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Rupesh Kandedath Kesavan, ITSM Consultant

Rupesh Kandedath Kesavan

ITSM Consultant·ISYX Technologies LLC

United Arab Emirates

Bachelor's degree, Computer Science Engineering

Work experience

Total years of experience: 13 years, 4 months

ITSM Consultant

December 2015 - Present

ISYX Technologies LLC

Dubai, United Arab Emirates

December 2015 - Present

Requirement Gathering for HPE Tools Implementation Projects
•Understanding the customer requirements and recommending approaches in meeting the same.
• Recommendations include solution approach, tool selection & project design.
• Design
•Providing consultation for HPE Open View software and solutions such as HPE NNMi, HPE SiteScope, HP OMi, HPE OBR, HP BPM & the integrations.
•Extensive hands on experience in implementing and integrating HP NNMi, HP SiteScope and HP OMi, HPE OBR and Cloud Optimizer.
•End to end implementation of HPE BTO products.
•OBR Implementation and configure out-of-box reports
•Completed successful implementation for 4 customers in UAE ( OMi, NNMi, SiteScope, OBR and Cloud Optimizer

Company industry:
IT Services
Job role:
Information Technology

Senior Associate

May 2014 - December 2014

EYME Technologies Pvt Ltd

May 2014 - December 2014

Primary SME for NNMi, Sitescope and OML. Support all the activities of these tools in production system.
• Administration of Event management monitoring tool OML
• HP OA Agent installation and troubleshooting
• NNMi Administration tasks
•Add/remove devices
•Load MIB/configuring new traps and incident configuration. Adding enrichment, dampening and pairwise etc for incidents config.
•Creating groups and managing topology maps.
•Monitoring policy creating, interface polling policy,

•HP NA Administartion tasks
•Fix driver discovery issues
•Fix snapshot failures
•Create and manage password rules
•Create reports
•NNMi to NA integration issues
•Daily health check
• Policy creation for NNMi-BSM connector Alert forwarding
•Install hotfix/patch on NNMi and OML systems.
•Scripts to automate the manual tasks.
•Creation of policy and scripts for custom monitoring requirement in OML.
•SiteScope platform administration and troubleshooting.
•Fine tuning of alerts/Traps coming to NNMi and make necessary adjustments in NNMi to reduce the alert count.
•NA administration task (Troubleshoot issue with driver discover and snapshot failures)
•Upgrade of various HP products (BPM, SiteScope, NNMi etc)
•Coordinating and designing with Automation team to automate manual task using HP OO workflows.

Company industry:
Software Development
Job role:
Accounting and Auditing

Analyst

November 2008 - December 2010

HCL Technologies

United Arab Emirates

November 2008 - December 2010

Installations and configuration of HP OVO, HP NNM, HP Reporter
•Discovering of the required servers and network devices that requires to be monitored.
•Configuring HP Open View to monitor Availability of the servers, CPU and Memory utilization, particular processes / services running on the server, and availability and disc utilization of files and folders.

Company industry:
IT Services
Job role:
Information Technology

Service delivery Consultant

December 2010 - May 2010

HP Global Soft Pvt Ltd

India

December 2010 - May 2010

Design, develop and implement Monitoring solutions.
•Administration of Event management monitoring tools (OMU/L)
•Custom monitoring development.
•Install and configure different SPI’s like DBSPI, OSSPI etc
•SNMP Trap monitoring solution
•Log file policy based monitoring solution
•Agent troubleshooting and installation (all the platforms).

Company industry:
IT Services
Job role:
Information Technology

Education

University of Calicut

June 2008

June 2008

Bachelor's degree, Computer Science Engineering

India

GPA (percentage): 71.78%

GPA (percentage): 71.78%

Board of Technical Kerala

June 2005

June 2005

Diploma, Computer Engineering

India

GPA (percentage): 67.68%

GPA (percentage): 67.68%

Diploma in Computer Engineering
View attachment

Kerala State Board of Education

June 2002

June 2002

High school or equivalent, NA

India

GPA (percentage): 77.68%

GPA (percentage): 77.68%

Skills

SNMP
Expert
SNMP
Expert
Shell Scripting
Expert
Shell Scripting
Expert
SiteScope
Expert
SiteScope
Expert
HP Openview
Expert
HP Openview
Expert
AUTOMATION
Beginner
AUTOMATION
Beginner
CONSULTING
Expert
CONSULTING
Expert
DESIGN
Beginner
DESIGN
Beginner
HEWLETT PACKARD
Expert
HEWLETT PACKARD
Expert
HP OPENVIEW
Expert
HP OPENVIEW
Expert
SHELL SCRIPTING
Beginner
SHELL SCRIPTING
Beginner
HPE OMi
Expert
HPE OMi
Expert
HPE NNMi
Expert
HPE NNMi
Expert
HPE Sitescope
Expert
HPE Sitescope
Expert
HPE Cloud Optimizer
Expert
HPE Cloud Optimizer
Expert
HPE OBR
Intermediate
HPE OBR
Intermediate
HPE APM / BSM
Intermediate
HPE APM / BSM
Intermediate
SNMP
Expert
SNMP
Expert
Shell Scripting
Expert
Shell Scripting
Expert
SiteScope
Expert
SiteScope
Expert
HP Openview
Expert
HP Openview
Expert

Languages

English
Expert
Malayalam
Native Speaker
Hindi
Beginner
Tamil
Intermediate