HR Manager
Supreme Group
Total years of experience :10 years, 0 Months
• Manage the daily HR requirements for the division, to deliver full support for our employees (3000), department managers and GMs in the UAE, the UK, Belize, Afghanistan, the US, Sierra Leone, Liberia, Ivory Coast and Panama, to ensure service expectations are met.
• Provide Employee Relations and policy guidance to all employees within the division.
• Promote best practice and support in performance management with line managers and GMs
• Recruit and select suitable employees into the designated Business Units.
• Manage the process to ensure all positions recruited for have an up-to-date job description, all new employees obtain required travel visa’s/ approval and receive an induction/orientation into the organisation
• Write the personal development plans of direct reports i.e. HR Officers and indirect reports i.e. HR Managers -operational and report back monthly to the HRBP
• Regulate the Performance management of the HR Team
• Accountable for Compensation and Benefits administration being received by Payroll and Compensation and Benefits Manager each month to ensure accuracy and on time payment for all Logistics and Food Service employees
• Responsible for the DSO seating requirements for the division, updating line managers on available space and temporary solutions
• Develop and build a good working relationship with HR Divisional, HR Corporate and other departments
• Contribute to the regular updates of the Corporate Recruitment Site
• Accountable for DBA (Defense Base Act) briefings and reports for all employees under the SPV (US Government) division to ensure weekly compliance
• Provide professional and efficient service to all employees
• Provide recommendations to the HRBP for improvements to the current systems, policies and procedures
• Provide salary recommendations for new employees, taking into account internal relativities on a divisional and company wide basis.
• Oversees compliance in relation to files, employment law and contract regulatory audits
• Ensure contracts adhere to government and Condo legislation in UK and Logistics remote sites
• Ensure employee safety and welfare.
• Conduct visits to the remote depots on a regular basis and address any employee concerns through HR Surgery
• In charge of the full internal recruitment cycle for all positions and report directly to the Area Director of the Dubai office and to the Regional Recruitment Manager.
• Responsible for discussing roles with line managers and establishing resource requirements for all disciplines.
• Advertise roles, contact candidates and arrange interviews with line managers.
• Ensure business growth and ensuring adequate resourcing for all projects.
• Full mobilization of recruits including flight co ordination, hotel bookings, car hire.
• Leading the support services team both within the office and across the Regional presence of Holford Associates, providing a figure head for delivering excellence in this area of the business.
• Creating and maintaining a spirit of team-working across the Business Support Team of Human Resources, Administration, Information Technology, Recruitment Services, Company Systems (including, as appropriate, Health and Safety and Environmental Management).
• Developed effective recruitment systems and processes.
• Organise relevant training for new and existing staff members.
• Implement appropriate HR procedures for all staff i.e. disciplinary.
• Ensured new staff had an understanding of Health and Safety procedures.
• Responsible for keeping board members and other key people informed of recruitment agenda by reports and meetings.
• Reduce recruitment costs per head.
• Ensuring the Business Support Team services are integrated and work to achieve the most effective utilisation of available resources, allowing technical staff to focus on project delivery.
• Providing accurate information to the senior management team to enable decisions to be quickly made and implemented, enhancing business performance.
• Implementing a programme of development and streamlining of systems to better support decision-making.
• Actively promoting equality principles in employment and service delivery
• Ensuring that the personal development plans are established and progressed for all members of the Business Support Team.
• Attending management meetings as requested to ensure that the highest level of support is maintained to business leaders.
• Installing and maintaining a culture of “can do” in the support services team
• Growing and maintaining commercial business from a start up business
• Keeping up to date with current employment market and legislation
• Winning and delivering work with a diverse range of clients
• Working effectively in a challenging and targeted environment
• Deal with sensitive issues with integrity and always within guidelines
• Adhere to company core values and ethics
• Business to business sales
• Face to face interviewing, guiding and advising the unemployed into work
• Complete all administrative duties
• Proactively sourcing both candidates and clients
• Identifying and using best practise
• Research, analyse and forecast labour and market trends
• Attend relevant conferences, networking groups and workshops
Solely responsible for the marketing, advertising, event management, public and media relations and sales growth to re-launch two successful restaurants (The Spice Cube, Newcastle and Teza, Carlisle). I was also responsible for developing a website and other related businesses in the lead-up to the re-launch; reporting directly to the Managing Director. Main duties included:
• Content writing for websites, brochures and other marketing/advertising material
• Business development
• Being prime point of contact for all media, advertising agency and website designers
• Events Management including running media launches, previews and ‘taster nights’ to key partners. This included booking and logistics management, preparation of event material and overall management of the events
• Interior design of restaurants
• Project management
• Preparation of an annual Marketing Plan and budget
• Management and co-ordination of the day-to-day PR requests
• Management of all media relations issues
• Management of targeted mail / e-mail / marketing campaigns and client feedback management
• Responsible for sales growth
• Negotiation of marketing/advertising rates with 3rd party providers
• Formulate and lead a range of complex projects on time and on budget
• Responsible for recruitment and performance management of staff
• Proven people management skills-retention and development of staff
• Generating new business
• Business development
• Invoicing for property rental
• Developing and growing the business
• Key holder
• Interior design of all properties
• Account management
• Update client and candidate database
• Grew new business into a profitable concern
• Business development
• Sourced candidates
• Business to business sales
• Account management
• Field sales (business to business)