Manager
HRC
Total years of experience :31 years, 7 Months
Customer Service to Patients and Business Accounts (Attorneys & Clinics).
Co-ordination between Front Desk, Billing, Collection & Operations of various branches.
Saga Electronics, Tenafly, NJ Jul '2003 - Dec '2012
(The company is North New Jersey's premier Electronics Retailer and Custom Audio Video Design & Installers for
Residential, Commercial, Smart Homes and Home Theaters)
Worked as Sales Manager. Job Profile & Achievements were:
• Responsible for Managing and setting up the new location. Floor plans, Design & layout of the Showroom.
• Coordination & Supervision of Sales, Installation, Accounts, Customer Service and Shipping departments.
• Supervising & training staff in various departments to close sales and providing service to the customers.
• Make decisions on the Vendors to represent, Products to carry and make Purchases.
• Sales, Customer Services, Project Management and Business development. Purchase & Sales negotiation.
• Electronics Systems - Design, Layout, Propose, Presentation, Negotiate and Manage all Projects.
• Home Theater - Design, Layout, Propose, Presentation, Negotiate and Manage all Projects.
• Home Automation Systems - Design (Crestron), Layout, Propose, Presentation, Negotiate and Manage all Projects.
Responsible for Managing and setting up the new location. Floor plans, Design & layout of the Showroom.
Coordination & Supervision of Sales, Installation, Accounts, Customer Service and Shipping departments.
Supervising & training staff in various departments to close sales and providing service to the customers.
Make decisions on the Vendors to represent, Products to carry and make Purchases.
Sales, Customer Services, Project Management and Business development. Purchase & Sales negotiation.
Electronics Systems - Design, Layout, Propose, Presentation, Negotiate and Manage all Projects.
Home Theater - Design, Layout, Propose, Presentation, Negotiate and Manage all Projects.
Home Automation Systems - Design (Crestron), Layout, Propose, Presentation, Negotiate and Manage all Projects.
Downtown Electronics, New York, NY (Sales Executive) May '2000 - Jun '2003
(The company is a leading Electronics company with interests in Retail, Wholesale & Web sales)
Worked as Sales Executive. Job Profile & Achievements were:
• Top Sales person for Appliances, Digital Imaging and Audio & Video.
• Responsible for web sales and updating website.
Sachin (Sam) Batra
73 Selvage Ave Tel: 551-265-1595
Teaneck, NJ 07666 Email: sbatra@aol.com
Professional Experience (India)
Top Sales person for Appliances, Digital Imaging and Audio & Video.
Responsible for web sales and updating website.
Continental Carriers Ltd., New Delhi, India Dec '1997 - May '2000
(The company is one of the largest International Freight Forwarding companies in India and apart from Freight
Forwarding, has interests in Exports, Courier, Quality Inspection & Travels. The company is also a ISO 9002 certified
Freight Forwarder.)
Worked as Asst. Manager, Air Imports. Job Profile & Achievements were:
• Sales & Marketing. Business Development & Co-ordination with the customers. Identifying their service requirements.
• Overall In charge of Air Import Operations. Job involved co-ordination with various Airlines, Customs & Airport
Authorities. Identifying & Trouble-shooting problems regarding Air Import shipments to facilitate customers a faster
clearance of shipments. Meeting the service requirements of the customers. Supervising & training the operations
staff provide service to the customers.
• Quality Management. In charge for implementation of Quality standards of the ISO 9002 in Air Imports. As Asst
Management Representative successfully obtained the ISO 9002 certificate. Responsibilities also included the drafting of the Quality Policies applicable to various departments of the company and the implementation of the
Quality standards. Handling various Quality Audits.
Sales & Marketing. Business Development & Co-ordination with the customers. Identifying their service requirements.
Overall In charge of Air Import Operations. Job involved co-ordination with various Airlines, Customs & Airport Authorities. Identifying & Trouble-shooting problems regarding Air Import shipments to facilitate customers a faster clearance of shipments. Meeting the service requirements of the customers. Supervising & training the operations staff provide service to the customers.
Quality Management. In charge for implementation of Quality standards of the ISO 9002 in Air Imports. As Asst Management Representative successfully obtained the ISO 9002 certificate. Responsibilities also included the drafting of the Quality Policies applicable to various departments of the company and the implementation of the Quality standards. Handling various Quality Audits.
Panalpina World Transport (India) Pvt. Ltd., New Delhi, India Sep '1994 - Nov '1997
(The company is one of the largest International Freight Forwarding companies in the world based in Switzerland and having over 350 offices worldwide.)
Worked as Sr. Co-ordinator, Exports. Job Profile & Achievements were:
• Sales & Marketing. Business Development of Airfreight & Sea freight exports. Developing of Sea freight traffic from
India to Canada. Successfully tapped the large Rice market traffic and increased volume from 2 containers per month to 20 containers per month.
• Co-ordination. Purchase Order tracking. Handling of Air freight & Sea freight shipments. Co-ordination & Customer
Servicing the Exporters & Buying House Agents. Co-ordination of shipments Airlines / Shipping lines, overseas
offices, Branch offices & Agents. Co-ordination of shipments in Mumbai, Chennai, Calcutta, Bangalore, Cochin and
Nepal.
Sales & Marketing. Business Development of Airfreight & Sea freight exports. Developing of Sea freight traffic from India to Canada. Successfully tapped the large Rice market traffic and increased volume from 2 containers per month to 20 containers per month.
Co-ordination. Purchase Order tracking. Handling of Air freight & Sea freight shipments. Co-ordination & Customer Servicing the Exporters & Buying House Agents. Co-ordination of shipments Airlines / Shipping lines, overseas offices, Branch offices & Agents. Co-ordination of shipments in Mumbai, Chennai, Calcutta, Bangalore, Cochin and Nepal.
P. S. Bedi & Co., New Delhi, India. Jul '1993 - Sep '1994
(The company is a leading Customs Clearing Agents in India. The company, apart from Customs clearance, also has
interests in Travel (GSA of ModiLuft - a domestic airline), Exports, Freight Forwarding & Overseas Manpower
consultants.)
Worked as Executive, Co-ordination. Job Profile & Achievements were:
• Co-ordination of Air Import shipments.
• Co-ordination with the Importers and Airport office. Customs clearance at the Airport. Co-ordination with various
Branch offices of Import shipments.
Co-ordination of Air Import shipments.
Co-ordination with the Importers and Airport office. Customs clearance at the Airport. Co-ordination with various Branch offices of Import shipments.
MASP, New Delhi, India. Jun '1992 - May '1993
(The company is a Marketing, Advertising & Sales promotional Agency having various Indian & Multinational clients for their consumables & non-durables.)
Worked as Executive, Supervisor. Job Profile & Achievements were:
• Sales & Marketing. Responsible for direct Sales & supervision of the various Sales Representatives.
Sales & Marketing. Responsible for direct Sales & supervision of the various Sales Representatives.
• Bachelors of Commerce (Honors) from Delhi University, India.