Senior Analyst
Commercial Bank of Kuwait
Total years of experience :23 years, 9 Months
Analysis & Evaluation
• Analysis and evaluation of titles/positions for existing/requested staff.
• Job descriptions updates with proper grading as per salary range.
• Design effective ‘Succession’ plan to retain key profiles.
• Monthly, Quarterly & Annual Reports-Analysis & Projections.
• Prepare HR Dashboard & presentation.
• Market survey for employment & salary trends.
Policy & Procedures
• Draft, amend and upgrade policy guidebook from time to time.
• Medical & Accidental Insurance activity.
Representing & drafting CBK Annual Report for HR Dept.
Appraisal mechanism
• Annual/Half-Yearly process of staff hikes/merit increase, promotions based on ratings. Identify competencies & key performance indicators (KPIs), design of performance formats & evaluation tools for supervisory & clerical positions. ‘Rating’ verification on scale (min, mid, max) & scoring. Tracking the distribution percentage table for merit increase. Provide orientation to staff, management & board on performance evaluation tools. Exercise & workings on salary range based on labor laws as applicable.
Budget & Costing
• Plan, initiate & execute ‘Manpower Headcount’ process as per schedule. Draft guidelines & procedure, forms & memos, consolidate & evaluate requirements, and present to concerned board.
• Prepare Expense Cost across various divisions/departments for staff’s existing salaries, fixed & variable allowances. Provide projections on future merit increase/hike percentages for budgeted staff
• Job Analysis and evaluation of job descriptions for existing & new positions.
• Rewriting and restructuring KPIs. Skill and Competency level matching.
• Revision of titles/positions based on market research & survey.
• Understanding need for job request/requirement with concerned div/dept personnel; Meetings and Analysis.
• Assist & coordinate in HR Yearly Manpower Planning & Budget Costing.
• Establish Appraisal mechanism-Half Yearly & Annually.
• Turnover rate, average tenure & experience, headcount recruitment-Analysis & Projections.
• Medical & Group Life Insurance-Upgrade & Renewal process
• Manpower planning in liaison with management upon client requirement (policy based).
• Negotiate with selected candidates on their compensation & benefits-salary slabs.
• Competency mapping.
• Follow up of appraisal system for associates & discuss on salary increments with the managers, support staff and report management.
• Analyze exit interviews and appraise management.
• Analyze attrition trends & do a “root cause analysis”, collaborate with managers to build appropriate retention models.
• Conduct HR surveys within organization on regular basis to understand associate needs and processes for implementing best practices.
Achievements:
• Candidate recruiting targets in financial years.
• Kept intact the turnover rate-industry standards.
• Introduced automized associate information intranet web page. Upload of organizational information on MIS.
• Processed HR Policy hand-book for new hires.
• Drafted policies & effectively implemented.
• Introduced in house sessions between management and associates for grievances.
• Introduced associate reward and award techniques for motivation and enthusiasm. Chalked out events for associates and their families get together.
• Introduced organizational news letter
Stood best amongst top 5 associates in appraisal ranking across the organization for implementing best practices (motivational and inspirational) within HR & different administration teams to yield best results.
Associate Engagements
Induction: Designed and implemented an orientation program, Issuance of legal documents for employment. Database update, Reference checks, etc. Also
• Design different training programs in coordination with Training personnel
• Communicate with Finance and Admin (infrastructure team) upon new hire joining for payroll and seating arrangements.
• Legal issues arising if any in coordination with attorneys
Separation: Conducting Exit interviews, 1on1 meeting, and negotiation for any grievance, Exit analysis, etc.
Attendance for Payroll: Designed and processed an automated report (use of Ms-Excel) to calculate associate attendance with the help of Access Proximity System.
Confirmation & Appraisal mechanism - Preparation of presentations and slides (use of MS-PowerPoint) for associate’s skill set mapping for their ratings upon completion of their probation. Review of feedback and rating shared with supervisors to be presented to senior management for designing compensation techniques on yearly basis.
Deputation (Visa acquiring): Review with client (on-site) and the associate’s availability for deputation process. Defined various steps in acquiring visa (different categories - B1/B2, H1 & L1). Costing and budgeting discussions with Finance department in sync with company’s practice and policies
Reports and Presentations: Prepared various associate’s reports to have a track of turnover rate, tenure and experience and assigned hours. Skill inventory & risk management and many more as per request and requirement of senior management.
General:
• Attending and conducting regular meetings internally with team and senior management
• Functioned as an active member for organization’s charitable society, sports and annual celebration committee. Event Organizer for associate functions
• Assisting in policy making for associate benefits
• Actively participated in Hewitt study for compensation analysis on yearly basis
• Posting updates on various developments in associations like AMCHAM, IACC, CII, FAPPCI and their renewal of membership
• Supporting senior management in planning for disaster recovery plan
Designed ‘HR Database’ for Recruitment activity and Associate information in line with organizational practices. This database worked as a platform to have internal Management Information System at current stage. Helped in Administration department to draft different templates used for vendor management