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Dina Soubar, Human Capital Manager

Dina Soubar

Human Capital Manager·Chain Reaction

Jordan

Bachelor's degree, Computer Information Systems

Work experience

Total years of experience: 12 years, 6 months

Human Capital Manager

April 2024 - Present

Chain Reaction

Amman, Jordan

April 2024 - Present

ChainReaction April 2024 - Current

Company industry:
Marketing

Human Capital Lead

June 2023 - February 2024

Acabes for Financial Technology (Arab Bank)

Amman, Jordan

June 2023 - February 2024

• Leading the Human Capital function for a new Fintech company, managing talent acquisition, rewards, workforce planning, learning and development, policies, and technology.
• Building foundational HR systems and processes, aligning with organizational goals and compliance requirements, which includes performance management and strategic talent acquisition.

Company industry:
IT Services

Human Capital/People Experience Manager for Jordan and Iraq

February 2018 - June 2023

PwC

Amman, Jordan

February 2018 - June 2023

• Spearheaded HR transformation for PwCs Jordan and Iraq operations, managing a headcount increase of 200% over 18 months.
• Developed and implemented HR and business operations plans, including global onboarding, recruitment, and compliance with local regulations.
• Championed Global Onboarding Talent Network, leading projects on offboarding and regional HR practices.
• Managed end-to-end HR processes including recruitment, global mobility, learning and development, and performance management.
• Directed the Iraqi operations team and handled office management roles, ensuring compliance and efficiency in all HR functions.

Company industry:
Accounting

Learning & Development Manager

July 2017 - February 2018

Fairmont Amman

Amman, Jordan

July 2017 - February 2018

• Coordinated new hire orientation and training programs, developed annual training plans, and managed training budgets.
• Ensured compliance with governmental training requirements and created engaging training materials.

Company industry:
Hospitality & Accomodation

Learning & Development Manager

December 2016 - July 2017

Hilton Dead Sea Resort and sp

Amman, Jordan

December 2016 - July 2017

• Developed and implemented training strategies and plans, managed training records, and ensured compliance with hotel guidelines and HR policies.

Company industry:
Hospitality & Accomodation

Learning & Development Assistant Manager

July 2014 - December 2014

Hilton Dead Sea Resort and spa

Amman, Jordan

July 2014 - December 2014

• Assisted in the development and delivery of training programs and performance appraisals.

Company industry:
Hospitality & Accomodation

Human Resources & L&D Supervisor

August 2012 - May 2014

Intercontinental Hotel

Amman, Jordan

August 2012 - May 2014

• Managed HR and L&D functions, supported recruitment, employee development, and compliance with company policies.

Company industry:
Hospitality & Accomodation

IT Support Office Intern

June 2010 - August 2010

International Organization for Migration (IOM)

Amman, Jordan

June 2010 - August 2010

• Provided IT support and assisted in various technical tasks during the internship period.

Company industry:
Other Business Support Services

Contact Center Representative (Part-time)

November 2008 - April 2009

ZAIN TELECOMMUNICATION COMPANY

Amman, Jordan

November 2008 - April 2009

• Assisted in customer support and service during part-time employment.

Company industry:
Telecommunications

Education

University of Jordan

January 2024

January 2024

Bachelor's degree, Computer Information Systems

Jordan

• 2007- 2011 Bachelor's Degree in Computer Information Systems, the University of Jordan.

Prince Hamzah School

January 2024

January 2024

Diploma, General

Jordan

• 2006 2007 General Secondary Education Certificate, IT Field, Prince Hamza School, Jordan. 3 of 4

The University of Jordan

January 2011

January 2011

Bachelor's degree, Bachelor's Degree in Computer Information Systems

Jordan

Skills

House
Expert
House
Expert
Hotels
Expert
Hotels
Expert
Preparation
Expert
Preparation
Expert
Front Office
Expert
Front Office
Expert
Orientation
Expert
Orientation
Expert
FOCUS
Expert
FOCUS
Expert
SOLUTIONS
Expert
SOLUTIONS
Expert
CASES
Expert
CASES
Expert
BUYING/PROCUREMENT
Expert
BUYING/PROCUREMENT
Expert
BUSINESS OPERATIONS
Expert
BUSINESS OPERATIONS
Expert
GLOBAL MOBILITY
Expert
GLOBAL MOBILITY
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
MOBILITY
Expert
MOBILITY
Expert
ONBOARDING
Expert
ONBOARDING
Expert
PERFORMANCE MANAGEMENT
Expert
PERFORMANCE MANAGEMENT
Expert
TRANSFORMATION (GENETICS)
Expert
TRANSFORMATION (GENETICS)
Expert
OPERATIONS
Expert
OPERATIONS
Expert
OFFICE MANAGEMENT
Expert
OFFICE MANAGEMENT
Expert
COMPLIANCE REQUIREMENTS
Expert
COMPLIANCE REQUIREMENTS
Expert
AUDITS
Intermediate
AUDITS
Intermediate
CORRESPONDENCE
Expert
CORRESPONDENCE
Expert
SATISFACTION
Expert
SATISFACTION
Expert
TRAINING
Expert
TRAINING
Expert
CONTINUOUS IMPROVEMENT
Expert
CONTINUOUS IMPROVEMENT
Expert
ACCESS
Expert
ACCESS
Expert
House
Expert
House
Expert
Hotels
Expert
Hotels
Expert
Preparation
Expert
Preparation
Expert
Front Office
Expert
Front Office
Expert
Orientation
Expert
Orientation
Expert

Languages

Arabic
Native Speaker
English
Expert

Memberships

"Our People" Committee Member, InterContinental

Member

July 2012

"HeartBeat" & Quality Committee

Member

December 2013