Marketing & Sales Coordinator
Abraj Misr
Total years of experience :2 years, 10 Months
Assisting team members with day to day marketing tasks and coordinating marketing projects and activities as requested.
Assisting with the production of artwork,
Responsible for Marketing Expenses for the Projects.
Monitoring the social media pages of the projects
Work with Manager to provide excellent customer service.
Sort and distribute mails and faxes to respective personnel.
Provide support to Operations manager as and when required.
Use telephones to reach out to customers and verify account information.
Cancel or upgrade accounts.
Resolve customer complaints via phone, email, mail, or social media.
keep records of customer interactions and transactions.
maintain customer databases.
follow up on customer interactions.
communicate and coordinate with internal departments.
provide feedback on the efficiency of the customer service process.
Assist the manager in organizing sponsorship for team's registration,
uniforms and other cost related issues.
Organize sporting teams.
Develop a sound understanding of the Association and attend any appropriate training.
Attended Professional Student Diploma in ( Planning - Time Management - CV & Interview Skills - Marketing - Communication) (2011)
American Diploma (SAT)