospective clients and converting them into active clients.
 Booking meetings with the client’s top management for our GM & Sales Manager to attend.
 Advertising and Marketing - Through Agencies. (Helped improve the company’s website)  Securing company documentation and financial information, to understand the client’s reputation in the market and repayment capability.
 Regularly contacting old and new clients to ensure customer satisfaction, renewal of expired contracts, absorbing new business requirements and ensuring an overall positive experience.
 Representing the organization at trade exhibitions, event and important meetings.

Company industry:
Automotive Dealership & Distributor
Job role:
Sales

Sales Coordinator

July 2021 - September 2023

Select Transportation Solutions

Doha, Qatar

July 2021 - September 2023

• Sending/Monitoring Traffic fines of corporate customers
• Requesting of vehicles quotation from the dealerships
- Maintaining systematic & organized files for the new vehicle requisition & local purchase order
• Follow up with clients regarding the signing of contracts
• Monthly Executive Summary
• Sending quotations to the clients if needed
- Follow-up calls to confirm sales orders or delivery dates.
• Prospecting of potential clients
• Making appointments for the Sales Manager
• Gate pass for the outside contract drivers
• Handling customer’s inquiries from multiple channels such as email, phone calls and walk ins whilst providing a high quality of service
• Preparing ROI calculation
• Gathering all the documents needed to open a new client in the system (credit facility etc.) then handover to the admin for the GM’s approval
• Helping Sales Executive in generating needed reports by the management
• Analyzing the market (studying the competitor’s offers/rates/promotions)
• Makes sure that vehicle deliveries are delivered in timely manner & according to the desire of client by coordinating with the operation team
- Respond to complaints from customers and give after-sales support when requested
- Inform clients of unforeseen delays or problems
• Contribute & innovative ideas with the Sales team to promote the Sales
• Resolving any sales related issue with customers
• Completing the administrative needs of the Sales Department
• Initiating protocols for retention of current accounts

Company industry:
Automotive Dealership & Distributor
Job role:
Sales

Sales Agent / Operations

February 2012 - September 2014

Select Transportation Solutions (Nasser Bin Khaled and Sons Holding)

Doha, Qatar

February 2012 - September 2014

• Rent a car Sales Agent (Promoted) February 2012-Present
Nasser Bin Khaled and Sons Holding - Doha Qatar
o To contact a customer & coordinate with other rental & leasing offices to attend all customers' needs with regards to vehicle.
o Contact a customer & coordinate with other rental & leasing offices to attend all customers' needs with regards to vehicle.
o Send quotation to customer under rental contract (company or individual) for approval of Sales Manager
o Prepares contract (leasing or rental) and generates checklist on the system to check out the vehicle.
o Coordinates with customer to collect the ready vehicle after maintenance or arrange to deliver the vehicle to customer if necessary.
o Gives notice to customer (by email or phone call) regarding the contract to be expired.
o Generates change over report from the system if customer require replacement if available.
o Get customer details and put on pending list if in case of unavailability of replacement Prepares invoice for traffic violation and miscellaneous invoice if needed.
o Coordinates with towing service if in case there is breakdown vehicle.
o Explain and resolve all customer's inquiries regarding vehicle rental / lease.
o Receives phone calls from customer and get their request / concern.
o Reply to all emails.
o Monitors vehicles for technical inspection & renewal and coordinates with customer for replacement.
o All documentation work
o Prepares summary of invoices for receiving to be passed to Accounting Department.
o Files all checklist & change over report to each folder per contract.
o Distributes Local Purchase Orders to Accounting Department & Executive Secretary and file.

Company industry:
Automotive Dealership & Distributor
Job role:
Sales

Administration Support

August 2011 - January 2012

Select Transportation Solutions (Nasser Bin Khaled and Sons Holding)

Doha, Qatar

August 2011 - January 2012

• Administration Support-August 2011- January 2012
Nasser Bin Khaled and Sons Holding - Doha Qatar
➢ Priorities
o Relieve management of administrative detail, all projects
o Coordinate work flow
o Update and chase delegated tasks to ensure progress to deadlines
o Take initiative in manager's absence
o Keep projects on schedule
o Maintain procedures manual to ensure consistent performance of routines

➢ Communication


o Compose correspondence/reports for own or manager's signature
o Arrange essential mail in priority action order for boss
o Check deadlines on incoming requests and put preliminary work in play
o Process replies on own initiative or from bosses' dictation or notes
o Research, draft or abstract reports

➢ Phones

o Handle all inquiries within my capacity
o Arrange "callbacks" to protect boss's time
o Provide back-up materials for callbacks
o Route calls elsewhere as needed
o Do phone surveys/inquiries as needed

Company industry:
Automotive Dealership & Distributor
Job role:
Administration

Sales Representative

November 2009 - July 2011

Hoshan PanGulf

Doha, Qatar

November 2009 - July 2011

o Manage retail staff, including cashiers and people working on the floor.
o Meet financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
o Formulate pricing policies.
o Determine daily coupons.
o Ensure pricing is correct.
o Work on store displays.
o Attend trade shows to identify new products and services.
o Coach, counsel, recruit, train, and discipline employees.
o Evaluate on-the-job performance.
o Identify current and future trends that appeal to consumers.
o Ensure merchandise is clean and ready to be displayed.
o Approve contracts with vendors.
o Maintain inventory and ensure items are in stock.
o Keep up with fluctuating supply and demand.
o Analyze operating and financial statements for profitability ratios.
o Ensure promotions are accurate and merchandised to the company’s standards.
o Utilize information technology to record sales figures, for data analysis and forward planning.
o Ensure standards for quality, customer service and health and safety are met.
o Monitor local competitors.
o Ensure hours of operation are in compliance with local laws.
o Maintain store's cleanliness and health and safety measures.
o Organize and distribute staff schedules.
o Preside over staff meetings.
o Help retail sales staff achieve sales targets.
o Manage different departments within the store.
o Handle customer questions, complaints, and issues

Company industry:
Marketing
Job role:
Sales

Human Resources Administration

January 2009 - June 2009

Bahamas Resort and Restaurant

Philippines

January 2009 - June 2009

• Human Resources Administration - January 2009- June 2009
Bahamas Resort and Restaurant
o Provides job candidates by screening, interviewing, and testing applicants; notifying existing staff of internal opportunities; maintaining personnel records; obtaining temporary staff from agencies.
o Pays employees by calculating pay; distributing checks; maintaining records.
o Administers student loan, medical insurance, savings bond, and disability programs by advising employees of eligibility; providing application information; helping with form completion; verifying submission; notifying employees of approvals.
o Monitors unemployment claims by reviewing claims; substantiating documentation; requesting legal counsel review.
o Maintains human resources records by recording new hires, transfers, terminations, changes in job classifications, merit increases; tracking vacation, sick, and personal time.
o Orients new employees by providing orientation information packets; reviewing company policies; gathering withholding and other payroll information; explaining and obtaining signatures for benefit programs.
o Documents human resources actions by completing forms, reports, logs, and records.
o Updates job knowledge by participating in educational opportunities; reading professional publications.
o Accomplishes human resources department and organization mission by completing related results as needed.

Company industry:
Sales Outsourcing
Job role:
Human Resources and Recruitment

Admin Assistant

June 2008 - December 2008

Watsons, SM Supermarket

Philippines

June 2008 - December 2008

• Admin Assistant - June 2008-December 2008
Watsons, SM Supermarket
o Serve as Secretary to the General Manager as well as Administrative Assistant in the company.
o Preparing minutes of the meeting.
o Coordinate conferences and meetings.
o Responsible of preparing staff requisition, exit permit, all letter requests to HR and other correspondence letter.
o Preparing confidential memos, reports and filling.
o Coordinating with the supplier for printing materials and for other office supplies.
o Communicate and coordinate with the management and provide administrative support to ensure the highest quality service.

Company industry:
Marketing
Job role:
Administration

Skills

Sales
Expert
Sales
Expert
Problem Solving
Expert
Problem Solving
Expert
Communication Skills
Expert
Communication Skills
Expert
Decision Making Skills
Expert
Decision Making Skills
Expert
Leadership
Expert
Leadership
Expert
ACCOUNTING
Expert
ACCOUNTING
Expert
DOCUMENTATION
Expert
DOCUMENTATION
Expert
EXECUTIVE SECRETARY
Expert
EXECUTIVE SECRETARY
Expert
FILE
Expert
FILE
Expert
INSPECTION
Expert
INSPECTION
Expert
INVOICE
Expert
INVOICE
Expert
INVOICES
Expert
INVOICES
Expert
MAINTENANCE
Expert
MAINTENANCE
Expert
SALES
Expert
SALES
Expert
SECRETARY
Expert
SECRETARY
Expert
Problem Solving
Expert
Problem Solving
Expert
Communication Skills
Expert
Communication Skills
Expert
Decision Making Skills
Expert
Decision Making Skills
Expert
Leadership
Expert
Leadership
Expert

Languages

English

Expert

Memberships

News Qatar (Filipino Media Organization)

Anchor

November 2011

Hobbies and interests

Writing, Reading, Researching

My hobby is exploring my interests and documenting my achievements. My interests are pursuing my hobbies and fulfilling my desire for achievement. One huge achievement of mine is the sustained interest in my hobbies.