Collection Officer – Credit Card Division
Finance House PJSC
مجموع سنوات الخبرة :14 years, 8 أشهر
PRESENT:
Finance House PJSC
Collection Officer - Credit Card Division
Dubai, UAE
(March 2010 to till Date)
Presently Working with Burraq Marketing Services ( FZC) authorized recruiter’s associate of Finance House PJSC as a Collection Officer - Credit Card Division from March 2010 to till Date in Dubai U.A.E
Job Profile
To review the general accounts collection and the unsecured, and determining the accounts that requires initiation of investigative actions and collection.
To determine the best methods to locate debtors.
To determine and verify the debtors’ whereabouts, earnings, employment, assets, liabilities, and his/her paying ability.
To perform skip tracing activity by contacting external agencies, County departments, and remaining sources.
To explain legal obligations along with associated penalties for the non-payment and owed debts.
To complete financial forms along with information that has been received from credit reports, debtor, and other creditors.
To use computerized programs for monitoring payment schedule for compliance.
To determine when collection have not produced any effect and refer them to Team Leader to take suitable legal action.
Updating the customer’s payment details is CRM Software.
Maintained daily productivity report of called customers.
Maintained daily productivity report for all collection officer staffs and reporting to Team leader.