Safa Al-Muhtaseb

Human Resources and Administrative Operations Consultant
USAID Makanati Women Economic Empowerment and Leadership Activity

As a Program Coordinator & Administrator at Nathan, A Cadmus Company, I managed HR and administrative functions ensuring accurate payroll processing, employee management, employees benefits, health insurance, allowance, timesheets, leaves, social security and tax using. I served the primary point of contact for employees relations, providing direct support and resolving workplace matters along with onboarding and off-boarding processes . My responsibility extends to gender diversity, enabling environment for women, procurement operations, managing policy writing, literature reviews, grants technical management to support initiatives promoting women’s economic development, overseeing contracts, consultants’ payments, expense reporting, cash forecasting, invoicing, and bank account management. Moreover, I maintain accurate financial records by updating QuickBooks, preparing financial reports, and collaborating closely with the Nathan Cadmus home office. I am working with the government stakeholders, and coordinate the government component events, workshops, and meetings with government parterres to enhance women’s workforce participation in Jordan. Handling confidential information, calendar management, and minutes of meetings. Additionally, drafting communications, bi-weekly reports, technical briefs, and government activity updates to meet the requirements.

In my roll, I managed comprehensive HR and administrative operations, including payroll, employee records, leaves tracking, social security, tax, and health insurance for CBRL staff. Additionally, I was responsible for maintaining and updating HR software while ensuring efficient onboarding and off-boarding processes. Additionally, I handled administrative duties, communications, and contract management. My duty extends to accounting responsibilities, which include bookkeeping, file management, invoices, payments, financial reporting, bank account management, and utilizing using different systems and softwares such as MenaITech (HR software), QuickBooks, Doner Perfect, Dext, iManage, Hubshare, and Xero.

At Jordan Islamic Bank, I worked in several departments, including the Bureau, Deposit, and Accounting Departments at various branches for over 3 years, before finally moving to the Financial Control Department in the headquarters, where I spent the last 8 years.
In my role at the Financial Control Department, I handled financial tasks such as accounting and payroll for branches, financial reporting, payments, invoices, and cheques. Additionally, I was in charge of managing confidential and non-confidential materials, as well as communicating with other departments. Moreover, I prepared monthly, quarterly, and annual reports for all branches.