admin and hr officer
urban hospit̤ality
Total years of experience :8 years, 8 Months
Develop and implement recruitment strategies using diverse channels for candidate sourcing.
• Conduct thorough interviews, manage job posngs, and opmize the hiring process for efficiency.
• Facilitate smooth on-boarding for new hires, ensuring a seamless transion into the company.
• Manage the off-boarding process for deparng employees, including conducng exit interviews.
• Respond to employee inquiries regarding HR policies, benefits, and general concerns.
• Provide assistance and clarificaon on HR-related maers.
• Manage employee leave requests and maintain accurate records of absences.
• Ensure compliance with company leave policies and maintain employee records with confidenality.
• Prepare and manage HR documentaon, including employment contracts and amendments.
• Collaborate with the finance department to process monthly payroll accurately and on me.
• Verify and reconcile payroll data, including allowances, deducons, and overme.
• Ensure compliance with labor laws and regulaons in Qatar.
• Conduct regular audits to ensure adherence to HR and administrave policies.
• Generate and analyze HR-related reports to provide insights and support decision-making.
• Prepare monthly reports on HR metrics and key performance indicators.
• Address employee relaons issues and concerns in collaboraon with management.
HR Budgeting-
Capital Expenses (Camera, ID Cards), Payroll, Recruitment Expenses, Company Vehicles, Canteen,
Transport, Uniforms, Medical, Visitor's Expense, House Keeping, Staff & Technical Training, Local
Conveyance, Legal & Professional Fees, Security, Books, Journals & Subscriptions, Stationery, Xerox
Talent Search and Recruitment-
Manpower planning, Strategy Development, searching, Screening, valuation and control
Responsible for leadership level Talent Acquisition, Talent Transformation and Talent Management.
To forecast, plan and review monthly recruitment targets
Payroll-
Administering / Managing Pay Roll Processing in respect of all Employees
Implemented the ERP for Payroll.
Administration-
Monitoring Day to Day administration function & Infrastructure.
Responsible for developing vendor for Annual Maintenance contract of Office Equipment’s.
Managing - Housekeeping staff & ensure cleanliness. Travel Arrangement: - Air Ticketing -Domestic← &
international, Visa handling process etc. Handling Hotel Reservation
Handling Pantry services & supplies of pantry items and ensuring safety stock of the same.
Independent charge of Customer service & customer related communication.
Compensation and Benefit-
Conducted “Salary Survey” through various sources: - Job portals, Internal & External Consultants for
Salary Information in the Market to be put up for Management review
Mapping of Grade and Salary Structure
Salary Benchmarking to meet the future requirement for the growth of the organization
Design and Implementing plans for compensation which has 2 forms fixed component and Variable
compensation.
Design and implemented Benefits program such as (Health Benefits, Risk Benefits, Retirement planning
benefits, Employee referral program, Company Vehicle schemes, Free Cafeteria Services, Educational
Assistance to Employees and family).
Employee Reward, Learning and Training-
Designed and implemented the rewards plan of 2 type monetary & non-monetary
Monetary rewards are the salary increments the employee receives.
Non-Monetary rewards are the awards, recognition that the employee receives for his performance such
as Letter of appreciation with copies to employee's file and CEO, Publicity - mention in
newsletter/Company News Bulletin/Local newspaper \[ special achievement\], Lunch with senior
management, Flexible work schedules, attendance at seminars or conferences, Tickets to local events,
Restaurants coupon, Food basket, cash bonus - with taxes pre-paid, Employee of the month etc.).
Employee grievance and welfare-
Handling Employee Grievance(complaint) by Investigate and handle each case carefully, Talk to the employee,
Enforce the time limit., Visit the work area or place of grievance, Determine witnesses, Examine records.,
Examine witnesses, Evaluate grievance, Permit full hearing, Identify the relief an employee.
Organizing birthdays, employee get-togethers, picnics and sports events to inculcate and increase sense of
belonging among the employees.
• Handle the entire recruitment activity from start till end in compliance with QATAR Labor Law and in line with the company manning budget.
• Using online recruitment portals for talent and candidate search and posting job advertisements (LinkedIn, Bayt, Gulf Talent, Caterer Global, websites in France, Macedonia, Qatar).
• Conducting phone, Skype and face to face interviews with candidates of all levels and from different countries.
• Liaising with senior managers in regards to recruitment needs and recruitment process.
• Preparing offer letters and contracts of employment.
• Collecting documents for newly hired employees for visa application/transfer, arranged accommodation and acting as a point of contact through the process of joining.
• Advising employees on company's policies and job-related questions.
• Working closely with PRO regarding application of visas and renewal of company documents.
• Deal with employees' complaints or suggestions or any issues that need to go through the formal communication process
• Provides administrative assistance to the Managing Director and managers
• Follows up on and completes day to day office matters, issues, requests.
• Preparing weekly reports for GM with all team members tasks to keep track of project progress.
• Designing organizational charts and job descriptions for current and future job openings within main office and restaurants.
• Developing recruitment plans and recruiting for office and restaurant staff and headhunting for senior positions.
• Preparing contracts with recruitment agencies, holding meetings, negotiating contracts.
• Creating standard contract to be used when dealing with recruitment agencies defining terms and conditions.
• Preparing demand letters and creating and updating CV databases for each agency.
• Managing the accommodations for labor, Office and Restaurant staff.
• Setting up and maintaining an employee’s personnel files.
I have been recruiting professionals across various levels for vanilla/niche/ super niche skills for BFSI, manufacturing, retail and logistics domains.
As part of the Talent Acquisition Group (TAG Team), responsibilities include
• Successfully handling middle and Senior level Positions.
• Responsible for full life cycle of recruitment from sourcing, pre-screening, validating, profile submission in profile shortlisting, scheduling the Interviews, closing offers.
• Mobilizing human resources through various means such as Networking, Job Portals, LinkedIn, Twitter, Facebook, headhunting, advertising, References, and existing databank etc.
• Effectively utilizing the data collected from the above sources for prospective hiring.
• Worked on hard to find skills/tools and have closed positions within timelines.
• Setting up & streamlining the process, managing delivery and meeting the targets.
• Having experience working on the HCL's internal database iTap (Kenexa)
• Having experience in coordinating walk-in drives.
• Responsible for handling multiple requirements for Java, Mainframe, and Database tracks.
• Provide external market intelligence to Hiring Managers for niche skills.
• Led and supervised around 50+ full day weekend recruitment drives.
• Using iTAP (an IBM product) for end to end Talent Acquisition process
Involved in End to End recruitment process.
•Responsible for Middle and Senior Level recruitment across various locations in India.
•Catering services to various industries such as BPO’s, ITE’s, Investment Banks, Telecom Sector, Captive units and many more.
•Handling Middle and Higher-level profiles for F&A, FP&A, Investment Banking, Risk, Operations, and Quality.
•Mapping the skill of candidates according to Job Descriptions send by the clients.
•Sourcing profiles from various sources - Job Portal, References and Social Networking Sites.
•Coordinating between clients and candidates for scheduling the interview of shortlisted candidates.
•Negotiating candidates’ salary according to experience & standards set by the clients.
•Follow up with candidates (Pre/Post Joining).
•Maintaining and updating database and trackers on a daily basis.
Clients Handled
• Managing full life cycle recruitment for BFSI requirement and handled middle to senior level positions.
• Apply different methods for Recruitment process: Using portals, mass mailing, taking references, through social network, etc.
• Responsible for internal hiring during the transformation of the company.
• Sourcing and screening the appropriate candidates for various clients by using internet search through different job portals, head hunting and through social networking.
• Resourcing appropriate candidates and quality professionals, conducting initial stage of their interview and then short listing the appropriate candidates for the client interview.
• Understanding the requirements of the client, then scrutinizing the resumes then interacting with the candidates to check their interest level, capabilities, strengths and weaknesses.
• Finding accurate candidates for higher level through head hunting.
• Maintaining the entire database for the candidates, keeping records of candidates, negotiating for salary valuating their experience and notice period while matching them with the clients offered salary and compensation.
• Client coordination on daily basis to keep track for the current and new requirements.
• Handling accounts for key clients to generate maximum revenue and achieve targets.
• Key Account Manager for two clients - BNY Mellon & BCMS.
MBA in Human Resource and Marketing
Bachelors in Commerce and Business Management
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