Business Owner and Business Partner
SB Foods & Beverages
Total years of experience :15 years, 7 Months
1 - Civil Structural Work (Legacy Business)
•Oversaw land acquisitions for construction initiatives
•Led the planning and design phases of multiple residential construction projects
•Executed precise cost assessments and generated comprehensive financial forecasts
•Cultivated strong partnerships with project managers and contractors to establish precise work timelines
•Coordinated seamless communication among contractors, subcontractors, vendors, and suppliers
•Supervised and monitored construction processes with meticulous attention to detail
•Ensured timely completion of construction projects within designated budgetary limitations
•Managed sales of houses and land.
2 - Business Partner/Investor:
Beverages Production & Bottling Plant
• Led a dynamic team of HR professionals in successfully implementing and overseeing employee engagement initiatives.
• Spearheaded a wide range of human resources activities including staffing, benefits, scheduling, employee relations, time management, talent management, payroll, etc. by ensuring seamless alignment with organizational strategic and operational objectives.
• Catalyzed a paradigm shift in HR, transitioning it from an administrative function to a strategic business partner.
• Demonstrated strict adherence to federal laws as well as organizational standards, maintaining impeccable compliance.
• Spearheaded the development and execution of comprehensive Human Resources policies, encompassing compensation structures, benefits packages, disciplinary procedures, code of conduct enforcement, and mandatory employee training initiatives.
• Oversaw the recruitment and selection process, employing innovative sourcing strategies that attracted top-notch talent and streamlined recruitment processes by implementing an ATS, resulting in a 30% reduction in time to hire and a more efficient candidate screening process.
• Conducted thorough investigations into employee complaints and conflicts, successfully resolving 90% of cases and ensuring a fair and respectful workplace environment. Provided invaluable HR counsel and guidance to line managers and staff, effectively addressing concerns and offering strategic solutions.
• Played a pivotal role in crafting accurate and compelling job titles and job descriptions for the organization.
• Collaborated with the CHRO in developing a comprehensive merit increase and salary review system, integrating essential elements including salary review budget, company performance, individual performance, and internal equity.
• Collaborated with the CHRO to successfully re-engineer the organization's structure through a meticulous benchmarking process, resulting in a significant reduction of the position count by 20%.
• Created HR Dashboard Reports for the CHRO and CEO, demonstrating strong proficiency in data analysis and delivering thorough insights to support data-driven decision-making. Employed HR metrics and analytics to identify areas of enhancement and successfully executed data-driven solutions.
• Maintained a strong presence and acted as a reliable point of contact for the CEO during the CHRO's absence.
• Spearheaded payroll and benefits management for employees, expertly resolving financial discrepancies through proficient program management
• Effectively conducted the entire recruitment process, including devising sourcing strategies, conducting interviews, verifying references, and extending job offers to candidates
• Led and facilitated comprehensive induction training sessions for new hires, ensuring a seamless on boarding experience
• Maintained and optimized pay plans and benefits, proactively recommending and implementing revisions to the pay structure
• Orchestrated the smooth execution of overseas bulk recruitment efforts, collaborating with Ministries and Embassies to obtain necessary procedural approvals
• Assisted in conducting thorough reference checks and background verifications, guaranteeing swift and efficient on boarding processes
• Played a pivotal role as a core team member in the seamless implementation of the SAP HCM project, effectively liaising with Wipro Technologies.
• Successfully resolved employee conflict issues and supported managers in mitigating conflicts promptly
• Managed all redundancy situations, including calculations, financial guidance, and communications to affected employees
• Provided senior management and others with various employee reports, such as attrition, absence, compensation, and headcount
• Ensured timely execution of policy and procedure changes at the branch level
• Handled exit formalities and collected exit feedback, maintaining records
• Conducted comprehensive onboarding for new hires, including briefing on company policies, benefits, and job duties
• Collaborated with managers to ensure compliance with organizational policies, providing clarification and recommending necessary changes.
• Acted as a liaison between senior management and employees to maintain and enhance company-employee relations
• Spearheaded a wide range of human resources activities, ensuring seamless alignment with organizational strategic and operational objectives.
• Implemented and improved organizational filing systems for records correspondence, resulting in increased operational efficiencies and traceability of confidential employee records and reports.
• Prepared various reports, including attrition, manpower planning, overtime, shift scheduling, and other HR and Administration analyses.
• Addressed and resolved general grievances and inquiries, including leaves, bank account issues, email ID generation, and salary concerns.
• Oversaw employees' medical claims and effectively resolved related queries and concerns.
• Supervised Housekeeping, Vehicle Rental contract teams, and security teams.
• Initiated and managed Employee Engagement activities, such as annual gatherings and competitions during Safety Week or Environment Day.
• Monitored, managed, and processed attendance, shift schedules, and overtime records for a workforce of 350+ employees.
• Actively participated in and attended financial and internal audits. Managed and maintained auditory documents associated with the HR department.
• Administered and processed paperwork related to new hires, job candidates, employment concerns and complaints, and pre-employment tests.
• Streamlined administrative procedures by implementing a digital filing system, resulting in a 30% reduction in document retrieval time.
• Implemented and maintained efficient office procedures and systems, resulting in improved productivity and streamlined workflows.
• Managed and coordinated multiple administrative tasks, including scheduling appointments, organizing meetings, and handling correspondence, ensuring smooth day-to-day operations.
• Liaised with internal and external stakeholders, providing excellent customer service and fostering positive relationships to support business objectives.
• Provided exceptional customer service and support to Bank of America clients as a valuable member of the Team Member CDS & BBI Process.
• Collaborated effectively with team members to deliver outstanding services and ensure client satisfaction.
• Utilized active listening skills to understand client needs and addressed inquiries or concerns promptly. Demonstrated strong problem-solving abilities to resolve client issues efficiently and effectively.
• Assisted in the implementation of streamlined processes and procedures to enhance overall team efficiency.
• Maintained a high level of professionalism while adhering to Bank of America's policies and guidelines