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Saad Al-Saad, Account Manager

Saad Al-Saad

Account Manager·شركة العلم لامن المعلومات

Saudi Arabia

Master's degree, MSc Business Management

Work experience

Total years of experience: 19 years, 8 months

Account Manager

September 2012 - Present

شركة العلم لامن المعلومات

Riyadh, Saudi Arabia

September 2012 - Present

Account Manager in ITS department
Business Development, Consultant, Change Management and Sales.

ELM has expanded its services to include technical, consulting, and support services. Offers integrated services through a comprehensive process that extends from design and development of electronic solutions to their complete implementation on behalf of our clients. Our service portfolio includes:
 Electronic Services.
 Information Technology, Government Support, and Training Solutions.
 Advisory and Consulting Services.

Responsibilities:
• Generate sales for a portfolio of accounts and reach the company's sales target
• Identify new sales opportunities within existing accounts to remain a client-account manager relationship by up-selling and cross-selling
• Manage and solve conflicts with clients
• Interact and coordinate with the sales team and other staff members in other departments working on the same account
• Establish budgets with the client and company
• Meet time deadlines for accounts
.

Company industry:
IT Services
Job role:
Customer Service and Call Center

مدير مشروع

February 2012 - July 2012

المجال العربي

Najran, Saudi Arabia

February 2012 - July 2012

Regional manager
These works are being performed by fourteen 14 companies represent Al Majal Al Arabi Holding Co, all of it work in Najran with more than 17 projects . as it have human cadres exceed 5400 employees in Najran only, perform and carry out the work and business in accordance with an integrated strategy that is distinguished by the wide experience and professionalism in accomplishment of the works.
 Manage the Almjal Alarade projects and companies in Najran Region.
 Sign new contract and discuss offers
 Discovered the new opportunity’s and setting up new business

Company industry:
Other Business Support Services
Job role:
Management

موظف بنكي

April 2003 - August 2008

بنك الرياض

Riyadh, Saudi Arabia

April 2003 - August 2008

2005-2008
Business support and Siebel Tester
• Participating in Business requirements building for the new Siebel teller system.
• Preparing the new work procedure relating to the new teller system.
• Testing the new Siebel system in the development stage and interacting with the development Team (SBM: Saudi Business Machine).
• Raising and following defects found in the system using a defect track system (web application: Easy Test).
• Preparing the training plan for the new system users.
• Giving Training to the branches relieve team.
• Participating in the Roll-out of the system to all the Teller-branches in the kingdom.
• Hot line Support for the new system user's in the Riyadh bank IT help desk.
• Following and enhancement of the system quality.
2004-2005
• (Golden Banking) Relationships officer
2003-2003
• Teller then Head teller

Company industry:
Banking
Job role:
Management

Education

|Manchester Metropolitan University

October 2011

October 2011

Master's degree, MSc Business Management

United Kingdom

GPA (percentage): 65%

GPA (percentage): 65%

King Abdulaziz University

September 2009

September 2009

Master's degree, B.A.International Business Administration

Saudi Arabia

GPA (percentage): 75%

GPA (percentage): 75%

King Saud University

November 2002

November 2002

Diploma, Accounting Diploma.

Saudi Arabia

Skills

Business Management
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Business Management
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Counseling
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Counseling
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Government
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حاسب الي
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حاسب الي
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Government
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Counseling
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Business Management
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Languages

English
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