Coordinator / Supervisor
Carriage Trading and Services
Total des années d'expérience :10 years, 9 Mois
Provided comprehensive administrative support to executives and senior
managers, including handling confidential information with discretion.
• Coordinated and scheduled meetings, conference calls, and travel arrangements,
ensuring all logistical details were managed efficiently.
• Acted as a liaison between different departments to ensure smooth
communication and efficient operations.
• Gathered, analyzed, and interpreted data from various sources to generate
insightful reports, influencing strategic decision-making.
• Developed and delivered clear and concise financial reports for management
review, facilitating data-driven decision making.
• Executed and managed various assigned duties, including payroll processing,
expense reporting, and budgeting.
• Sourced and maintained office supplies, equipment, and furniture within budgets
• Cultivated personalized service, proactively identified solutions, and fostered effective communication, leading to improved customer satisfaction.
• Demonstrated unwavering professionalism and positivity even in demanding situations, ensuring a welcoming and stress-free customer experience.
• Achieved meticulous accuracy in cash handling and transaction processing, resulting in zero discrepancies.
• Adhered rigorously to all regulatory requirements for anti-money laundering and know-your-customer protocols, guaranteeing financial integrity.
• Analyzed client needs, researched travel options, and provided tailored ticketing solutions for flights, tours, and accommodations.
• Offered detailed documentation, including travel guidelines, cultural insights, and emergency contact information, for seamless and stress-free travel.
• Negotiated favorable rates, fostered collaborative partnerships, and stayed informed about industry trends and updates.
• Designed customized tours catering to diverse interests, budgets, and timelines, ensuring unique and memorable experiences
• Achieved a 98% booking accuracy rate by implementing meticulous verification procedures.
• Increased customer satisfaction by 15% through personalized itinerary planning and responsive communication.
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