PROJECT SALES ENGINEER
NAFFCO FZCO
Total years of experience :10 years, 2 Months
• Targeted diverse sectors, including firefighting systems, chill water pipes and fittings, HVAC ducts and dampers, fireproofing applications, MEP modular construction, and HDPE pipes and fittings.
• Proactively identified and pursued potential projects, successfully winning orders and generating significant revenue.
• Developed customized solutions to address customer pain points, enhancing client satisfaction and project success.
• Ensured successful project completion through coordination with engineering, project management, logistics, and finance teams.
• Collaborated with the submittal team to prepare and deliver technical proposals and presentations, securing client approvals.
• Negotiated and closed deals, ensuring profitability and customer satisfaction.
• Fostered long-term relationships by addressing client feedback and concerns, ensuring high levels of customer satisfaction.
• Generated and followed up on leads, converting prospects into loyal customers and contributing to revenue growth.
• Provided technical support and expertise to clients, managed the CRM database, and served as a liaison between customers and internal departments for seamless project execution
• Led business development, sales, and customer management in the Fluid Technology ( Hydraulic pipes and fittings, Lifting and rigging equipment, and General Oil and Gas sectors.
• Conducted market analysis and competitor evaluations to inform strategic sales plans and drive business growth.
• Successfully completed prequalification processes and addressed customer concerns, fostering long-term client relationships in the oil and gas industry.
• Managed lead generation and the sales process, including technical reviews, pricing, tender preparation, and closing deals.
• Coordinated with engineering, operations, and vendors to provide tailored solutions, supporting marketing efforts through trade shows and conferences.
• Oversaw procurement activities, managed suppliers, and generated value quotes to meet customer needs with a focus on technical compliance.
• Collaborated with the CEO and regional head to achieve quarterly sales goals, managing key accounts like ADNOC Group of companies (NDC, ADCO, ADNOC Logistics, ADNOC Sour Gas, ADNOC LNG, ADNOC Offshore, Borouge, Takreer), Abu Dhabi Ports, ADOC Japan, ADYARD, Total Abk, Bunduq, CCC Underwater, NMDC, and NPCC.
• Managed 70 accounts in the MENA region, with a focus on export sales across diverse industries such as Oil & Gas, Marine, Construction, EPCs, and Water Electricity.
• Established and maintained long-term client relationships, onboarding numerous trading companies to expand product distribution.
• Provided pre-sales technical assistance, product education, and after-sales support, demonstrating strong technical knowledge and problem-solving skills.
• Coordinated with various internal departments to meet client deadlines efficiently, ensuring seamless project execution.
• Led prequalification activities with major Oil & Gas companies and EPCs, preparing technical and commercial proposals, and negotiating favorable deals.
• Managed project identification, tender preparation, and bidding processes, developing clear proposals and quotations for customers.
• Submitted monthly reports and actively participated in exhibitions to enhance brand visibility and generate leads. Expanded the companys distribution network and improved customer satisfaction through effective product selection
• Managed key accounts, driving revenue growth and identifying client needs to improve operational efficiency.
• Fostered strong, long-term client relationships through consistent support and technical assistance.
• Addressed all customer requirements by maintaining close contact with key personnel and building strong relationships.
• Collaborated with sales, engineering, and customer support departments to implement revenue growth strategies and ensure seamless service delivery.
• Resolved client issues promptly, ensuring high satisfaction and loyalty, and gathered feedback to enhance products and services.
• Represented the company at industry events and trade shows, managing a diverse product portfolio including instrumentation (temperature indicators, temperature transmitters, pressure transmitters, pressure gauges, flow indicators, control valves, safety valves, mass flow meters, flow transmitters, level gauges, and level transmitters), mechanical and electrical products, skid manufacturing, pumps, and steel fabrication.
• Coordinated with the entire instrumentation works as JB & panel installation, tray & duct works, impulse & GI piping works, cable laying, glanding-termination, loop checking & erection activities
• Performed inspection of all field instruments in the unit by reading P&ID
• Managed construction power activities in SRU which involve erection of HT & LT transmission line & sub-station (33KV)
• Involved in planning & implementation of engineering releases in line with project requirements
• Performed resources planning and allocation and Conducted project cost, manpower and time estimation
• Monitored and reported progress to stakeholders
• Coordinated with vendors, customers and consultants at all project stages
• Administered staff & team performance and efficiently acted on client’s feedback
• Identified project risks and planned with appropriate people to resolve them
• Managed project teams from project initiation to project completion
Projects completed
o Construction of power activities in Sulphur recovery unit (SRU- Cochin Refinery)
o Instruments Erection in Crude Distillation Unit (CDU/ VDU - Mangalore Refinery)
Electronics and Communication Engineer