Ryma Toukal 

Managed the day-to-day operations of the Branch Managers executive office, prioritizing high-volume schedules, business meetings, and travel logistics. Served as the primary point of contact for high-net-worth clients, corporate stakeholders, and external entities, ensuring elite customer service. Drafted, reviewed, and finalized official corporate correspondence, memos, and comprehensive administrative reports in both Arabic and French. Maintained a secure, strictly confidential physical and digital archiving system, significantly accelerating document retrieval times. Streamlined internal communications and information flow between the executive suite and various bank departments.