Pre-Sales Consultant
wipro_infotech
Total years of experience :20 years, 2 Months
• Presales calls, RFP responses, Proposals, presentations, effort estimation
• Security solution design & sales support
• Consulting on Enterprise Security Solutions Offerings
• Represent the team in various steering committees and drive the entire engagement.
• Work with various teams and stakeholders in the customer environment to transition.
• Position, Architect and Solution blueprint customer’s IT Security requirements
• Manage Customer expectations and be responsible for CSAT
• Identify and convert new opportunities for business.
• Position Enterprise Security Solutions capability to key stakeholders.
• Network & Security solution design for Datacenter & Enterprise Network and execution of large projects.
• Manage Consulting, Architect Solutions according to the customer demands
• Design & Solution understanding for Network, Security domain using products from various vendors.
• Prepare high level / Low Level solution design.
• Network & Security Architecture around technologies such as LAN, WAN, Wireless, VPN, Firewall, IDS, IPS, HIPS, Endpoint Security, DLP, NAC and SIEM etc.
• Work with various teams and stakeholders in the customer environment to transition.
• Architect and Solution blueprint customer’s IT Network & Security requirements
• Manage Customer expectations and be responsible for CSAT
• Build relationships within the account(s) and build on existing IT Relationships within. .
• Manage team of more than 25 Engineer & Specialist.
• Ensure customer satisfaction by achieving delivery/service quality norms.
• Demonstrates Leadership and takes solution ownership.
• Project management & execution, LAN / WAN / Security configuration, implementation, upgradation, troubleshooting, and technical support to Critical it System.
• Technical account engineer and Single point of contact for Idea Mobile communication, CSC Noida, Honda Car India Limited Noida, Freescale Noida, Tata Aig New Delhi, India Habitat Center New Delhi.
• Performs installation of routers, switches and other components using complex routed and switched connections to the corporate intranet, partner networks, and the Internet.
• Installation, Configuration of Checkpoint firewall, PIX Firewall and other components to provide secure access to the corporate network.
• Providing second -level tech support and working with members of the technical team to providing technical support for Data and IP network and handling the technical escalations. Analyzing, recommends and implements network equipment and services applications according to the requirement and determining appropriate solutions.
• Configuration of complex IP Network, integrated network equipment and working with members of the team to resolve design and configuration issues.
• Responsible for providing daily technical support on installed network base. This involves complex Security /LAN/WAN Network troubleshooting.
• Providing error-free end-to-end network connectivity and on-time IP change management and troubleshooting.
• Interacts with various internal groups and employees to exchange information related to project assignments. Performs direct, hands-on implementation (installation, configuration, testing and handover) for Implementation Services of network equipment, including, routers, switches, Security products, Lease line, E1/E3, NLD, ISDN etc.
Taking care of “LG Electronic India Pvt. Limited” On-behalf of HCL Infinet Ltd. It was a VPN Network with 153 locations across the Country. Implementation using Cisco routers 7200, 3600, 2600, 1700, Cisco switches 6500, 4500, 2900 and Leased line, ISDN, NLD, VSAT Network with GRE tunnel, and EIGRP as routing protocol.
• Network administration, Managing LG Electronic India Pvt. Limited entire network, Data centre and LAN/WAN across the country.
• Providing error-free end-to-end connectivity and on-time IP change management, configuration, troubleshooting and providing first level of operational support for Data and IP network across the country .
• Monitoring, and managing various networking devices, LAN and WAN equipments Cisco routers, Cisco switches, Lease line, ISDN, NLD.
• Customer's network security policy design and Implementation. Providing support for managing access on core shared network platforms and system
• Assistance to site engineer and coordination with last-mile procurement team for new implementation and operational networks troubleshooting. And addressing performance bottlenecks and ensuring maximum network uptime. Regular project updates to the customer & CSM.
• Manage failures and planned maintenance in order to minimize the impact on operational services on customer and generating and presenting monthly customer reports including availability reports, outage reports, traffic reports to customer & CSM.
Computer hardware & networking engineer