sahar abu jafar, Customer Service Representative

sahar abu jafar

Customer Service Representative

wysada

Location
Jordan - Amman
Education
Bachelor's degree, translation
Experience
9 years, 3 Months

Share My Profile

Block User


Work Experience

Total years of experience :9 years, 3 Months

Customer Service Representative at wysada
  • Jordan - Amman
  • My current job since March 2016

Keep on excellent level in customer relation and tracking their orders to make sure that they have the best experience, also
•Arrange delivery/refunds with different distributors.
•Daily offer calls e-mails
•Arrange discounts to VIP customers
•VIP customers management
•Set good strategies to encourage sleepy customers to buy
•Arrange different financial issues related to customers

sales representatives at mkateb.com
  • Jordan - Amman
  • January 2015 to January 2016

•Bring a valuable offers for the company
•Edit on product description
•Manage customer relations
•Keep on track of orders

Education

Bachelor's degree, translation
  • at applied science unvirsity
  • July 2013

Specialties & Skills

Good leadership, presentation, and communication skills. 3  Proactive and initiated to embark upon
Time management
Stress management
Customer engagement
Communication skills

Languages

English
Intermediate
Arabic
Native Speaker