Head of Information Technology Department
Haseeb
Total years of experience :7 years, 4 Months
• Install, configure, and maintain IT infrastructure: Hardware, software, systems, networks, printers,
scanners, and fingerprint devices.
• Troubleshoot and resolve technical issues: Provide prompt and effective solutions to client problems
via phone and email channels.
• Ensure system and network uptime: Conduct regular maintenance, address emerging issues quickly,
and optimize resource allocation.
• Enhance communication and collaboration: Interconnect systems, configure MikroTik routers/switches
and manage email accounts for efficient communication.
• Guarantee data security and integrity: Implement and maintain internal/external security systems,
provide backup support, and monitor for threats.
• Improve user experience: Develop front-end webpages, implement user-facing features, and optimize
applications for user satisfaction.
Technical Skills:
• Hardware & Software Installation/Configuration
• Network Administration & Troubleshooting
• Security Protocols & Monitoring
• Web Development (HTML, CSS, Bootstrap)
• System Administrator (Windows Server, Active Directory, DHCP, DNS, Microsoft SQL Server)
User Experience Optimization
• Install and configure IT infrastructure: Hardware, software, systems, networks, printers, scanners, and
fingerprint devices.
• Deliver effective solutions: Diagnose and resolve a wide range of IT problems efficiently, demonstrating
strong problem-solving skills.
• Maintain optimal performance: Proactively maintain computer systems and networks to ensure smooth
operation and identify potential issues early.
• Provide exceptional support: Assist clients promptly and effectively through phone and email,
prioritizing their needs and delivering clear explanations.
• Manage resources effectively: Conduct thorough inventory management, track equipment and
software licenses accurately, and optimize resource allocation.
• Promote seamless integrations: Successfully integrate fingerprint devices into the network
infrastructure and interconnect computer systems to enhance compatibility and information sharing.
• Ensure connectivity and security: Oversee network installation, perform regular maintenance, and
extend network cables strategically to guarantee connectivity for all devices. Monitor and maintain
internal and external security measures for a safe working environment.
• Support critical operations: Implement secure backups for accounting software, manage DVRs and
screens for optimal functionality, and maintain various devices for efficient operations.
• Implement new technologies: Install and connect new equipment, selecting appropriate locations, and
organizing cables for efficient setup.
Technical Skills:
• Hardware & Software Installation/Configuration
• Network Administration & Troubleshooting
• Security Protocols & Monitoring
• Inventory Management
• Communication & Client Support
• Installation and configuration: Hardware, software, systems, networks, printers, and scanners.
• Technical support: Responding to client inquiries promptly and effectively via phone and email,
troubleshooting and resolving issues efficiently.
• System maintenance: Ensuring optimal performance and efficiency of computer systems and
networks.
• Network optimization: Implementing infrastructure solutions to enhance specific software applications
and operations (e.g., accounting software).
• Network expansion: Strategically extending network cables to guarantee seamless connectivity for
all devices.
• Device maintenance: Following established schedules to maintain devices like DVRs and screens,
ensuring optimal functionality.
• New equipment setup: Installing and connecting new equipment, selecting appropriate locations, and
organizing cables for a neat and efficient setup.
Technical Skills:
• Hardware & Software Installation/Configuration
• Network Administration & Troubleshooting
• Client Support & Communication
• Attention to Detail & Organization
Web Development:
• Front-End Development: Design and build responsive web pages, focusing on UI/UX optimization and
cross-browser compatibility.
• Back-End Development: Write clean and efficient code using PHP, JavaScript, and MySQL to connect
database functionalities to web pages.
• API Development: Create APIs for seamless data exchange between web pages and databases.
• Code Efficiency: Build reusable code and libraries for future projects, promoting clean and maintainable codebases.
IT Support:
• Troubleshooting: Proactively identify and resolve IT issues, ensuring smooth system operation.
• System Maintenance: Maintain computer systems and networks, optimizing performance and
implementing preventative measures.
• User Support: Provide prompt and courteous technical support to clients via phone or email, resolving issues effectively.
Technical Skills:
• Web Development: HTML, CSS, Bootstrap, PHP, JavaScript, jQuery, MySQL
• Communication: Technical and interpersonal communication skills
Media Content Operations:
• Spearheaded the acquisition of diverse content from multiple sources, specializing in identifying and
securing the best-rated movies.
• Executed the download process for movies in high-quality versions, meticulously reviewing each for
any advertisements or adult content.
Content Editing and Management:
• Proficiently utilized Adobe Premiere, Movavi Video Editor, and PowerDirector to edit movie content,
focusing on removing adult content and ads.
• Applied precision in blurring or cutting inappropriate scenes, ensuring the final edited content met
the highest quality standards.
• Methodically uploaded error-free edited content to the Content Management System.
Metadata Creation and Subtitle Management:
• Authored and edited content descriptions in both Arabic and English, showcasing linguistic proficiency.
• Conducted rigorous proofreading to eliminate errors in descriptions, ensuring accurate representation.
• Orchestrated the extraction of speech from content, translating subtitles into Arabic and meticulously
reviewing for punctuation, emojis, and grammar mistakes.
• Merged English and Arabic subtitles into a seamless file for testing, subsequently uploading and
validating subtitles using the iShow mobile app.
Content Verification and Publication:
• Authenticated and published content on the system, maintaining meticulous attention to detail.
• Assured content availability on the mobile app, contributing to a seamless user experience.
Training and Employee Management:
• Played a pivotal role in onboarding and training new employees on various tasks.
• Monitored and evaluated employee performance, providing constructive feedback and support.
Technical Support:
• Demonstrated proficiency in troubleshooting and resolving technical issues.
• Maintained the integrity of computer systems and networks.
• Provided responsive technical assistance to clients via phone or email, ensuring seamless operations.
URL removed due to policy violation. Please contact support for further information.