IT Infrastructure & Operations Manager
Hevolution Foundation
Total years of experience :12 years, 5 Months
Establishing an IT department and IT infrastructure from scratch to deliver the foundation’s goal and vision.
• Worked on King Abdullah project to develop Ministry of Justice from an IT perspective as a director of technical systems by applying latest tech and apply high standard strategy which includes reducing footprint, virtualization, evergreening, and clouding.
• Ensuring that the projects delivered as planned by working on virtualize the needed requirements, Datadomin Backup project and working side to side to apply cloud to insure the business requirments.
• Responsible and covering Azure Microsoft Project and technical systems related to hardware, Windows & Unix OS, Virtualaztion, Sharepoint, Kaspersky, Nexthink, Active Directory, Exchange, Storage and Backup.
Manager of VMware & Windows Server Team
Key Accountabilities:
•Primary responsibility to ensure that all systems remain functional and operational and department operates as per quality standards.
•Defined system level requirements for hardware, software, and infrastructure, selecting up to date implementation platforms to support all computers at the building.
•Installed, configured, upgraded and migrated software and tools as per requirements and troubleshooting all network problems in computer department.
•Troubleshooting all types of PCs hardware & software problems, solved all computer related problems and configured with software, drivers, network connectivity in addition to making available all required equipment/tools to deliver the class materials to the students.
•Provided overall technical hardware and software support including installation, configuration, and repair, troubleshooting software and hardware failures and identifying network problems related to PCs and printers in classrooms.
•Installed, configured, upgraded and migrated software/tools in the classrooms as per requirements. Ensured timely and uninterrupted computer functionality for professors to conduct lectures for students.
A Bachelor of Computer Information Systems minored with Business