Senior QA Analyst
Etihad Etisalat (Mobily) / IBM
Total years of experience :17 years, 2 Months
Currently working with Mobily as Senior QA Analyst.
In current role i worked on different products, i.e. Data connectivity (Ethernet (L2), IP VPN (L3), DDA), Internet services (DIA, Broadband), hosting services (HMC), GSM (Prepaid and Postpaid) and eBusiness Solutions.
I also worked as a part of IBM - Rational Team Concert, IBM - Rational Quality Manager implementation project for gathering requirements and Render expertise to business mapping of AS-IS & TO-BE processes for the project implementation and analysis TO-BE QA processes with AS-IS QA processes.
Responsibilities :
• Providing Quality Assurance leadership, responsible for assuring Organizational Processes and Activities being followed
• Manages and Organizes activities in terms of QA Resource allocations, assignments, processes
• Ensure the implementations of deliverable Products & CRs based on approved Business requirement, Business Processes & SLA
• Analyzing requirements in IT prospect from different following Business units , Starting from Project Knowledge Transfer to Defining Testing Methodologies, Designing Test Plans and Test Case
• Marketing
• Finance
• Customer Care
• Sales
• Worked closely with Application developers, IT business analysts, Product managers and Technical marketing team members to review the designs of systems, implement test plans, , test the quality and effectiveness of software products
• Arrange Products & Service Verification/Testing over IT Integration and Production environment
• Analyzing bugs and interacting with development team (off shore/on site) members in fixing the defects
• Perform User Acceptance Testing to ensure that the system under test meets the user’s needs and provides confidence in its use
• Working closely wıth Quality Management professional providing regular directions and coaching to QA Team to establish QA Center of Excellence with synchronized Processes and Best Practices in place
• Managing Test Automation and Process Re-engineering and synchronization Projects
• Preparing and reviewing status report and publishing the same as Dashboard to all stakeholders in IT
• Participate in internal QA Audits, Document reviews and Inspections
I worked as Team Lead BSS (Business Support System) Development Executive with Telenor Pakistan in Enterprise Development Department, Islamabad.
Responsibilities:
My responsibilities include:
• System Analysis, design and development of various software processes/utilities, Testing, Implementation of Software modules and release management to reduce fault rate and improve operational efficiency and to facilitate business and customers using above mentioned enterprise software applications and tools
• Implementation and Testing of new Release/Patches in BSS Systems
• Coordination with BSS Vendors (Accenture, Convergys etc.) and Business users for UAT in BSS systems
• Extraction scripts for ETL for different phases and Providing SQL’s and information of the source system and making SMX for source systems Billing (Geneva), CRM, SIP and Magic Box etc
• Generation of Geneva Billing reporting for business and MIS
• Responsible for release & configuration management along with proper documentation including architecture/design documents and user manual documents
• Proficiency demonstration in diverse facts of business analysis; including Business Process Mapping, Technical Architecture, Workflow Analysis, and e-Communication solutions
• Background managing of all aspects of project lifecycle in wide range
• Worked as SME ( Subject Matter Expert) for Billing (Geneva), SIP for different Data Ware House projects
I worked as a Software Engineer with following responsibilities
Responsibilities:
• Determine information requirements and priorities in the assigned projects
• Determine program specifications, modify and expand existing programs, create new programs
and modules
• Documentation; which outlines the logical steps to be followed in solving problems and preparing
• System specifications including input and output formats and flowcharts. He is quite competent to
work on complex systems, perform program analysis and system development assignments
• Gather system specifications from onboard personal, implement systems and train users
• Define functional requirements with the end user and identify modules, special processing
routines and interface requirements
• Provide continuing support to existing systems to ensure that these systems operate in a fashion
consistent with the requirements of the management/ end user