روث Estrana Fontanos, Housekeeping Coordinator

روث Estrana Fontanos

Housekeeping Coordinator

Khidmah LLC

البلد
الإمارات العربية المتحدة
التعليم
بكالوريوس, Economics
الخبرات
15 years, 4 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :15 years, 4 أشهر

Housekeeping Coordinator في Khidmah LLC
  • الإمارات العربية المتحدة - أبو ظبي
  • سبتمبر 2009 إلى مارس 2017

• Attend all outbound and inbound calls relating to housekeeping request and housekeeping client inquiries.
• Prepare cleaning/housekeeping quotations and follow up approvals.
• Collect and file completed job cards and job monitoring sheets.
• File approved quotations and housekeeping contracts.
• Prepare daily housekeeping schedule (printed and distributed daily)
• Liaise with finance for all collections and payment related matters.
• Process transactions in Maximo and in SAP.
• Liaise with customer care and request SR’s.
• Follow up housekeeping payments, process online payments, received cash/cheque from client, prepare summary and submit to finance for receipt preparations.
• Monitor daily staff attendance and prepare monthly timesheets, secure approval and submit to HR payroll processing.
• Organize and monitor sick leave, annual leave and leave request files.
• Liaise with HR for all staff related matters such as leave applications, staff request, sick leave, resignations and visa renewals.
• Liaise and request clients invoices from finance and send to clients.

Customer Relation Services في EGGS - Sevilla Enterprise
  • الفلبين
  • يونيو 2003 إلى سبتمبر 2009

• Meet customer needs, personalized new and ongoing customer interactions to cost-effectively acquire nurture, and retain good customers, recruitment, credit and collection officer.
• Full working knowledge and capability to coordinate and communicate, making sure that all services offered by the company are always carried out with the outmost efficiency and courtesy.

Quality Controller في Kasumi Apparel, LTD., Co.
  • الفلبين
  • أبريل 2002 إلى فبراير 2003

Implementing the inline and final inspections of the apparel goods in order to ensure the quality standards are met. Maintain customers quality and measurement standards and procedures. Coordinate with the main office if necessary, in terms of fitting and patterning problem.

Assistant Clerk في Municipality of Irosin
  • الفلبين
  • يوليو 2001 إلى يناير 2002

Office oriented work, involving computer input, receipting, posting, customer services, filing, utility, billing assistance and cash deposits.

الخلفية التعليمية

بكالوريوس, Economics
  • في Veritas College of Irosin
  • مارس 2001

Specialties & Skills

Project Coordination
Customer Service
Computer Industry
MS Word
MS Office, Exel, Maximo User, SAP User

اللغات

الانجليزية
متوسط

التدريب و الشهادات

Certificate of Finishing Call Center (الشهادة)
تاريخ الدورة:
November 2007
صالحة لغاية:
February 2008
Certificate in Business Recording and Certicate in Gif Wrapping and Balloon Making (الشهادة)
تاريخ الدورة:
June 2009
صالحة لغاية:
June 2009
Certificate in ICDL (الشهادة)
تاريخ الدورة:
September 2011
صالحة لغاية:
October 2011

الهوايات

  • Reading and listening to music
    Employee of the Month