Safwan Mandayappuram

TECHNICAL SKILLS:-

• Routers =Cisco 2620, 2610,
• Layer 3 switches =Catalyst 3550, 3560
• Layer 2 switches =Catalyst 2950, 2924, Cisco SF 308 P, SF 300 - 24, Nortel BES1010 - .. 24P, Nortel BES 1020-48p, Juniper EX 2200 -24p/48p, EX 2200 - C
• Firewalls = Sonicwall NSA 2600, TZ 300, TZ150, Fortinet
• Accesspoint =Linksys EA2700, EA4500, Nortel BAP120, Cisco WAP4410N, . Aruba AP105, Sonicpoint Ni, Linksys Wireless g router, Aerohive AP 141

• Implementing DHCP& DNS in routers.
• Switching: STP, VLAN and VTP
• Routing: OSPF, EIGRP, RIP, RIPv2
• Configuration of NAT and Access Lists.
• Configuring Redistribution between various Protocols
• Configuring wireless N ADSL modem routers
• Installation of computer networks, softwares, drivers
• Installation, configuration& administration of windows client OS 7/ 8 /10
• Installation, configuration& administration of servers 2003 / 2008 /2012
• .Troubleshooting hardware and software related problems for the end user.
• Creating VLANS and adding new VLANS in switch Trunk ports
• LAN/WAN Connectivity, Cisco IOS upgrade and backup using TFTP server
• Assigning LAN ports to appropriate VLANs as per user requirements
• Configuring Port security & Inter-vlan routing, VPN configuration
• Collecting switch details, switch utilization reports
• Implementing IP routing Static, Dynamic and Default
• Configuration and troubleshooting VLANs on Catalyst Switches
• Basic configuration and troubleshooting of OSPF on Cisco Routers
• Assigning LAN ports to appropriate VLANs as per user requirements
• Juniper EX 2200 - 24/48 PoE& EX 2200- C Switch Installation
• Configuring of Domain controller and Additional domain controller
• network Infrastructure including Active Directory, Group Policy, DNS and DHCP
• Creating and Implementation OU, Group Policies and software deployment via GP.
• Domain Controller, Active directory services, Domain user creation, , Group policy
• Distribution group creation, DHCP server, IP reservation
• Application Support:- ERP, Galileo and Amadeus,
• Exchange server 2010, Mailbox creation, Forwarding mails,
• Manage Antivirus (Symantec End Point Protection n F - Secure)
• Troubleshooting, installing and configuring Mail clients like MS Outlook 2010, 2013
• Configuring of email client using POP3, IMAP, SMTP

• Updating all issues in the SpiceworksTicketing tool
• Providing technical support for internal & external users.
• Fixing issue of Firewall / Switches / Desktop / Server .
• Co-ordination with the seniors &Internal team members.
• Complete configuration, installation and support of all internal equipment.
• Troubleshoot and resolving computer&Multi function printer issue.
• Troubleshooting & Fixing issues both on-site and remote support.
• Completing tasks to ensure accurate and timely time tracking.
• Escalate ITcritical issues to the IT Manager whenever necessary.
• Maintaining software applications, operating systems and regular maintenance.
• Configuration, installation and support of equipment in a Microsoft Windows
environment to the specifications of client proposals
• Responding to query from staff & administrators to provide technical assistance and support
• Installation of computer networks, softwares, drivers
• Documentation of IT projects in data sheets and PDF.
• Quotation & Procurement of network devices from the vendor.
• Updating & Follow up through email to get things in accurate time.
• Troubleshoot & Reset issues of Accesspoints of different vendor
• LAN/WAN Connectivity, Cisco IOS upgrade and backup using TFTP server
• Assigning LAN ports to appropriate VLANs as per user requirements
• Configuring Port security & Inter-vlan routing.