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Saif Ibrahim, Senior Operations and Service Engineer

Saif Ibrahim

Senior Operations and Service Engineer·Juma Al-Majid Holding Group

United Arab Emirates

Bachelor's degree, Electrical Engineering / Power and Control

Work experience

Total years of experience: 15 years, 5 months

Senior Operations and Service Engineer

March 2015 - Present

Juma Al-Majid Holding Group

Dubai, United Arab Emirates

March 2015 - Present

o Provide technical support to the project on all Fire and Life Safety system and Facilities Systems.
o Maintenance forecasting and Plan for the Life and Safety Systems.
o Own the development, implementation and monitoring of policies, procedures and protocols for the Facilities services (Inc. Permit to Work System and Emergency Procedures)
o Support the Maintenance activities of the department by providing specialist engineering knowledge and advice, associated with the full range of building services.

o Undertake Authorized Person (AP) duties for Facilities systems.
o Prepare and provide management reports in a timely manner as and when required Provide and prepare estimates and quotations for small project works as and when required Preparation of competency assessment and issuing of standing Instructions Plan, coordinate and supervise in house staff, consultants and specialist service contractors on the building services.

o Carry out manual planned and reactive maintenance on all MEP assets and systems within the client’s facility.
o MEP Systems and assets Preventive & Predictive maintenance (Daily, Weekly, Monthly, Quarterly, semi-Annually & Annually Activities as per the local authority or code requirements

o Leading a Team of Engineers, Programmer, Technician and provide all the related technical support and lead expertise information on day-day activities
o Ensuring periodic and preventive maintenance is appropriately scheduled & accomplished and emergency troubleshooting & maintenance support are readily available.
o Developing various computerized reports on work order back log, manpower and material utilization for the running projects and maintenance performance indices.
o Preparation and setup of Maintenance KPI’s & other related Performance reports.
o Improve work process for (Jobs, Service request, complaints).
o Coordinate with external parties regarding the Facilities Services
o Co-ordination of building surveys and input into the development of the annual and 5 Year Asset Maintenance Plans, Energy Management Plans and the Condition Survey
o Arrange any Insurance/3rd Party Inspections with external parties.
o Carrying out risk assessments and develop Method Statements to ensure all operatives and tasks are conducted safely
o Provide analysis and comment technically upon maintenance feedback from both in-house and specialist service partners
o Using MAXIMO software to implement the maintenance plans & all the correspondence works
o Ensuring the SLA stability & all the works conducted as per the standards.
o Verifying the WCR’s for the contractors.
o Verifying the Service reports from the site team.

Company industry:
General Engineering Consultancy
Job role:
Engineering

Service Operation Engineer

January 2013 - March 2015

Naffco Electromechanical

Abu Dhabi, United Arab Emirates

January 2013 - March 2015

Role:
 Fire Alarm - Sheild, Esser . Installation Programming, testing and commission.
 Fire Fighting (Pumps, Hydrants, Pre-action, Foam, extinguishers with Naffco Brand). Installation, Testing and commissioning.
 FM200 Fike Brand. Installation, Testing and commission.
 Project Scheduling.
 Manpower and machinery distribution and monitoring to assure that
project progress meets with the pre-assigned schedule to the clients.
 Preparation of Cost, revenue forecasting for the running project to
meet the achievement target on weekly and monthly basis.
 PTW.
 Preparation and setup of Project progress and performance report.
 Preparation of team competence and training sheets to meet with
ISO standard.
Highlights:
Main Projects: Al-Dhafra Air Base, Yas Mall, Aldar Head Quarters, Al-Rahba Hospital Renovation.

Company industry:
Other Business Support Services
Job role:
Engineering

Technical Support Engineer

January 2012 - January 2013

Opal Protection System

Abu Dhabi, United Arab Emirates

January 2012 - January 2013

Role:
 Low Current Systems (Intrusion Alarm, CCTV, Access Control, Video Matrix, Public address, Professional Audio and Video Systems, SMATV)
 Systems Design and Specification study to get the clients demand.
 Supervising the Installation, Testing and commissioning.
 Projects Planning, Forecasting.
 Provide training for the clients for the systems (Operation and
maintenance).
Highlights:
Main Porjects: Abu Dhabi Police, Abu Dhabi Judicial Department, Hameem Labor Camp.

Company industry:
General Engineering Consultancy
Job role:
Engineering

System Engineer

January 2011 - January 2012

AVTec - Jordan

Amman, Jordan

January 2011 - January 2012

• Public Address System (Speaker, Amplifiers, Audio and Video Mixers)
• IP and Analogue CCTV systems.
• Professional Audio systems .
• Video Matrix and Video Walls.

Company industry:
General Engineering Consultancy
Job role:
Engineering

Education

Mutah University

January 2011

January 2011

Bachelor's degree, Electrical Engineering / Power and Control

Jordan

GPA (percentage): 68%

GPA (percentage): 68%

I studied Electrical ENgineering / Power and Control department

Skills

Health and Safety
Expert
Health and Safety
Expert
Project Management
Expert
Project Management
Expert
Maximo
Expert
Maximo
Expert
NFPA
Expert
NFPA
Expert
Maximo - CMMS
Intermediate
Maximo - CMMS
Intermediate
MS project
Intermediate
MS project
Intermediate
Microsoft Application
Expert
Microsoft Application
Expert
Edward Fire Alarm System (EST) Programming
Expert
Edward Fire Alarm System (EST) Programming
Expert
Maintenance Program Management
Expert
Maintenance Program Management
Expert
Project Management
Expert
Project Management
Expert
Preventive / Predictive Maintenance
Expert
Preventive / Predictive Maintenance
Expert
Health and Safety
Expert
Health and Safety
Expert
Maximo
Expert
Maximo
Expert

Social profiles

Languages

Arabic
Expert
English
Expert

Memberships

نقابة المهندسين الأردنيين

عضو

March 2010

Training and Certifications

Certifications
Maintenance And Reliability CMRB
Sep 2018
Edwards Fire Alarm Systems installation and programming certified.
NFPA 25 Standard for the Inspection, Testing, and Maintenance of Water- Based Fire Protection Syst
NFPA 4 Standard for Integrated Fire Protection and Life Safety System Testing. (Certified)
NFPA 3 Recommended Practice for Commissioning of Fire Protection and Life Safety Systems (Certifie
Dubai Civil Defense Licensed Engineer (Fire Alarm, FM200 and Emergency & Exit Lights)
Abu Dhabi Police Certified Engineer for Intrusion Alarm and CCTV Systems Installation And maintena
pass
Bosch
Oct 2012 - Nov 2012
Pass
milestone
Aug 2012 - Aug 2012

Training
Certified Facility Manager
IFMA
Jul 2019
Fike FM200 System installation and maintenance course.
Fike
Training course for NFPA 20 Fire Pumps.
NFPA
Training course for NFPA 13 Sprinkler System.
NFPA
Training Course For PMP (Project Management Professional) – Certification Under Process.
PMP
Aug 2018
NFPA 3
NFPA