Syed Muhammad OMER  yousoof, Regional Manager  Business Development

Syed Muhammad OMER yousoof

Regional Manager Business Development

E-Square Services (Pvt) Ltd

Location
Pakistan
Education
Master's degree, MBA- Sales Management, Financial Management, Business Operations
Experience
35 years, 1 Months

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Work Experience

Total years of experience :35 years, 1 Months

Regional Manager Business Development at E-Square Services (Pvt) Ltd
  • Pakistan - Karachi
  • My current job since September 2014

1) Making acquisition strategies, Taking initiatives and Do planning for new business avenues and revenue growth.

2) Customer relationship management (CRM) on designated account port-folio.

3) Business acquisition and up-selling VAS and attend customer needs, complaints and provide solutions.

4) Multi-tier relationship rapport building with customers to prevent split business.

5) Managing End to End recruitment process from Talent acquisition to Placement.

Recruitment Consultant & Business Development at HRSG
  • Pakistan - Karachi
  • February 2014 to August 2014

1) Achieve quarterly revenue goals relate to number of candidates placed with their value as per identified pipeline.

2) Developed good understanding of client business operations, industry, culture and environment.

3) Managed end to end recruitment process and life cycle (sourcing, screening, face to face interviewing, psychometric testing, organizing interviews, job offer process etc).

4) Review applications to mark in database, using candidate database to match a right fit and prepares CV with correspondence for clients.

5) Improve relationship with candidates and employers at multi cross functional departments with senior management and handle queries with prompt solutions as part of my customer relationship management (CRM) activities.

Entrepreneur at SELF EMPLOYED
  • Pakistan - Karachi
  • January 2009 to January 2014

Launched a business venture that focuses on catering and a bakeshop.

1) Business planning and formulate strategies to determine ROI, sales cum revenue returns with CAPEX | OPEX impact.

2) Administrative & Financial planning with a bird view on pay-roll, expense accounting, record keeping and bills management.

3) Develop product catalog and marketing collateral for business activities in the corporate sector.

4) Corporate relationship building.

5) Business activities and initiatives.

Head of Corporate Sales at Warid Telecom (Pvt) Limited (Abu Dhabi Group & SingTel)
  • Pakistan - Karachi
  • November 2007 to December 2008

1) Top line and Bottom line number as in revenue, Sales targets (Voice-Data-Affinity-VAS).

2) Budgeting & forecasting, Strategic planning, Organizational objectives & profitability.

3) Churn control, New business avenues & new prospects development.

4) Leading strategically important presentations, negotiations and time barred projects.

5) Customer relationship management (CRM), maintaining and improving business relationship at multi-tier level with high profile customers.

Corporate Sales Manager at Ufone GSM (Pak Telecom Mobile Company Limited & Etisalat)
  • Pakistan - Karachi
  • October 2004 to November 2007

1) Sales targets (Voice, Data, Blackberry) and organizational objectives.

2) Sales forecasting, Sales activities and Performance monitoring.

3) Team building, Leading important corporate presentations and Negotiations.

4) Improve business relationships with top customers and manage complaints.

5) Lead time barred projects.

District Sales Manager at DHL Pakistan (Pvt.) Ltd (Deutsche Post)
  • Pakistan - Karachi
  • July 1998 to September 2004

1) Manage targets (Revenue, Shipments & DSO), Attain organization objectives.

2) Monitor District performance, Revenue, KPI’s, Days sales outstanding (DSO), Net margins, Territories performance of TSM-CRO-TSO, General sales pipeline (GSP), Account acquisition, Up | down trader’s, Competitors activities and sales diaries.

3) Maintaining strong relationships with districts top 30 customers contributing 80% of district revenue and with Global account managers of APME region.

4) Lead district's time barred sensitive projects.

Territory Sales Manager at DHL Pakistan (Deutsche Post)
  • Pakistan - Karachi
  • December 1994 to June 1998

1) Revenue targets and objectives.

2) Days sales outstanding (DSO), Acquisition, Up | down trader’s, Competitors and sales diary.

3) Relationships building.

4) Acquire Heavy Shipments.

5) Visit & improve business from inactive and down trading clients and maintain sales diary.

Senior Sales Executive at Instaphone (Millicom Inc.-USA)
  • Pakistan - Karachi
  • August 1993 to November 1994

1) Generate Sales through referrals and acquisition strategy.

2) Supervise & Coach FSE, SO to achieve sales targets and assist in closing significant deals.

3) Identify weaker areas for the potential airtime user traffic and involve RFT & Technical teams to rectify issues.

4) Improve business relationship with very high profile Corporate, Government, Private individuals and Members of karachi stock exchange.

Sales Executive at Instaphone (Millicom Inc.-USA)
  • Pakistan - Karachi
  • July 1991 to July 1993

1) Achieve sales targets.

2) Do prospecting including cold calls| e-mails| inbound leads| referrals to get business from Corporate | Government and Private sector.

3) Liaise with technical teams for area coverage issues.

Account Executive at Network Communications
  • Pakistan - Karachi
  • January 1991 to June 1991

* Service the existing clients.

* Built relationship with existing clients.

* Generate new business from existing clients and new prospects.

Sales Executive at Diversified Design Display System
  • Pakistan - Karachi
  • April 1989 to December 1990

1) Achieve sales targets.

2) Generated new sales.

3) Make 6 calls per day including Cold Calling & Prospecting.

Education

Master's degree, MBA- Sales Management, Financial Management, Business Operations
  • at Telecom Institute
  • March 2007

MBA Telecom mini, Telecom Institute.

Diploma, Sales Force Management
  • at LUMS (Lahore University of management science)
  • March 2006

✓ Sales Force Management LUMS (Lahore University of management science) ✓ Six Thinking Hats Dr. Sunil Gupta. ✓ Professional Sales Development TACK Training International (UK) ✓ Best in Class TACK Training International (UK) ✓ 12 Mistakes Managers Do Farhad Karamali. ✓ Neuro Linguistic Program Professor Moiz. ✓ Performance Management Management Development Workshop. ✓ Growing Together Leadership Intek World. ✓ Emotional Intelligence Management Development Workshop. ✓ Negotiation Skills Management Development Workshop. ✓ Team Work & Team Building Management Development Workshop. ✓ Consultative Selling Skills Management Development Workshop. ✓ Sales Platform Management Development Workshop. ✓ Effective Communication Skills Management Development Workshop. ✓ Selling for Success Management Development Workshop. ✓ Professional & Personal Excellence Management Development Workshop. ✓ General Sales Training & Selling Skills KZR. ✓ Direct Selling Pakcom Ltd.

Bachelor's degree, Business Management, Business Drafting and Economics
  • at Govt. Premier College
  • June 1987

BCOM June 1987 Govt. Premier College (KU)

High school or equivalent,
  • at Govt. Jinnah College
  • June 1985

HSC June 1985 Govt. Jinnah College (Karachi Board)

High school or equivalent, TRAININGS
  • at Habib Public School
  • March 1982

SSC March 1982 Habib Public School (Karachi Board) SPECIALIZED TRAININGS:

Specialties & Skills

Customer Development
Budget Forecast
Business Strategy
Sales Pipeline Management
Sales Team Management
Managerial & Communication Skills
Leadership Skills
Key Account Management Skills
Customer Relationship Management Skills
Presentation Skills
Contract Negotiation Skills
Project Management Skills
Analytical Skills
MS Office
Profit & Loss Business Case Development Skils
Budgeting & Forecast Skills

Languages

English
Expert
Urdu
Expert

Memberships

Karachi Club
  • Permanent
  • February 1997

Training and Certifications

yes (Certificate)
Date Attended:
August 2005
Valid Until:
August 2005

Hobbies

  • Playing Cricket, Hockey & I Swim.... Interest, socializing with good people, Travelling & Reading
    CRICKET: My name was published many time in the leading Newspaper for being Man of the Match & Player of the season in Governer's Cup Tournament. HOCKEY: I have represented HBP team and earned Medals.