Said Hatim Said Abu Al Zain, Administrative Assistant

Said Hatim Said Abu Al Zain

Administrative Assistant

Qatar Petroleum

Lieu
Qatar - Doha
Éducation
Baccalauréat, Business Administration
Expérience
11 years, 11 Mois

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Expériences professionnelles

Total des années d'expérience :11 years, 11 Mois

Administrative Assistant à Qatar Petroleum
  • Qatar - Doha
  • avril 2012 à octobre 2016

•Secretary team of Oil & Gas Ventures Director.

•Manage, Plan, Coordinate and execute all aspects of protocol support for Director’s distinguished guests

•Provide support, mostly administrative to other members of staff according to the directives of the manager.

•Resolves administrative problems by coordinating preparation of reports, analyzing data, and identifying solutions.

•Deal with subsidiaries correspondence, handling guest’s queries.

•Liaising with staff in other departments and with external contacts.

•Handel office correspondence, incoming & outgoing mail.

•Perform general office duties, and performing basic book keeping work.

•Observe confidentiality and ensure important documents.

•Contribute to improving the business and enhancing the reputation of the company by putting forward new ideas and by implementing change when requested to do so.

insurance advisor à SEIB Insurance & Reinsurance company
  • Qatar - Doha
  • juin 2008 à mars 2012

•Collecting information from clients and assessing their risk profiles and insurance needs.

•Anticipate the insurance needs of clients, such as policy renewals.

•Creating and maintaining relationship with the customers including planning and attending meetings and knowing about the nature of the business of the client.

•Marketing and making new clients.

•Making research on the various insurance companies and insurance policies offered by them to help clients in choosing most suitable policy.

•Providing advice to clients on risk management and assist them to develop new ways to minimize risks.

•Preparing reports for insurance underwriters and negotiating with the clients.

•Renewing or modifying existing policies.

•Advising clients when and whether they need to make a claim on their policies.

•Collecting insurance premiums and processing accounts.

•Keeping detailed records of each and every policy.

Direct Sales Agent à Qatar National bank
  • Qatar - Doha
  • janvier 2003 à juin 2006

•Sales executive on field to promote sales.

•Bank retail as Point Of Sales Machines (P.O.S)/Saving/Current accounts.

•Contacting the customers to encourage /influence them to avail the various services offered by Bank.

•Preparation of daily/monthly sales' reports.

•Report to operation manager of markets Trend and competitors activities.

•Customer contacts service.

•Settling disputes by the clients.

Éducation

Baccalauréat, Business Administration
  • à Jerash Private University
  • février 2008

Jerash Private University - February, 2008 ECONOMICS & ADM. SCIENCES B.B.A In. BUSINESS ADMINISTRATION Cumulative Average :( 72.2%). GOOD Achievement Test 84 %

Specialties & Skills

Public Relations
Surfing Internet
Microsoft Office
Professional in operating Windows 7, Microsoft Office 2013
Internet Surfing

Langues

Arabe
Expert
Anglais
Expert

Formation et Diplômes

CTE & DSE training (Call taking Excellence) & (Developing Self Excellence) (Formation)
Institut de formation:
Mace
Date de la formation:
June 2004
Durée:
40 heures
Al Hasba letter of appreciation (Formation)
Institut de formation:
Qatar Petroleum
Date de la formation:
January 2012
Customer Facing Function (Formation)
Institut de formation:
Qatar Financial Center
Date de la formation:
March 2011
Durée:
48 heures
Assertive Skills (Formation)
Institut de formation:
Qatar Petroleum
Date de la formation:
January 2014
Durée:
24 heures
English language (Formation)
Institut de formation:
British Council Doha
Date de la formation:
August 2001
Durée:
120 heures
Introduction to General Insurance (Formation)
Institut de formation:
CHEDID & ASSOCIATES
Date de la formation:
October 2010
Durée:
176 heures
Customer service relationship/Marketing and Selling Technology Training (Formation)
Institut de formation:
AIT Training Center
Date de la formation:
June 2005
Durée:
180 heures
Improving employee performance (Formation)
Institut de formation:
Qatar Petroleum
Date de la formation:
January 2014
Durée:
24 heures
Introduction to change management (Formation)
Institut de formation:
Qatar Petroleum
Date de la formation:
September 2013
Durée:
24 heures
Stress management (Formation)
Institut de formation:
Qatar Petroleum
Date de la formation:
March 2014
Durée:
24 heures

Loisirs

  • swimming