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Safeera Begum, Senior Account Manager

Safeera Begum

Senior Account Manager·Prodapt

India

High school or equivalent, Digital Marketing & Growth

Work experience

Total years of experience: 6 years, 0 months

Senior Account Manager

January 2025 - Present

Prodapt

Chennai, India

January 2025 - Present

• Own a portfolio of strategic enterprise accounts, driving revenue growth, renewals, and product adoption across tech
verticals.
• Lead quarterly business reviews (QBRs) and executive-level conversations to align product roadmap with client goals.
• Identify upsell and expansion opportunities within existing accounts, collaborating with pre-sales and delivery teams.
• Maintain real-time pipeline visibility and forecast accuracy using Salesforce CRM.
Company industry:
IT Services
Job role:
Accounting and Auditing

Partner Sales Alliance – Salesforce & ServiceNow

January 2024 - January 2025

Prodapt

Chennai, India

January 2024 - January 2025

• Built and managed Salesforce and ServiceNow partner ecosystems, driving co-sell revenue across EMEA markets.
• Designed and executed joint GTM campaigns for Salesforce, GCP, and GCX — from lead generation to deal closure.
• Consistently delivered 30+ qualified enterprise leads per month through structured outbound and partner-led programs.
• Ran partner enablement workshops keeping field sales teams aligned on product positioning and competitive differentiators.
• Spotlight Award 2024 — recognised for outstanding partner pipeline contribution at Prodapt.
Company industry:
IT Services

Business Development Specialist

November 2022 - December 2023

Hanu – An Insight Company

Chennai, India

November 2022 - December 2023

• Sold Azure Managed Services, SAP ERP, and AWS cloud solutions to enterprise clients across North America.
• Closed SAP implementation deals worth ~$240K USD and Microsoft Workspace contracts worth ~$295K USD.
• Built outbound pipeline through BANT-qualified discovery — 150+ calls/day, generating $120K+ in annual revenue.
Company industry:
Cyber & Network Security
Job role:
Marketing and PR

Senior Inside Sales Executive — Consumer Tech (EV)

August 2021 - November 2022

Ather Energy Pvt. Ltd.

Chennai, India

August 2021 - November 2022

• Sold Ather electric scooters — a premium D2C consumer tech product — through high-volume consultative sales.
• Managed the full sales cycle: lead qualification, product demonstration, test ride coordination, and deal closure.
• Built referral and repeat purchase pipelines by maintaining strong post-sale customer relationships.
• Collaborated with marketing on targeted city-level campaigns to drive showroom footfall and digital leads.
• Applied BANT framework to qualify 150+ daily prospects, consistently exceeding monthly unit targets.
Company industry:
Automotive Dealership & Distributor

Business Development Executive

December 2017 - December 2018

Ayan Tech Solution

Chennai, India

December 2017 - December 2018

My Roles and Responsibility as Sales Lead in Ayan Tech Solution.
1.Identifying new sales leads
2.Pitching for SAP S4HANA, CLOUD MIGRATION and SAP SUPPORT
3.Maintaining fruitful relationships with existing customers
4.Researching organisations and individuals online (especially on social media) to identify new leads and potential new markets
5.Researching the needs of other companies and learning who makes decisions about purchasing
6.Contacting potential clients via email or phone to establish rapport and set up meetings
7.Planning and overseeing new marketing initiatives
Company industry:
IT Services
Job role:
Sales

Education

IIM Visakhapatnam

January 2025

January 2025

High school or equivalent, Digital Marketing & Growth

India

B.S. Abdur Rehman Crescent University

January 2017

January 2017

Master's degree, Human Resource Management & Marketing

India

S.D.N.B Vaishnav College for Women

January 2015

January 2015

High school or equivalent, Finance

India

Skills

Excel

Expert

cold calling

Expert

IT Sales

Expert

CRM

Expert

Teamwork

Expert

Customer service

Expert

INTERNATIONAL TRADE

Intermediate

SALESFORCE

Intermediate

SAP APPLICATIONS

Intermediate

SERVICENOW

Intermediate

SOFTWARE AS A SERVICE SAAS

Intermediate

ACCOUNT MANAGEMENT

Intermediate

AMAZON WEB SERVICES

Intermediate

COMPLEX PROBLEM SOLVING

Intermediate

ENTERPRISE RESOURCE PLANNING

Intermediate

Microsoft Office

Expert

Administration

Intermediate

Management

Expert

Human Resources

Expert

COST ACCOUNTING

Intermediate

BUSINESS NEGOTIATION

Intermediate

E COMMERCE

Intermediate

RETAIL EXPERIENCE

Intermediate

Sales

Expert

Business Development

Expert

Social profiles

Languages

English

Expert

Urdu

Native Speaker

Hindi

Expert

Training and Certifications

Certifications
Agentforce AI Associate Salesforce • AI-driven Sales & CX
AWS Cloud Practitioner – Cloud Economics
Agentforce AI Associate Certification | Salesforce – AI-driven Sales & Customer Engagement
AWS Cloud Practitioner – Cloud Economics

Hobbies and interests

cooking