Director
EMR
Total years of experience :10 years, 1 Months
As a startup, I authored and implemented Policy and Procedures Manual as well as a new
Operations Manual
Successfully directed a transition in
2012
Co-Founded a multidisciplinary health information and corporate wellness consultancy
that organized and coordinated corporate health and wellness fairs.
Marketed and Sold B2B memberships in health care consultancy
Consulted with
Acquired Courtplex Fitness in 1998 and transformed it from a large multisport athletic
facility to a membership based integrated primary care facility and family sports club
Successfully managed a $300, 000 renovation on time and under budget
Responsible for all AR / AP including monthly EFT billings for a facility of more than 1400
clients
Responsible for payroll preparation, preparation of monthly reporting
Responsible for daily deposit preparation, bank reconciliations and cash transactions for
front desk, pro shop and member’s lounge
Managed all client account inquiries and maintained an accurate client database
Responsible for coordination and management of all in house league and tournament
activities
Directed and mentored a sales dept. of 3 sales associates and 4 personal trainers and a
supporting staff of 15.
Top producing sales associate for 14 consecutive months prior to acquisition of the
company and conversion to a new business model
Exceeded quarterly sales targets for 8 consecutive quarters before promotion to General
OPS & MANUFACTURING; WIIVV WEARABLES, 2015 - 2017
Oversaw daily operations of Canadian parent and US manufacturing subsidiary - design
and manufacture of 3D printed custom orthotics. Managed Finance dept. of 4 employees,
and manufacturing production staff of 9. Directed Additive Manufacturing and Distribution
operations for D2C sales model. Established and drafted all policies and procedures for
Office Administration (in both Canada & the US), Manufacturing Operations, Sales and
Marketing, Human Resources, Benefits Administration, and Finance Operations
Led and completed successful seed funding round securing $2.5 million in seed finance as
well as completing a Series A round of $4 million from established VC firms and industry
investors
Designed and built the world's first Adaptive Distributed Manufacturing factory to facilitate
production of mass customized, 3D printed orthotics - fulfilled the world's most successful
3D printing Kickstarter within 3 months of campaign close.
Worked closely with investors for quarterly / annual financial reporting, operations
consulting and Board reporting
Worked in close collaboration with Product Design team and Material Science team to
refine product iterations and powder blend compositions through to final product lock
Achieved a 99.7% production success rate
Reduced COGS by more than 75% and reduced delivery times from avg. of 19 days down
to 3 days for domestic orders and 5 days for international customers
Established and managed a national network of resellers and retail sales channel partners
Coordinated onboarding of new resellers, the development of supporting marketing
assets, and oversaw community engagement / brand ambassador program
Presenter
-
-