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Safeera Begum, Senior Account Manager

Safeera Begum

Senior Account Manager·Prodapt

India

High school or equivalent, Digital Marketing & Growth

Work experience

Total years of experience: 5 years, 11 months

Senior Account Manager

January 2025 - Present

Prodapt

Chennai, India

January 2025 - Present

• Manage strategic enterprise accounts, driving revenue growth and ensuring high client retention across key
verticals
• Develop and execute account growth plans aligned with client business objectives and digital
transformation roadmaps
• Build C-level stakeholder relationships, acting as a trusted advisor for enterprise technology solutions
• Collaborate cross-functionally with delivery and pre-sales teams to identify upsell and cross-sell
opportunities
• Track account health metrics, prepare business reviews, and maintain pipeline records in Salesforce CRM

Company industry:
IT Services
Job role:
Accounting and Auditing

Partner Sales Alliance – Salesforce & ServiceNow

January 2024 - January 2025

Prodapt

Chennai, India

January 2024 - January 2025

• Built and nurtured Salesforce and ServiceNow partner relationships, unlocking co-sell opportunities across
EMEA
• Executed joint go-to-market strategies positioning Salesforce, GCP, and GCX solutions across target
industries
• Led targeted lead generation capturing high-quality enterprise prospects in the technology sector
• Organised partner enablement programs keeping sales teams aligned with product updates and value
propositions
• Acted as central liaison between internal teams and Salesforce, ensuring smooth collaboration and
execution

Company industry:
IT Services

Business Development Specialist

November 2022 - December 2023

Hanu – An Insight Company

Chennai, India

November 2022 - December 2023

• Closed Azure Managed Services, SAP, and AWS solution deals with enterprises across North America
• Secured SAP implementation contracts worth INR 2 Crore and Microsoft workspace projects valued at INR
2.45 Crore
• Drove sales revenue exceeding INR 1 Crore through structured lead generation; achieved 30+ qualified
leads per month
• Handled 150+ cold calls daily, qualifying prospects effectively through the BANT framework

Company industry:
IT Services
Job role:
Marketing and PR

Inside sales executive

November 2022 - November 2023

Hanu an Insight Company

Delhi, India

November 2022 - November 2023

Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails. Understanding customer needs and requirements. Routing qualified opportunities to the appropriate sales executives for further development and closure.

Company industry:
IT Services
Job role:
Sales

inside sales executive

August 2021 - November 2022

ather energy pvt Ltd

Chennai, India

August 2021 - November 2022

Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails. Understanding customer needs and requirements. Routing qualified opportunities to the appropriate sales executives for further development and closure.

Company industry:
Electric Power Production & Transmission
Job role:
Sales

Senior Inside Sales Executive

August 2021 - November 2022

Ather Energy Pvt. Ltd.

Chennai, India

August 2021 - November 2022

• Drove customer acquisition for a high-growth EV brand through 150+ daily cold calls using BANT
framework
• Built strong client relationships improving conversion rates and generating upsell and referral pipelines
• Collaborated with marketing team on targeted campaigns to strengthen brand presence and market reach

Company industry:
Automotive Dealership & Distributor
Job role:
Sales

Business Development Executive

December 2017 - December 2018

Ayan Tech Solution

Chennai, India

December 2017 - December 2018

My Roles and Responsibility as Sales Lead in Ayan Tech Solution.
1.Identifying new sales leads
2.Pitching for SAP S4HANA, CLOUD MIGRATION and SAP SUPPORT
3.Maintaining fruitful relationships with existing customers
4.Researching organisations and individuals online (especially on social media) to identify new leads and potential new markets
5.Researching the needs of other companies and learning who makes decisions about purchasing
6.Contacting potential clients via email or phone to establish rapport and set up meetings
7.Planning and overseeing new marketing initiatives

Company industry:
IT Services
Job role:
Sales

Education

IIM Visakhapatnam

January 2025

January 2025

High school or equivalent, Digital Marketing & Growth

India

Matriculation

April 2017

April 2017

Master's degree, HR and Marketing

India

Matriculation

April 2017

April 2017

Master's degree, HR and Marketing

India

B.S. Abdur Rehman Crescent University

January 2017

January 2017

Master's degree, Human Resource Management & Marketing

India

S.D.N.B Vaishnav College for Women

January 2015

January 2015

High school or equivalent, Finance

India

Skills

Excel
Expert
Excel
Expert
cold calling
Expert
cold calling
Expert
IT Sales
Expert
IT Sales
Expert
CRM
Expert
CRM
Expert
Teamwork
Expert
Teamwork
Expert
Customer service
Expert
Customer service
Expert
INTERNATIONAL TRADE
Intermediate
INTERNATIONAL TRADE
Intermediate
SALESFORCE
Intermediate
SALESFORCE
Intermediate
SAP APPLICATIONS
Intermediate
SAP APPLICATIONS
Intermediate
SERVICENOW
Intermediate
SERVICENOW
Intermediate
SOFTWARE AS A SERVICE SAAS
Intermediate
SOFTWARE AS A SERVICE SAAS
Intermediate
ACCOUNT MANAGEMENT
Intermediate
ACCOUNT MANAGEMENT
Intermediate
AMAZON WEB SERVICES
Intermediate
AMAZON WEB SERVICES
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
ENTERPRISE RESOURCE PLANNING
Intermediate
ENTERPRISE RESOURCE PLANNING
Intermediate
Sales
Expert
Sales
Expert

Languages

English
Expert
Urdu
Native Speaker

Training and Certifications

Certifications
Agentforce AI Associate Certification | Salesforce – AI-driven Sales & Customer Engagement
AWS Cloud Practitioner – Cloud Economics

Hobbies

  • cooking