Former CEO
Saudi German Hospital
مجموع سنوات الخبرة :26 years, 5 أشهر
Own strategic and operational responsibilities of SGH Riyadh multi-specialties tertiary level hospital in KSA
Set direction, strategies, business plan, goals, objectives and KPIs in consistent with business vision and mission
Providing strategic leadership and guidance to leadership teams to meet business goals
Evaluate operational effectiveness and resolve performance bottlenecks to streamline operations
Govern all administrative and medical issues within hospital, and implementing lasting solutions
Analyse impact of strategies and policies, and advise Board on review and realignment of strategies
Lead change in the communication culture, mediate across departments, define goals & conduct weekly reviews
Recruit talents, monitor performance of teams, and identify training and mentoring needs
Represent SGH Group with Ministry of Health, regulatory agencies, trade associations, community, public, local
administrative authorities, banks, financial institutions etc.
Chair hospital executive committee, and various committees on quality, safety, facility and operations
Update and report the Board on the status and progress on quality related initiatives/programs
Represent the Riyadh branch on executive discussions in the Governing Board
Let entire spectrum of medical staff, including physicians and surgeons to achieve service and revenue goals
Enforced proper procedures and best medical practices to ensure service excellence
Developed policy and framework for disease management, case management, and insurance claims
Deployed efficient internal communications, patient filing systems, and document management
Oversaw financial management and budget planning for facility and staff
Raised capability of handling critical patients in OPD requiring admission to boost revenue
Ensured recruitment of medical specialists of different nationalities and cultures to increase patient footfall
Established change management framework and drove change key to organizational development
Aligned HR capabilities with envisioned business goals via cultural shift
Collaborated with Alfred Medical Institute, Australia in setting up and operationalizing research centre and data
warehouse from scratch
Negotiated directly with Ministry of Finance on annual budget of city
Set up the TQM department in the city and implemented TQM, closely working with internal stakeholders focusing
on overall improvement financial, operating, and patient service performance
Developed and established training standards for quality processes and procedures
Secured CBAHI (Central Board of Accreditation for Healthcare Institution) & JCI (Joint Commission International)
accreditations after six-year long preparatory exercise - the first medical city in Riyadh to be accredited
v Practicing as an administrator in the healthcare field
v Participateing in advancing the quality of healthcare in major health institution
v Provideing information to other health care professionals concerning quality of care
v Helping in training healthcare practitioners on issues related to Quality Management
v Helping in developing the medical care and other companies in Saudi Arabia
as before
Responsible for all pulic relation work in the complex and also educating patients and public about topics concern to health.
Hospital director solving any problem during the off hours of the administration
All type of administration cordination in medical council of the complex with the CEO and the 3 hospital directors and head of the departments
Director solving all kind of cold and emergency problems
Senior registrarar in ob-gyne doing all kind of related cold and emergency operations and teaching juniour staff
GPA IS 4 OUT OF 5
Diploma in Obstetrics & Gynecology Maternity & Children Hospital Ministry of Health, Riyadh, Kingdom of Saudi Arabia In Collaboration with The Royal College of Physicians, Ireland, United Kingdom