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Mohammad Sadique Jamal, Client Relationship Officer

Mohammad Sadique Jamal

Client Relationship Officer·Canadian Management Consultants

United Arab Emirates

Bachelor's degree, Commerce

Work experience

Total years of experience: 16 years, 9 months

Client Relationship Officer

January 2017 - September 2025

Canadian Management Consultants

Sharjah, United Arab Emirates

January 2017 - September 2025

Conduct professional consultations with prospective and
existing clients to understand their immigration objectives,
background, and eligibility.
Assess client profiles and determine eligibility for various
immigration programs (PR, Study, Work, Visitor Visa, Family
Sponsorship).
Prepare, review, and organize visa application forms,
supporting documents, and checklists in compliance with
embassy and immigration authority guidelines.
Draft and manage professional emails, letters, and official
correspondence with clients, embassies, immigration
authorities, and Business partner agencies.
Track application status, deadlines, and compliance
requirements using CRM and case management systems.
Provide excellent customer service and maintain strong client
relationships
Pro-actively monitoring changes to various Immigration
regulations.
Company industry:
Business Consultancy Services

Case Processing Officer

February 2015 - September 2025

Canadian Management Consultants

Sharjah, United Arab Emirates

February 2015 - September 2025

 Profound knowledge of different categories of visa and immigration services.
 Processing files from start to finish, follow up with clients and complete the documentation process until they receive the Permanent Residence visas.
 Guide potential clients on relevant immigration policies to achieve their goal in obtaining the relevant PR programs as per their profile.
 Managing and keeping record of candidate details and pro-actively alerting the client with adequate notice.
 Provide status updates to the clients
 Evaluate clients profile and for Australian immigration, categories the visa types for them and initiate process from skill assessment till they receive visa grant notice.
 Responsible for developing and maintaining commercially productive relationships with both new and old clients.
 Pro-actively monitoring changes to various Immigration regulations.
 Preparing and providing immigration fee quotes, current immigration information, and other related information needed by clients
 Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made.
Company industry:
Business Consultancy Services
Job role:
Consulting

Administrative Officer

January 2012 - December 2016

Canadian Managment Consultants

Sharjah, United Arab Emirates

January 2012 - December 2016

Organizing and maintaining files & records.
Provide administrative support to staff, managers &
Managing Director.
Responsible of handling customers enquiries calls and
responding emails.
Maintain record of existing & new customers for follow up
and business promotions.
Maintain client relation and ensure customer satisfaction.
Maintain management information systems (manual or
computerized)
Company industry:
Business Consultancy Services

Administrative Assistant

August 2012 - March 2015

CANADIAN MANAGEMENT CONSULTANTS

Sharjah, United Arab Emirates

I found this job using Bayt.com

August 2012 - March 2015

 Answering and directing phone calls to relevant staff
 Processing and directing mail and incoming packages or deliveries
 Responding all new and existing client enquires via calls and emails.
 Creating, updating, and maintaining records and databases
 Assist in preparing ads and brochure
 Assist in preparing program details, cost sheet and requirements.
 Greeting and directing visitors and new staff to the organization
 Writing and issuing emails to teams and departments on behalf of teams or senior staff
Company industry:
Business Consultancy Services
Job role:
Consulting

Accounts Payable Executive

March 2009 - January 2012

GENPACT

Kolkata, India

March 2009 - January 2012

ealing with calls in a highly professional manner.
 Accurately updating customer records with information.
 Responsible for receiving and processing invoices including all checking query handling and reconciling vendor statements.
 Processing all invoices and payments
 Verify and process all accounts payable documents
 Accrual for monthly unauthorized (not yet processed) invoices
 Quickly processing information.
 Collecting and analyzing data to monitor the level of customer service.
 Contributed to and participated in team meetings and activities.
Company industry:
Accounting
Job role:
Accounting and Auditing

Customer Service Executive(Accounts Payable)

January 2009 - January 2012

Genpact

Kolkata, India

January 2009 - January 2012

Responsible for receiving and processing invoices
including all checking query handling and reconciling
vendor statements.
Verify and Process all invoices and payments.
Accrual for monthly unauthorized (not yet processed)
invoices.
Dealing with calls in a highly professional manner.
Accurately updating customer records with information.
Company industry:
Knowledge Process Outsourcing (KPO)

Education

Calcutta University

August 2007

August 2007

Bachelor's degree, Commerce

India

GPA (percentage): 40%

GPA (percentage): 40%

Commerce graduate

University of Calcutta

January 2007

January 2007

Bachelor's degree, Accounting and Finance

India

Skills

Teamwork
Expert
Teamwork
Expert
Business English
Expert
Business English
Expert
MS Office tools
Expert
MS Office tools
Expert
Tally
Expert
Tally
Expert
sap fico
Expert
sap fico
Expert
Ms Excel
Intermediate
Ms Excel
Intermediate
Tally
Intermediate
Tally
Intermediate
SAP ERP Accounting Software
Intermediate
SAP ERP Accounting Software
Intermediate
Presentation Skills
Expert
Presentation Skills
Expert
Team Player
Expert
Team Player
Expert
Negotiation Skills
Expert
Negotiation Skills
Expert
Teamwork
Expert
Teamwork
Expert
Business English
Expert
Business English
Expert
MS Office tools
Expert
MS Office tools
Expert
sap fico
Expert
sap fico
Expert
ABILITY TO MEET DEADLINES
Intermediate
ABILITY TO MEET DEADLINES
Intermediate
CLIENT SERVICES
Intermediate
CLIENT SERVICES
Intermediate
COMPUTER LITERACY
Intermediate
COMPUTER LITERACY
Intermediate
IMMIGRATION ISSUES
Intermediate
IMMIGRATION ISSUES
Intermediate
LABOR LAW
Intermediate
LABOR LAW
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
SELF MOTIVATION
Intermediate
SELF MOTIVATION
Intermediate
TEAMWORK
Intermediate
TEAMWORK
Intermediate
VERBAL COMMUNICATION SKILLS
Intermediate
VERBAL COMMUNICATION SKILLS
Intermediate
WRITING
Intermediate
WRITING
Intermediate

Languages

English
Expert
Urdu
Expert
Bengali
Beginner
Hindi
Intermediate

Training and Certifications

Certifications
UAE Valid Driving License with car