سعد غياض

• Lead sales deals to deliver the company's products and services to the clients with enterprise &
wholesale and manage the client's satisfaction as well as achievement of company’s KPI.
• Develop the overall sales strategy for key market segments and the customer.
• Responsible for business execution, operations, post sales, account management including all internal
processes (e.g., strategy, demand planning, project execution, sales and resource management).
• Building and maintain the relation with the managment from the client side.
• Company ambassador to ensure strategy execution for the client to succeed.
• Influence the client’s network and operational strategy, provide useful network and market insight to
the clients.
• Regular meeting with high mangment from the clients and supplier sides.
• Understand customer requirements, needs to offer suitable solutions and generate new business.
• Respond to customer complaints, manage issues to ensure the success and satisfaction.

Lead sales deals to delivered the company's products and services to the clients with B2B and wholesale.
Develop the overall sales strategy for key market segments and the customer.
Responsible for business execution, operations, post sales, account management including all internal
processes.
Building and maintain the relation with the managment from the client side.
Company ambassador to ensure strategy execution for the client to succeed.
Influence the client’s network and operational strategy, provide useful network and market insight to the clients.
Regular meeting with high mangment from the clients and supplier sides.
Understand customer requirements, needs to offer suitable solutions and generate new business.
Respond to customer complaints, manage issues to ensure the success and satisfaction.

Following the defined SLA to ensure the success and high quality of the delivered service.
Manage end to end mega project and delivery of Network infrastructure for ZATCA.
Supporting multiple internal teams, such as operation, design and facility teams, in different aspects to ensure the success of team vision.
Support planning team in RFPs and all other commercial and technical proposals to provide the best solutions and good price as well.
Identifying and communicating change that may affect the project’s scope or timeline.
Facilitating meetings with stakeholders to ensure effective communication about projects.
Developing and maintaining a project schedule and keeping it updated as the project progresses.
Reviewing all deliverables to ensure they meet quality standards and align with ZATCA branding guidelines.
Monitoring budgets, resource allocation, timelines, and other key metrics to ensure project milestones are met.

• Manage and maintain the relationship with Mobily existing clients for national and international customers.
• Serve Mobily Wholesale products, such as Leased Line Connectivity, MPLS, DIA, LMC and Colocation through fiber or Microwave to assigned customers.
• Develop accounts plan based on sales target.
• Negotiate agreements and develop existing contracts in cooperation with Legal & Contract department.
• Establish new relationship with regional, international operators and carriers.
• Offering the pre-sales solutions and proposals to the customer. • Following the defined SLA with internal stakeholders to ensure the successful delivery.
• Provide after sale service to the customers by answering any inquiry or solving any complain.

• Working on national network, called SNFN, project with Mobily.
• Managing network projects & operations to ensuring the high network availability, by supervising the Manage services contractor and staff to achieve the agreed SLA.
• Supervising the node insertions and expansions in SNFN.

• Managing Atheeb company transmission projects and operations.
• Managing and supervising the transport network projects.
• Making sure that the contractors and subcontractors apply the quality assurance concepts.

• Working for STC technical projects.
• Supervising all new installation by the vendor for new Equipment.
• Handling issue in Remedy system to solve the customer’s problems on site.

• Working for STC technical projects.
• Performing site survey and collect equipment’s installation information.
• Managing and reviewing survey reports that received from the subcontractors.