OPERATIONS MANAGER
G.M. AGRO DMCC
Total years of experience :24 years, 4 Months
• Execution of grain contracts according to Incograins, Gafta, contracts rules
• Maintain daily interaction with clients, suppliers, logistic companies, transportation, customs, agents
• Represent company in negotiating contracts & formulating policies with suppliers.
• Coordinate quality monitoring. Organize transportation/logistics
• Daily relationship with local, Canadian, Australian, American & North-American vendors. Optimize contracts selection and plan execution.
• Payable Accounts administration. Coordinate with local and foreign banks - follow up on documentary collection
Agents for McVities, Libby’s, Henkel, Vicenzi, Camile…
• Identify, communicate and coordinate with overseas buyers/agents and build business relationships with them.
• Develop and implement purchasing and contract management instructions, policies, and procedures.
• Research and explore potential regional market for commodities and FMCG products and prepare timely report on geographical location basis.
• Study and monitor the current regional market and prepare report on product and region basis and identify the untapped potential market.
• Analyze the regional market trends for commodities and FMCG and take the necessary strategic decision to cope with market trend.
• Coordinate distribution & sales in regional markets.
• Negotiate on best prices and cross-trade their shipments.
• Follow-up closely on dynamic commodity market globally.
• Attend trade food exhibitions to pitch for new suppliers both on the private labeling developing field or international brands.
• Manage and lead entire export team
Clients: Pepsi Co, Cadbury, Nestlé, Mobily KSA, Procter & Gamble …
• Supervise & monitor the entire work flow of orders from inquiry stage until final delivery to client.
• Liaise & solve issues that might arise during any stage of the order, including after delivery.
• Supervise & follow-up on orders with factories
• Review PI’s and make sure that all details are compliant to our plans.
• Experience in quality control, Assign the required tests (with BV, SGS, Cotenca…)depending on item, monitor inspections and factory audits.
• Implement penalties with both factories and forwarders if they fail to comply with requested specifications and deadlines
• Review and discuss contract legalities.
• Provide solution alternative to departments.
• Provide corrective actions & rules to enhance the work process on a continuous basis.
training in Credit Banking.
• Shipping experience in sea freight logistics in Bulcon & Safmarine Depts.
• Completed restructuring and compliance S.O.P in a period of 6 months in Safmarine Dept.
• Achieved 60% of work efficiency upon completion of restructuring.
• Handled customer services, marketing & selling of computer hardware & software.
• Delegated sales plans to employees & monitored performance.
• Marketing for juridical databases software both in Lebanon and Gulf markets.
Training in banking operations and rotating among departments.
Completed an intensive & comprehensive program for stock trading basics.
Completed a second emphasis in Bachelor of Science (Business)
Three-day intensive training seminar on the usage of E-Commerce and its applications.
SQL Servers and Microsoft Applications
Intel technology
Completed Bachelor of Science in Business Marketing.
Completed High School Diploma as well as International Baccalaureate with specifics in Economics & Psyhcology.
