Regional Manager
360 Infosecure Technologies Pvt. Ltd.
Total years of experience :15 years, 10 Months
Account Management for several accounts for IT Support, IT Infrastructure Upgrade for Security
SIEM solutioning with OEM (Alien Vault, Rapid 7 etc.)
Data centre Solutioning with OEM (NTT Data, Netmagic etc)
VA\PT Projects and consulting
Customer meetings for requirement gathering for proposing solutions
Assisting customer in acquiring Security solutions based on their requirements
Conducting POC’s with customer before solution proposing, for better understanding of the
product (Sophos Firewall & Endpoint protection with Intercept X and encryption, Checkpoint 700
Series, Fortinet, Bitdefender Endpoint & EDR)
Providing training & Knowledge transfer to customer after the deployment of the Security Solution
(Sophos Firewall & Endpoint protection with Intercept X and encryption, Checkpoint 700 Series,
Fortinet)
Provide front-line technical, product and process support for customers
Installation, Configuration & post installation support for firewall & Endpoint (Sophos, Fortinet,
Checkpoint 700 series, Bitdefender, Forcepoint etc.)
Providing Infrastructure Manage services to customers
Firewall & Compliance Audit (internal & External) for customers using Rapid 7 Nexpose, Nipper,
Metasploit, Firemon, Zenmap, Nmap, Acunetix
Presales Training & certification for Sophos, Fortinet & Checkpoint
Project Lead for Security solution & assisting my team members accordingly
Co-ordinating with vendors for Customer requirements & arranging POC accordingly
Ensuring that IT systems, applications, and communication equipment within the organisation
were managed and maintained in accordance with documented processes, procedures, guidelines
& instructions
Administering IT networks as part of team engaged in managing data centre, network & data
Monitoring network performance & ensuring its maximum availability & reliability employing
oversight with respect to network security for timely situational incident analysis & remediation
Identifying requirement, project scheduling, resource administration as well as project execution
for on-time delivery & engaged in project co-ordination and status tracking
Assessing & mapping security requirements & translating these requirements into techno
functional specifications, custom designing solutions & troubleshooting for complex information
systems management
Managing the complex network security design, configuration, administration, management &
troubleshooting complex security configurations
Analysing business needs, spearheading IT security & infrastructure establishment initiatives;
maintaining documents for installations
Highlights:
Managed projects such as AD, DHCP, Office 365 Solution, Backup (Symantec), Firewall,
PABX, End Point Security, Antivirus, EMC storage, HP Server, CCTV, HR Solution, Biometric
Solution for 400 Employees, Installation, Configuration & Management, driven by Systems
Operations and other IT & Business Groups
Contributed in revamping the existing enterprise network and implemented various Solutions
such as (Symantec Backup, IP PABX, Endpoint Security, Firewall Upgradation)
Took several cost saving initiatives such as Changed existing Ink jet printer to Laser Printers
(Better performance, better results, Purchased Office 365 Business (Changed existing POP3
Solution, so that we can have common inbox & Sent items on all configured devices, Skype for
business for Calling in UAE as well as overseas, get licensed office subscription), Migrated from
Basic NAS BOX to enterprise Storage solution, Migrated from Analog PABX system to IP PABX
system, Migrated from Workstation to Rack Mounted HP Server, Installed CCTV solution with 32
cameras, Datacentre Restructuring)
Played a key role in increasing equipment, network uptime, Speed, Performance, Stability,
Reliability and decrease in downtime, Increased the Backup speed 3 times faster than existing
e.g.: Full Backup (4 TB) Takes 2-3 days against 14 hrs. Now after introduction of EMC
Storage.
Resolved technical issues such as Network Downtime due to network Looping and switch failure,
troubleshooting the issue and rearranged the network topology resulted in network stability and
better network performance, Isolated CCTV traffic for Better Network Performance, Centralized
storage of data with access permissions to avoid loss of data and data misuse.
Role:
Steered the following:
o Implementation of servers - Physical / OS Installation, RAID Configuration
o Server & STORAGE configuration & physical connectivity operations (Fiber | copper | 10g
connectivity)
o Virtualization Infrastructure Deployment of ESX 5.x, Vcenter/ SRM/ VMware View 5.x
Deployment and Storage Infrastructure of Fujitsu & Netapp Storage & Metro-Cluster
Supervised the following:
o Installation and configuration of Fujitsu Rack Mount Servers
o Designing the Infrastructure according to the requirements
o Servers - physical installation and configuration of Fujitsu Blade Chassis
Unified Communications:
o Led deployment of Microsoft Lync 2013 Infrastructure i.e. (Creation of front-end back-end
servers, edge server, exchange UM server office WebApp server)
Monitored the following:
o Infrastructure set-up of Lync 2013 with the Existing Infra
o Configuration and deployment of Polycom phones and Sonus gateway SBC 1000
o Deployment of Unified Infrastructure such as gateways and of IP Phones wired & wireless
o Creation of Hunt Group, Creation of IVR
o Sonus Gateway installation and configuration
o Installation, Configuration, Physical Connectivity, Designing, of Servers, Storages,
Virtualization & Unified Communication
Facilitated services to the client infrastructure and maintained minimum downtime
Highlights:
Deployed of SRM (Site Recovery Manager) in Zayed University in 2013-2014
Performed testing of SRM successfully
Assessed & suggested Storage MetroCluster to the client which was accepted and
successfully deployed
Role:
Assisted with support to the users for virtual servers and storage support
Monitored the following:
o Installation of ESX servers 4.0 & 5.1 & VMware orchestrator
o Virtual servers & Storage management and allocating according to the requirements
o Creation of CIFS, LUNS, Volumes in Netapp and Volumes, Folders, CIFS & Management of zNas
o Management of Dell storage i.e. Dell Compellent & zNas & EMC Storage
o Management of Brocade switches.
o Firmware upgradation of all the blade servers, Dell compellent & Netapp
o Migration of SAN from Netapp FAS 2040 to 6240 and of ESX from 4.0 to 5.1 ESXi
Title: Thinapp
Project: Windows Server Admin
Type: Servers Support / Application Support
Platform: Windows 2003, 2008
Period: Jan’10 to Nov’10
Role: Project Virtualization & Storage Support / Tester
Role:
Directed the following:
o Installation of ESX servers (3.5 - 4.0)
o Management of ESX servers through Virtual center 4.1
o Installation of VMware orchestrator
o Configuration of SCCM 2007
o Deployment of Software through SCCM
o Creation and management of IIS, Citrix Presentation server 4.0, WSUS 3.1 server.
o Visited 1 month India onsite, VMware Bangalore
o Attended new feature 'RTO' training
Monitored the following:
o Creation of View Set-up
o Execution of View + ThinApp Testing
o Setting up of the POC projects such as SRM and LCM
Title: User & Account Management (IMS) & ESX Administration
Position : Systems Engineer
Project: Windows Server Admin
Type: Servers Support
Platform: Windows 2003, 2008
Network Analyst\Helpdesk Engineer.