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صفا Moula, PMO-Business Systems Analyst

صفا Moula

PMO-Business Systems Analyst·Emirates College of Technology

الإمارات العربية المتحدة

بكالوريوس, Applied sciences and Technologies: Software and systems Engineering

الخبرة العملية

مجموع سنوات الخبرة: 16 سنوات, 2 أشهر

PMO-Business Systems Analyst

أكتوبر 2013 - حتى الآن

Emirates College of Technology

أبو ظبي، الإمارات العربية المتحدة

أكتوبر 2013 - حتى الآن

PMO:
 Facilitating in designing and updating Department Performance Plan besides ensuring the successful implementation of departmental strategy, responsibilities and deliverables.
 Preparing long and short-term plans including annual budget plan as well
as plan for new projects by studying business functions, collecting
information and evaluating outputs.
 Serving as In-charge of creating structured schedules and project plans based on the project goals, resources needed, potential risks, time frame and budget constraints.
 Maintaining hassle-free interaction with internal & external parties to assess the workloads, define priorities identify dependencies and solve
issues by recommending actions, during the project life cycle.
 Developing and implementing best practices for successful delivery of projects across the business lines.
 Monitoring project’s progress by tracking activity, resolving risks and issues, publishing progress reports and by recommending actions.
 Rolling-out governance standards across the department’s portfolio.
 Devising and maintaining department’s policies, procedures and tactical business processes.
 Controlling the overall activities, processes and full compliance with quality standards and policies.
 Preparing annual audit plan, conducting internal audits and preparing audit reports.
 Observing non-conformities to ensure preventive and corrective actions are effectively taken.
 Managing the risk management process starting from risk identification up to the mitigation plan.
 Establishing as well as managing Service Level Agreement (SLA) in accordance with the priority and time frame of the service.

Business systems Analysis:
- Leading meetings with executive business partners and technology’ leadership to understand business goals and solutions needs, including participation in business requirements definition
- Understanding business process, study and analyse workflow to design solutions (To-Be Analysis); preparing the detailed user story documents for functional requirements
- Identifying use cases, write user stories and document the business process.
- Working closely with procurement for developing RFPs: technical specification, business requirements and technical evaluation criteria/score definition.
- Conducting technical evaluation and ranking of RFP responses.
- Managing project’s resources, tasks priorities and deliverables across different releases and ensure timely completion of projects.
- Worked with developers and end users to ensure technical compatibility and user satisfaction.
- Automating the corporate strategy using SharePoint (Sites and lists design and creation).
- Responsible for business process mapping and workflow design using Microsoft Flow.
- Creating functional and non-functional test case scenarios.
- Conducting training sessions for end users.

مجال الشركة:
التعليم الابتدائي والإعدادي والثانوي
الدور الوظيفي:
تكنولوجيا المعلومات

Business Analyst - Web Developer

سبتمبر 2012 - سبتمبر 2013

Smart IT Solutions

أبو ظبي، الإمارات العربية المتحدة

سبتمبر 2012 - سبتمبر 2013

As a BA, gathered requirements from project’s stakeholder, system analysis and finalization of technical / functional specifications followed by converting business needs into a feasible software design & development solution.
 As a Web Developer, built a web application using Visual Studio 2010 (Asp.Net, C# --- Telerik Rad Controls) and designed database using SQL Server2008.
 Managed the development life cycle right from designing, developing, coding, testing, troubleshooting and debugging of the applications and managing smooth implementation and testing of application at client location.

مجال الشركة:
تطوير البرمجيات
الدور الوظيفي:
تكنولوجيا المعلومات

Business Analyst-Software Engineer

فبراير 2010 - يونيو 2012

ITQAN Al Bawardi Computers

أبو ظبي، الإمارات العربية المتحدة

فبراير 2010 - يونيو 2012

 Functioned in close coordination with a team of 3 Senior Business Analysts to conduct workshops for stakeholders for requirement gathering and to map As—Is and To-Be processes.
 Scrupulous role in understanding the business requirements and further translating them into functional requirements as well as managed requirements across the various releases of the process.
 Tasked to identify use cases, write user stories and document business processes.
 Worked with developers and end-users to ensure technical compatibility and user satisfaction
 Designed and deployed workflows using OpenText Process Designer.
 Developed various modules using Visual studio 2008 and handle integration with OpenText BPM Portal (Back-end: Oracle 11g, Toad for Oracle); prepared functional tests scenarios to validate the user requirements.

مجال الشركة:
خدمات تكنولوجيا المعلومات
الدور الوظيفي:
تكنولوجيا المعلومات

التعليم

Tunis Al Manar University

يونيو 2010

يونيو 2010

بكالوريوس، Applied sciences and Technologies: Software and systems Engineering

تونس

Al Manar University-Tunis

يونيو 2007

يونيو 2007

دبلوم عالي، Diploma in Technologies of Communications & Information Systems

تونس

Skills

SharePoint
Expert
SharePoint
Expert
Project Management
Expert
Project Management
Expert
MS Project
Expert
MS Project
Expert
Analysis
Expert
Analysis
Expert
BRD
Expert
BRD
Expert
• Modelling methodologies: 2TUP, Agile(XP,SCRUM)
Intermediate
• Modelling methodologies: 2TUP, Agile(XP,SCRUM)
Intermediate
DBMS: Oracle (9i, 10G), SQL3:L4G, MySql, Lotus, Access
Intermediate
DBMS: Oracle (9i, 10G), SQL3:L4G, MySql, Lotus, Access
Intermediate
Redesigning PMO Functions
Expert
Redesigning PMO Functions
Expert
Frameworks, Governance & Performance Models Development
Expert
Frameworks, Governance & Performance Models Development
Expert
Pre-sales Support Strategic Thinking, Negotiation & Decision Making Abilities
Expert
Pre-sales Support Strategic Thinking, Negotiation & Decision Making Abilities
Expert
Maintaining QMS
Expert
Maintaining QMS
Expert
Process Solutioning/ Re-engineering
Expert
Process Solutioning/ Re-engineering
Expert
• Modelling Languages
Expert
• Modelling Languages
Expert
ITIL Service Level Agreement (SLA)
Expert
ITIL Service Level Agreement (SLA)
Expert
Cross-functional Team Coordination
Expert
Cross-functional Team Coordination
Expert
Business Requirement-BRD & GAP Analysis
Expert
Business Requirement-BRD & GAP Analysis
Expert
Project Management & Delivery
Expert
Project Management & Delivery
Expert
SDLC Experience
Expert
SDLC Experience
Expert
Documentation
Expert
Documentation
Expert
Technical & Functional Specifications
Expert
Technical & Functional Specifications
Expert
BPM : Open Text BPM
Intermediate
BPM : Open Text BPM
Intermediate
Workflow Design
Expert
Workflow Design
Expert
SharePoint
Intermediate
SharePoint
Intermediate
Project Management
Expert
Project Management
Expert
MS Project
Expert
MS Project
Expert
Analysis
Expert
Analysis
Expert
BRD
Expert
BRD
Expert

اللغات

العربية
متمرّس
الانجليزية
متمرّس
الفرنسية
متمرّس

التدريب و الشهادات

التدريب
TOGAF9 Course The Open Group Architecture Framework
Mahmoud
Nov 2017
Training Course on Oracle Database 11g: Fundamentals and Administration
Ajinkya
Feb 2016