Software Engineer
UAS International Trip Support
Total years of experience :11 years, 7 Months
Promoted to position of increased authority and responsibility due to my strong leadership skills, teamwork, customer service and overall performance. Responsible for automating global sales processes and increasing business development managers performance. Works closely with each business unit to document the company workflow. Presents both technical and abstract concepts in a clear and concise manner to non-technical business stakeholders. Demonstrates strong leadership skills, the ability to prioritize, delegate tasks and making sound decisions quickly while maintaining focus on the bottom line.
Chosen as a Project Coordinator to implement the company ERP for current TMS Upgrade Project, which encompasses implementing first company ERP trip management system, documenting all company legacy processes, collecting and analyzing business requirements, monitoring and controlling project schedule and technicalities with stakeholders.
Develop and deliver UAS Sales Portal (2016), a modern Web application with globally shared and synchronized dashboards and reports, integrated with 3rd party CRM, that enables users and managers to get real-time updates about sales performance and the cost estimates.
Communicate regularly with end-users via video, email, , phone or n person in response to specific requests, addressing any system issues or providing insight into system functionality that improves user adoption of technology.
Successfully cultivates positive relationships with clients and colleagues, adept at communicating with clarity and diplomacy to individuals from diverse and cultural backgrounds.
Cross-collaborate remotely with other members of the development team on a daily basis to ensure all project deliverables are on time, in budget and exceed expectations.
Brainstorms technical and workflow solutions with clients and other developers.
Utilizes strong analytical and conflict resolution skills to identify, track, report, and resolve critical issues in a timely manner.
Contributes to the technical assessment, scope definition, project planning, analysis, design, implementation, & testing of large projects.
Worked on the CMS (2015), global web-based contact management system, built with customized and secured access roles and global groups.
Selected as the Project Manager for the TMS client Portal (2014), an online web tool allows clients to see all the details of their trips in real-time, using modern techniques in web development (single page app, html5, JSON, Restful web service).
Collaborated closely with flight operations team and business analysts, performing detailed analysis of business and technical requirements and design the solution by customizing various parts of the trip management system.
Educated flight operators on the benefits and new features, demonstrating how it could address business needs or improve business processes.
Developed new solutions for aviation domain using standard methodologies (prototyping, agile ....) and technologies, such as php, mysql, asp.net, sql server, android, etc.
Built an html5 mobile web application using kendoui framework, applying MVVM pattern and using modern Flat UI design template.
Built and maintained multilingual corporate website using php mvc framework (codeigniter, html5, css3).
Managed and developed online marketing strategies using SEO, SEM, Google Adwords, Google Analytics.
Worked with marketing and business managers to develop strategies for social networks and working on email marketing, e-newsletters and campaigns
Managed website from planning to inception including front end development, architecture, interface design, site structure, navigation, page optimization, marketing and graphics that appeal to user interactions and website goals.
Updated and optimized site for effective marketing and cross-browsers visibility.
Provided recommendations and web support for migrating websites into new content management systems.
Strategized and executed search engine optimization methods including meta tags, links-building, search engine friendly URLs, submission and indexing that increased traffic by 30%.
Responsible for maintaining Basaer website and forum, as well as helping in all kinds of desktop support (hardware, software).
Gained hands-on experience in static testing activities, such as design review and requirements inspections to identify ambiguity and inconsistency in requirements.
Worked collaboratively to improve UI\UX Design of company software products.
Demonstrated the remarkable mature understanding of the entire development process, including design, specification, documentation, implementation, and testing of web applications.
Utilized strong problem solving and creative/critical thinking skills to understand business needs and translate them into technology solutions.
Senior project awarded as the best project with a grade of A+. The aim was to create an interactive application by building a Gesture Control System (a software system that can learn body and hand gestures and be able to detect them) using Kinect for windows. Junior project (grade of A): The aim was to create Mid-term and Final Exam Scheduler software application that utilizes both software engineering concepts and mathematical programming techniques, the project successfully done by building a computer application capable of delivering reliable results quickly and efficiently.