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Sabina Shrestha

Assistant Officer/ Branch Manager·National Cooperative Bank Limited, Nepal

Nepal

Master's degree, Business And Management

Work experience

Total years of experience: 9 years, 10 months

Assistant Officer/ Branch Manager

August 2016 - Present

National Cooperative Bank Limited, Nepal

Kathmandu, Nepal

August 2016 - Present

• Directed comprehensive branch operations, ensuring seamless daily activities and optimal workflow.
• Oversaw and motivated branch staff, enhancing productivity and operational efficiency.
• Administered customer accounts, deposits, and loan processes, ensuring accuracy and satisfaction.
• Prepared detailed operational and financial reports for head office, facilitating informed decision-making.
• Ensured strict compliance with banking regulations and internal policies, mitigating risks.
• Upheld exceptional customer service standards, contributing to improved branch performance and client retention.
• Recognized for effectively managing branch operations, leading to increased customer satisfaction and operational excellence.

Company industry:: Banking

Education

Pokhara University, Nepal

December 2013

Master's degree, Business And Management

Nepal

Languages

English

Level: Expert

Hindi

Level: Intermediate