Rwaida Shahoud

• Lead end-to-end HR operations for a 2, 000+ employee workforce across multiple sites in the UAE, ensuring seamless
delivery of all HR functions
• Manage full employee lifecycle transactions including onboarding, internal transfers, and offboarding with accurate
exit processing and final pay reconciliation
• Manage complex employee relations matters including disciplinary actions, grievance resolution, and emergency HR
response
• Oversee attendance and absenteeism tracking systems, implementing corrective action processes to reduce
absenteeism
• Coordinate employee accommodation and housing logistics across multiple geographic locations
• Ensure full UAE Labour Law compliance through proactive monitoring, documentation, and policy enforcement
• Define, track, and report on HR KPIs including headcount, turnover rate, time-to-hire, absenteeism rate, and
compliance metrics to support strategic decision-making
• Produce executive HR analytics reports covering workforce trends, retention analysis, and operational compliance KPIs
• Maintain accurate HR records, personnel files, and policy implementation standards across all sites

• Processed monthly payroll, adjustments, and reconciliations in Oracle HCM
• Ensured compliance with Marriott standards, ISRA & CSAT audits, and UAE labor laws
• Maintained confidentiality and accuracy of payroll data, deductions, and benefits
• Coordinated with Finance on payroll discrepancies and month-end close
• Managed employee lifecycle transactions including onboarding, transfers, and exits
• Responded to employee payroll and policy inquiries with discretion and professionalism

• Processed full monthly payroll cycle including adjustments, deductions, and reconciliations in Oracle HCM
• Managed onboarding and offboarding transactions where applicable, including offer processing, system enrollment,
benefit activation, and exit formalities
• Ensured strict compliance with Marriott brand standards and external ISRA & CSAT audit requirements
• Maintained confidentiality and accuracy of payroll data, employee benefits, and deduction records
• Collaborated with Finance department to resolve payroll discrepancies and support month-end close processes
• Monitored payroll KPIs including processing accuracy rate, query resolution time, and audit readiness to maintain
service excellence standards
• Responded to employee payroll and policy inquiries, ensuring professional and timely resolution
• For task force assignments, monitored and enforced inter-institutional contracts, overseeing visa arrangements and
preparing all required financial documentation for the Finance department to finalize the process

• Executed full-cycle recruitment across multiple Marriott properties, from sourcing to offer acceptance
• Coordinated candidate screening, interviews, onboarding documentation, and approvals via Oracle HCM and mHub
• Maintained accurate offer letters, employment contracts, and personnel files in compliance with brand standards
• Delivered new-hire orientation programs and HR systems training for incoming employees
• Partnered with department heads to forecast hiring needs and drive recruitment efficiency across properties
• Managed and maintained all documentation required for visa processing, ensuring accuracy and compliance with UAE
immigration regulations.

• Designed and implemented compensation structures and HR policies that improved employee retention by 40%
• Prepared monthly payroll, payslips, and attendance records, ensuring accuracy and timely disbursement
• Ensured compliance with organizational recruitment standards and child protection safeguarding policies
• Led employee engagement initiatives and team-building programs that strengthened organizational culture
• Maintained confidential HR records and compliance documentation in line with international NGO standards
• Supported HR and administrative operations across diverse industries including oil & gas, logistics, and retail over a 14-
year period
• Coordinated recruitment activities, staffing logistics, onboarding support, and compliance documentation across
various organizational contexts
• Contributed to the implementation of improved filing and records management systems to enhance document
organization and operational efficiency
• Managed executive scheduling, internal correspondence, operational reporting, and cross-functional administrative
coordination