Accountant & Office Manager
Sebaste Marketing Solutions
Total years of experience :10 years, 11 Months
Main Duties & Responsibilities:
• Maintain the general ledger accounts by monitoring journal entry preparation
•Preparing monthly accruals and entries and reconciling accounts monthly.
•Accounts receivable - assisting with daily invoicing
•Cash application - Applying customer payments timely
•Commissions - Process monthly commission statements
•Maintain controls over accounting transactions.
•Handling projects accounts for revenues & expenses.
•Complete internal audits of transactions as necessary.
•Reconcile financial discrepancies by collecting and analyzing account information.
Maintaining and developing relationships with new and existing customers via telephone calls and emails.
•Calling clients to sell the training courses and open new business channels & Understanding of customers' businesses and requirements.
•Responding to incoming email and phone enquiries.
•Acting as a contact between a company and its existing and potential clients.
•Maintaining and gathering database.
•Creating detailed proposal documents, as part of a selling process that is dictated to the prospective customer.
•Follow up with clients to check the progress of existing orders.
•Reviewing your own sales performance, aiming to meet the required target.
•Preparing training materials (design, printing and spiraling)
•Preparing certificates and evaluation forms for training courses.
•Making cost calculations and providing customers with quotations.
•Attending team meeting and sharing best practice with colleagues.
Attracts potential customers by answering product and service questions; suggesting information about other products and services.
•Opens customer accounts by recording account information.
•Maintains customer records by updating account information.
•Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
•Recommends potential products or services to management by collecting customer information and analyzing customer needs.
•Contributes to team effort by accomplishing related results as needed.
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