Receptionist
Al Faisal Holding in conjuction with Al Bateel Securicor.
Total years of experience :3 years, 7 Months
•Receiving visitors and answering their queries by greeting and attending to them in a polite manner.
• Answering all incoming calls and transferring them to the designated employees.
•I always ensure that the office lobby neat to create a conducive environment to the guests.
•I maintain efficient and effective flow of information with the guests and internal departments.
•Report any maintenance issues to the office manager.
•Deal with all enquires in a professional and courteous manner in person or on the phone.
•Issuing access cards to the guest.
•Keeping accurate records of discussion or correspondence with the guests.
•Acting as the link between the guests and administration management.
•Report writing.
•Filling and record keeping.
•Data entry and performing variety of office tasks such as faxing, emailing and photocopies.
•Directing the visitors to their destinations and answering all their queries.
•Deliver excellent customer service at all time.
•Deal with all enquiries in a profession and courteous manner, in person, on the telephone or via e-mail.
•Keep up to date with current promotions.
•Fulfill all reasonable requests from the guests to ensure their comfort, satisfaction and safety.
•Maintain and ensure neatness across the shift.
•Maintaining and analyzing customers information.
•Acting as emergence response in case of emergency.
•Acting as a link between tenants, customers and the mall management.
•Worked hand in hand with my associates by communicating necessary information for safeguarding of the premises.
•Participated in events in case there were some activities for the children.
•Assisted with various programs.
