rwaida shahood

Screening telephone calls, enquiries and requests, and handling them when appropriate. •Welcoming and looking after visitors. • Dealing with incoming e-mail, faxes and post. • Dealing with correspondence and writing letters. • Organizing and storing paperwork, documents by keeping hard and soft copy for all files. •Travel and hotel booking for the management team and their visitors. •Travel booking for rotation staff and for all staff incase of training outside UAE. •Offshore travel Booking. •Conference Room Booking and arranging everything for the meeting. •Handling the Petty Cash and expense reports. •Handling water, electricity and Etisalat bills. •Handling the issued Cheques. •handling DHL and other mails on daily basis.

ADAC/ADDF/Catering and duty free offices
Assistant brand Manager
7/15/2007
ongoing
Working alongside all higher manager and senior merchandiser as part of the management team, providing the correct information to build team spirit amongst the sales staff and ensuring a high level of customer service through out the airport. Have been trained on the procedures which are followed to supply Abu Dhabi Duty Free shops with goods by the Assistant Buying Manager.
•Train, coach, and develop sales staff in the execution of daily tasks. •Maximize sales and measure sales performance on a daily basis by reference to daily, month and year on a daily basis against budget set. •Coordinate sales promotion activities to the relevant personnel. •Oversea floor moves, preparation of merchandise, displays and presentations, exercising judgment and discretion in applying merchandising concepts and guidelines. •Ensure all price changes are made correctly. • Coordinate the flow of merchandise to the shops. • Help solve the problems that affect the shops service, efficiency and productivity. • Administer sales contests to achieve goals as directed for the management. • Provide and inspire outstanding service to the customers. • Assist all buyers and shop staff in the day to day operations of the shops. • Maintain records and documentation. • Keeping schedules for meetings and reminding manager in time with necessary back-up documents. • Take minutes for all meeting.

Loro Piana Fashion Brand\ Al Tayer company
Consultant
2/5/2006
4/15/2007
• Inviting the customers to the site in the Emirates Towers, at the new collections arrivals. • Publishing the invoices on daily basis by using (point of sales) system. • Depositing the cash sales in the company’s bank account. • Regular stock taking for the items in the site. • Regular Sales and promoting for the items by providing the full information about the fabrics and cuts, and updated recent fashions. • Filling the daily documents and reports.

Personal Assistant
6/25/2002
1/20/2006
•Screening telephone calls, enquiries and requests, and handling them when appropriate. •Welcoming and looking after visitors. •Organizing and maintaining diaries and making appointments. •Dealing with incoming email, faxes and post. •Dealing with correspondence and writing letters, and taking dictation and minutes. •Producing documents, briefing papers, reports and presentations. •Carrying out background research and presenting findings into subjects the manager is dealing with. •Organizing and attending meetings, and ensuring the manager is well-prepared for meetings. •Liaising with clients, suppliers and other staff. •Standing in for the manager and making decisions and delegating work to others in their absence. •Organizing and storing paperwork, documents and computer-based information. • Arranging travel and accommodation and, occasionally, traveling with the manager to take notes or dictation at meetings, or to provide general assistance during presentations.
In addition to supporting managers, their team and departments.

Al Borj Traveling Agency
Customer Service
6/29/2000
10/20/2001
•Ticketing and reservations for the foreign and local customers. •Dealing with banks to process currency exchange. •Dealing with Syrian airlines to follow up with the daily reservations. •Preparing a daily report for the Syrian Airlines, describing the final financial statements. •Tele- follows up with the customers and the dealers.

Personal Assistant
7/1/1998
5/20/2000
•Studying and researching the new projects in the market by following up the tenders that are announced in the specialized media. •Dealing with banks to process Bank dealings and handle the bank statements. •Registering the expenses and the payments. •Risk analysis before and after each project. •Following up with the government departments with regards to any pending issues to cooperate in starting up and finishing the projects. •Filing the projects documents, and archiving the finished projects documents.