Sabah Thoppil, Manager

Sabah Thoppil

Manager

Mitsubishi Corporation

Location
Qatar - Doha
Education
Bachelor's degree,
Experience
19 years, 0 Months

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Work Experience

Total years of experience :19 years, 0 Months

Manager at Mitsubishi Corporation
  • Qatar - Doha
  • My current job since June 2012

• Setup and grew metals business (Platinum, Palladium) of MC, providing all the market information (Potential requirements) from Qatar Petroleum and its subsidiaries to counter parties in UK, US, Tokyo and Dubai offices
• Introduced food business to Qatar responsible for building business success by identifying, qualifying and selling prospects
• Own and operate within the Living Essentials Group (LEG) business responsible for monitoring potential market and finding new opportunities
• Account manager for Leading Brands like Yokohama, Bridgestone (Fender), General Air Conditioners
• Work with government authorities to understand changing regulatory environment and constantly update the product portfolio working with the manufacturing units to capture the market demand
• Finding the latest update i.e. policies, rules regulation on each business I work for (Tires, AC, metals & marine fender)
• Monitoring market prices by conducting survey for the related product (AC and tires) and report variation on a monthly basis.
• Closely monitoring of competitor’s activities (sales promotions, new product launch etc.)
• Locates and proposed potential business deals, identifying partners, discovering and exploring opportunities. Completed required data gathering, financial analysis, evaluating options and recommend equity investments.
• Complete risk analysis for new business opportunities, identify strategies to create win-win situations with business partners and work along with goals of business partners
• Participating in various product related seminar and conferences and updating /reviewing market current scenarios to implement new strategies for the sales improvement.
• Arranging/coordinating Business meetings with the potential customers in the market.

BUSINESS DEVELOPMENT MANAGER at Qatar Vision Projects
  • Qatar - Doha
  • January 2010 to February 2012

• Responsible for identifying and developing business opportunities and new projects for the Company.(Commercial and retail spaces )
• Pre developments which includes Conceptualization and Positioning of the projects.
• Marketing of existing product and services with various marketing programmes and campaigns
• Identification of potential customers from the markets who might be interested in different spaces.
• Arranging for meeting with those potential customers and introduction of the property space and its features.
• Assessment of current market and communicate potential marketing opportunities.
• Arranging for site visits, introduction of space, services and facilities offered.
• Presales contract arrangements, lease rate fixation and marketing of additional services
• After sales procedures includes facilities management customer services and account management.
• Ensuring high customer satisfaction by constant interaction with the customers
• Ensuring over target for the space marketing is achieved.
• Constant interaction with senior management of the Company in formulating new strategies and policies to ensure proper marketing of existing projects.

CRM manager at First Qatar Real estate company
  • Qatar - Doha
  • June 2008 to December 2009

•Maintaining and updating a customer database (CRM) and ensure that the Company provides an excellent customer service.
•Act as the firms Champion for CRM, ensuring the benefits are demonstrated within the firm and buy in is obtained from personnel
•Liaise with employees/clients to ensure that the data held provides a true, consistent, accurate and complete record of company’s sales activity especially leads, reservations, sales & purchase agreements and payments
•Keeping a track and follow up of clients from prospective stage till the stage of completion of the contract and final settlement of the payments.
•Reporting to internal and external stakeholders according to their requirements.
•Co-ordinate with the subordinates and integrating their works for the achievement of the group goals.
•Evaluate marketing activity, measure results and make recommendations based on the evaluation.
•Marketing of the luxury flats, identifying of potential customers, arranging for site visits, understanding customer needs and work with the sales team till the completion of the sale.
•Hold responsibility for monitoring data quality and collection of receivables.
•Guide, assist and train the user group on their daily tasks and in using the system.
•nterrogate the information held to provide useful reports to the Sales & Marketing management. Ensure adherence to business requirements.

Management Reporting and Controlling officer - level 1 at TESCO
  • India
  • April 2007 to February 2008

Reconciliation with Cash Reports & Banks accounts, P/L &
Balance Sheet reconciliation on a periodic basis on Oracle platforms
·Inputting the data in to Cash Reports sent by stores, In case of discrepancy investigate the same with the stores and banks.
·Reconciliation between TESCO Stores and Banks accounts (ROI, American express).
Prepare Instant Stock Difference report and Final Missing List report that are sent to the Loss Investigators
·Compare Tesco’s Cash report with Banks files to check any differences.
·Preparing period end Balance Sheet Reconciliation (5) and Issue Summary report which is sent to the Finance Directors

Process Associate at Infosys BPO - British Telecom
  • India - Bengaluru
  • December 2005 to April 2007

• The entire customer support operations (process based) were incorporated in to the BPO module and were migrated to India. The process is a part of Quality solutions BT.
• Managing and resolving any conflicts in customer accounts and do required investigations to reconcile the balances
• The job demanded an insight in to the customer base of BT, handling customer records, order processing, data processing-validations, error handling and correction.
• Financial transactions include Billings, dealing with Credits/debits, statement issues and processing reminders.
• Retrieving data from the database and allocating to the team members. Working in three different processes as per the requirement, including a semi-voice based process. Client interaction for any queries regarding the process and cascading of the same information to the team.

Process Executive at Hewlett Packard (hp)
  • India
  • October 2004 to November 2005

• Management of Geographic Entities in the European region - for purchase administration. Worked as a business executive for HP Purchase Department
• Duties include processing of purchase requisition, purchase orders and invoice checking of the purchase requisitions and correcting invoice discrepancies in SAP.
• Supplier account management and reconcile the total receipts of goods and invoicing.
• Payment auditing of the invoice to the correct vendor and account number.
• Supporting other departments for the purchasing and payment procedure.
• Constantly interact with the management / Customers regarding any issues and for reporting.

Education

Bachelor's degree,
  • at University of Calicut
  • July 2004

Course included: Financial Accounting, Cost Accounting, Management Accounting, Business Statistics, Business Management, Income Tax Law, Income Tax Practice, Banking, Auditing, Human Resource Management, Entrepreneurial Development Programme and Economics.

High school or equivalent, Commerce
  • at Central Board of Secondary Education, Delhi
  • March 2001
High school or equivalent,
  • at Central Board of Secondary Education, Delhi
  • March 1999

Specialties & Skills

Management
Customer Relations
Account Handling
Business Development
Reporting
CRM (Sales),SAP, Tally, Oracle,Citrix -IBM Main frame, Bank Rec ,MS Office, Experience in MS Excel
Team Work
Problem solving & Negotiation
Leadership

Languages

English
Expert
Hindi
Expert
Arabic
Beginner