JIJU VADAKKECHALACKEL

• Led comprehensive building management operations, enhancing maintenance, cleaning, and soft services for optimal facility performance.
• Performed routine inspections on all equipment, ensuring functionality and safety, resulting in reduced downtime and increased operational efficiency.
• Managed helpdesk operations, streamlining communication and response times to facility-related inquiries and issues.
• Facilitated office administration tasks, promoting a well-organized and productive work environment.
• Implemented best practices in facility management, contributing to improved tenant satisfaction and operational excellence.

• Successfully transitioned the management of commercial and residential buildings from project consultants and contractors.

• Developed, implemented, and monitored comprehensive policies and procedures to enhance facility management efficiency.

• Managed daily operations, ensuring optimal maintenance, repair, and cleaning services for all facilities.

• Prepared and evaluated RFPs for hard and soft services, ensuring alignment with organizational goals.

• Selected and collaborated with sub-contractors to deliver high-quality service standards.

• Trained and guided team members, fostering a culture of excellence and continuous improvement.

• Led helpdesk management to ensure prompt resolution of facility-related issues, enhancing user satisfaction.

• Implemented preventive maintenance programs for diverse equipment and systems, reducing downtime by 20%.

• Streamlined asset management processes, optimizing inventory control and reducing costs.

• Oversaw management of subcontracting services, ensuring compliance and quality standards were met consistently.

• Prepared comprehensive reports on facility operations, contributing to strategic decision-making and operational improvements.