Head of Recruitment (IT & Digital)
ManpowerGroup Middle East
Total des années d'expérience :17 years, 4 Mois
Hired to build a new IT recruitment division for the business:
• Part of the team responsible for process improvement and technology adoption across the organization.
• Responsible for developing Dashboarding, Reporting and Predictive Forecasting for the organization via Tableau and Canvas with IBM Cognos.
• Designed, developed, and implemented effective recruitment strategies, optimizing candidate sourcing channels and selection processes to decrease time-to-fill for all positions.
• Led and mentored a high-performing team of recruitment specialists, fostering a culture of continuous improvement in a fast-paced, rapidly growing corporate environment.
• Created job descriptions, training materials and training courses. Designed and implemented a onboarding process, incorporating personalized training plans and mentorship programs that improved new hire productivity.
• Leveraged data analytics to regularly monitor and assess recruitment metrics, providing key insights that improved hiring practices, increased the acceptance rate of hires and reduced backfill rate.
• Spearheaded the selection and implementation of a comprehensive applicant tracking system (ATS), streamlining recruitment processes, enhancing candidate experience, and improving operational efficiency. Responsible for optimizing and administrating our in-house ATS and CRM systems.
• Oversaw budgeting and reporting functions for the recruitment department, maintaining fiscal responsibility.
• Collaborated with senior leadership to understand and forecast hiring needs, ensuring the alignment of talent acquisition strategies with evolving business objectives.
• Initiated and cultivated relationships with universities, professional organizations, and other potential talent sources to expand the talent pool, resulting in a sharp increase in qualified applicants.
• Assisted in coordinating interviews, managing candidate communications, and facilitating selection processes, ensuring a positive candidate experience.
• Developed, maintained, and presented regular reports on recruitment metrics to inform and improve recruitment strategies and processes.
• 360 Recruitment Activities (Sourcing, Business Development, Account Management)
• Management Activities (People Management, Reporting, Performance Management)
• Collaborated with senior leadership to understand and forecast hiring needs, ensuring the alignment of talent acquisition strategies with evolving business objectives.
• Managed end-to-end recruitment process for large amounts of positions, including mid-level and executive roles, across various departments and locations, ensuring a seamless hiring experience for both candidates and hiring managers.
• Developed, maintained, and presented regular reports on recruitment metrics to inform and improve recruitment strategies and processes.
Locations: South Africa, UAE, Saudi Arabia, Nigeria, US, UK, Mauritius
Disciplines: Cyber Security, Enterprise, Software Engineering, IT Infrastructure
Sectors: Technology, Banking, Governmental/Public, Consulting, Real Estate, E-commerce, Telecoms
Reporting: 5 staff (1x Senior Consultant, 2x Consultants, 2x Resourcers)
Heading up the Technology recruitment division
• 360 Recruitment Activities (Sourcing, Business Development, Account Management)
• Management Activities (People Management, Reporting, Performance Management)
Disciplines: ITC, Development, Infrastructure, Technical Engineering, Design Manufacturing, Aeronautical & Aerospace, Signal Processing
Sectors: Technology, Banking, Governmental/Public, Consulting, Real Estate, E-commerce, Telecoms, Manufacturing, Pharmaceuticals, Aeronautics
Reporting: 1 staff (1x Junior Consultant)
• 360 Recruitment Activities (Sourcing, Business Development, Account Management)
• Management Activities (People Management, Reporting, Performance Management)
Locations: UAE, Saudi Arabia, Oman, Qatar, UK
Disciplines: Drilling (Offshore & Onshore), Mechanical, QA/QC, Geo Sciences, IT, HSE
Sectors: Oil & Gas
• Part of a new initiative team finding and recruiting candidates for specific projects and roles in various locations, specifically: Abu Dhabi, Oman, Saudi Arabia
• Was eventually shifted due to a high-performance profile and KPI figures to assist our London office as well for: Drilling Engineering roles related to North Sea but then shifted to finding candidates across all verticals for difficult roles.
• Provided IT services for networking, software, troubleshooting and web development for ad hoc clients.
Studies included Business Administration, Operations and Financial.