Sales Executive & admin
Emirates Reem automobile LLC
Total years of experience :22 years, 0 Months
• • Welcoming and appreciating prospectus customers
• Talking with customers to understand their requirements and expectations of a car
• Suggesting them an appropriate car model
• Elaborating advanced features to customers using a layman's language avoiding the technical jargon
• Conveying the superiorities of that car model over others available in the same format
• Assuring them about the correctness of the price of the car by emphasizing its features
• Negotiating the price peacefully, but on a firm mental base
• Assisting them with information of the available finance options and relevant documentation
• Maintaining daily sales records and sending daily/weekly reports to superiors
• Appraisal of Customer’s Trade-in Vehicles
• Up to date customers about New stock through email
• Vehicle detail Study (Like Service History, Features)
• Prepare Stock Receiving Reports
• Prepare Vehicle Delivery Note
• Customer Follow-ups
• Direct Reporting to Managing Director
• Web site Update
• Selling bank’s products to customer.
• Visiting Showrooms daily basis to assist customers regarding finance
• Achieving assigned sales target.
• Achieve individual service quality standard for the bank’s products and services.
• Provide key market information on competitors.
• Assist in the implementation of sales & marketing strategies
• Preparing Daily, weekly and monthly activity reports to manage sales targets.
• Bringing in new business and maintaining them by providing utmost customer service
• Implementing and ensuring a smooth roll out of new customer contracts.
• Generating additional business from existing customers.
• Responding promptly to customer enquiries.
• Handling and resolving customer complaints.
• I have developed (in house) a software for IT Base Company (U-Tech, Lahore - Pakistan.) in which I handled all Documentation like Quotation, GRN, DN, PRD, PRO, Sale order, and purchase order etc. That software is running in client/server environment. I also gave back up support for that software. I had also responsibilities to control Accounts Activities, Payables, Receivables, Stock management and other Expense management etc.