Sales Account Manager
MUG Incorporated
Total years of experience :12 years, 8 Months
Proposed and implement new sales target and program and innovate sales strategies to meet the monthly sales target for realme devices set by the management.
Manage cold calling and set meeting schedule to the existing list and prospected client for realme smartphones and accessories.
Facilitate business meeting to the client to discuss the plans and business target expansion in retail and distribution.
Monitor clients trade stocks on hand, sellout and analyze the sales growth and performances on a daily and weekly basis.
Motivated teams in delivering outstanding service to retain and grow customer accounts.
Maintained relationships with customers by providing ongoing support, information and guidance.
Supported accounts receivable team by contacting client with unpaid invoices as agreed in client payment terms.
Provided finance department with prompt and accurate information about sales to help with accurate forecasting and invoicing.
Identified cross-selling opportunities through ongoing customer needs analysis.
Kept accurate records of all current and prospective customers to help with providing personalized services
Responded promptly to customer requests, identifying needs
and resolving issues to enhance client satisfaction. Collected, analyzed and summarized information to submit weekly, monthly and quarterly reports within agreed deadlines
Studied market competitors to identify and take advantage of market gaps.
Developed retail programs and strategies with seasonal changes and implementation plans for deployment teams
Set incentivised program based on market capacity and demand to achieve revenue targets.
Created price and credit policies to balance risk profiles with profit targets.
Action-ed customer feedback to improve product and service provisions.
Stored stock safely and securely to maintain quality of goods
Determined optimal mix and levels of stock to meet demand and minimize costs.
Hit sales targets by seeking opportunities for operational expansion and new customer acquisition.
Formulated marketing and promotional strategies to drive business revenue.
Devised promotional offers and discounts to peak customer interest.
Built new business partnerships to drive customer acquisition and generate revenue.
Created fresh, engaging and compelling copy for marketing and promotions.
Assessed market conditions for potential opportunities and risk factors impacting promotional strategies
Developed innovative marketing campaigns to drive substantial sales.
Motivated sales staff to continuously improve strategies through competitions and personalized coaching plans.
Selected, trained and performance-managed staff to handle high workload with ambitious targets.
Optimized sales methods to best acquire, develop and retain customers.
Coordinated with design, project management and production teams to delivery timely support to planned campaigns
Analyzed current strategies for strengths and weaknesses and adjusted approaches to maintain sales trajectory
Set budget and monitored expenses to run profitable department
Implemented seasonal and special discounts, driving customer engagement through promotions Executed successful marketing events, open houses and display shows for products
Monitored competitors through multi-channel research strategies to best capitalize on market gaps or anticipate changes in customer interests
Maintained detailed record of sales activities and compared trends to identify under served areas and opportunities for improvement
Used Facebook, Instagram and YouTube to promote products and events
Oversaw administrative team enabling front-line sales professionals to achieve quotas.
Proposed and implement new sales target and program and innovate sales strategies to meet the monthly sales target for realme devices set by the management.
Manage cold calling and set meeting schedule to the existing list and prospected client for realme smartphones and accessories.
Facilitate business meeting to the client to discuss the plans and business target expansion in retail and distribution.
Monitor clients trade stocks on hand, sellout and analyze the sales growth and performances on a daily and weekly basis.
Motivated teams in delivering outstanding service to retain and grow customer accounts. Maintained relationships with customers by providing ongoing support, information and guidance.
Supported accounts receivable team by contacting client with unpaid invoices as agreed in client payment terms.
Provided finance department with prompt and accurate information about sales to help with accurate forecasting and invoicing.
Identified cross-selling opportunities through ongoing customer needs analysis.
Kept accurate records of all current and prospective customers to help with providing personalized services
Responded promptly to customer requests, identifying needs and resolving issues to enhance client satisfaction.
Collected, analyzed and summarized information to submit weekly, monthly and quarterly reports within agreed deadlines
Studied market competitors to identify and take advantage of market gaps.
Developed retail programs and strategies with seasonal changes and implementation plans for deployment teams
Set incentivised program based on market capacity and demand to achieve revenue targets.
Created price and credit policies to balance risk profiles with profit targets.
Action-ed customer feedback to improve product and service provisions.
Stored stock safely and securely to maintain quality of goods
Determined optimal mix and levels of stock to meet demand and minimize costs.
Hit sales targets by seeking opportunities for operational expansion and new customer acquisition.
Formulated marketing and promotional strategies to drive business revenue.
Devised promotional offers and discounts to peak customer interest.
Frequently visited customers to maintain positive and productive relationships to the client for acer laptops and infinix mobile phone.
Re-engaged customers from dormant accounts, increasing revenue
Provided exemplary level of service to clients, maintaining and improving relationships for future business opportunities
Communicated with customers to immediately determine and resolve problems, avoiding escalation
Identified prospective customers and evaluated market potential
Maintained strong understanding of competitors mission, offerings and presence in assigned territory
Kept and managed records for assigned clients, serving as point of contact for account-related transactions and issues
Offered proactive resolutions and drove actionable responses to challenges to convert leads and close sales
Acquired new clients and grew customer base by delivering relevant product solutions within client budgets and schedules
Executed complete sales cycle process, from prospecting through to contract negotiations and closing
Identified lucrative business prospects through networking, cold calling and referrals and initiated processes to close sales deals
Attended customer on-boarding meetings to understand fundamental
Motivations and issues and translated identified challenges into features
Increased sales volume by prospecting for potential clients and entering new territories and market channels
Promoted product offerings, benefits and discounts using marketing channels and delivered products on time to customers.
Managed relationship building between company and high- paying clients, completing regular visits and providing loyalty discounts
Mentored employees in successful selling techniques and encouraged cross-selling additional products and services
Generated monthly and annual sales reports to determine growth and areas requiring improvement
Increased profitability by developing pipelines utilizing multiple marketing channels and sales strategies
Boosted team morale and overall sales volume by creating incentives program.
Retained existing customers and substantially grew customer base, product line and sales volume Forecasted product sales and achieved quarterly and annual sales objectives
Created strategic sales plans, designed to increase sales, customer loyalty and market awareness
Created professional sales presentations to creatively communicate product quality and market comparisons
Educated customers on available processes and services
Maintained friendly and professional customer interactions
Resolved complaints by exchanging merchandise, refunding money and adjusting bills to achieve customer retention
Monitored sales team performance and provided training to help reach targets
Planned and executed promotional in store events to increase business and sales revenues
Profiled, targeted and prospected territory within and beyond existing customer base to expand reach and revenue
Strengthened profit opportunities by managing time and resources to meet sales objectives
Conducted interviews and hired ideal candidates to complement workforce
Negotiated with vendors to provide cost-friendly contracts.
Proposed and implement new sales target and program and innovate sales strategies to meet the monthly sales target for Huawei devices set by the management.
Manage cold calling and set meeting schedule to the existing
list and prospected client for Huawei smartphones and accessories.
Facilitate business meeting to the client to discuss the plans and business target expansion in retail and distribution.
Monitor clients trade stocks on hand, sellout and analyze the sales growth and performances on a daily and weekly basis.
Motivated teams in delivering outstanding service to retain and grow customer accounts.
Maintained relationships with customers by providing ongoing support, information and guidance.
Supported accounts receivable team by contacting client with unpaid invoices as agreed in client payment terms.
Provided finance department with prompt and accurate information about sales to help with accurate forecasting and invoicing.
Identified cross-selling opportunities through ongoing customer needs analysis.
Kept accurate records of all current and prospective customers to help with providing personalized services
Responded promptly to customer requests, identifying needs and resolving issues to enhance client satisfaction.
Collected, analyzed and summarized information to submit weekly, monthly and quarterly reports within agreed deadlines
Studied market competitors to identify and take advantage of market gaps.
Developed retail programs and strategies with seasonal changes and implementation plans for deployment teams.
Set incentivized program based on market capacity and demand to achieve revenue targets.
Created price and credit policies to balance risk profiles with profit targets.
Action-ed customer feedback to improve product and service provisions.
Stored stock safely and securely to maintain quality of goods
Determined optimal mix and levels of stock to meet demand and minimize costs.
Hit sales targets by seeking opportunities for operational expansion and new customer acquisition.
Formulated marketing and promotional strategies to drive business revenue.
Devised promotional offers and discounts to peak customer interest.
Proposed and implement new sales target and program and innovate sales strategies to meet the monthly sales target for DTC devices set by the management.
Manage cold calling and set meeting schedule to the existing list and prospected client for DTC smartphones and accessories.
Facilitate business meeting to the client to discuss the plans and business target expansion in retail and distribution.
Monitor clients trade stocks on hand, sellout and analyze the sales growth and performances on a daily and weekly basis.
Motivated teams in delivering outstanding service to retain and grow customer accounts.
Maintained relationships with customers by providing ongoing support, information and guidance.
Participate the sales caravan and campaign and provide BTL or below the line marketing visibility to boost the sales and improved branding awareness.
Supported accounts receivable team by contacting client with unpaid invoices as agreed in client payment terms.
Provided finance department with prompt and accurate information about sales to help with accurate forecasting and invoicing.
Identified cross-selling opportunities through ongoing customer needs analysis.
Kept accurate records of all current and prospective customers to help with providing personalized services
Responded promptly to customer requests, identifying needs and resolving issues to enhance client satisfaction.
Collected, analyzed and summarized information to submit weekly, monthly and quarterly reports within agreed deadlines
Studied market competitors to identify and take advantage of market gaps.
Developed retail programs and strategies with seasonal changes and implementation plans for deployment teams
Set incentivized program based on market capacity and demand to achieve revenue targets.
Created price and credit policies to balance risk profiles with profit targets.
Action-ed customer feedback to improve product and service provisions.
Stored stock safely and securely to maintain quality of goods
Determined optimal mix and levels of stock to meet demand and minimize costs.
Hit sales targets by seeking opportunities for operational expansion and new customer acquisition.
Formulated marketing and promotional strategies to drive business revenue.
Devised promotional offers and discounts to peak customer interest.
Proposed and implement new sales target and program and innovate sales strategies to meet the monthly sales target for GIONEE SMARTPHONES set by the management.
Manage cold calling and set meeting schedule to the existing list and prospected client for GIONEE SMARTPHONES.
Facilitate business meeting to the client to discuss the plans and business target expansion in retail and distribution.
Monitor clients trade stocks on hand, sellout and analyze the sales growth and performances on a daily and weekly basis.
Motivated teams in delivering outstanding service to retain and grow customer accounts. Maintained relationships with customers by providing ongoing support, information and guidance.
Participate the sales caravan and campaign and provide BTL or below the line marketing visibility to boost the sales and improved branding awareness.
Supported accounts receivable team by contacting client with unpaid invoices as agreed in client payment terms.
Provided finance department with prompt and accurate information about sales to help with accurate forecasting and invoicing.
Identified cross-selling opportunities through ongoing customer needs analysis.
Kept accurate records of all current and prospective customers to help with providing personalized services
Responded promptly to customer requests, identifying needs and resolving issues to enhance client satisfaction.
Collected, analyzed and summarized information to submit weekly, monthly and quarterly reports within agreed deadlines
Studied market competitors to identify and take advantage of market gaps.
Developed retail programs and strategies with seasonal changes and implementation plans for deployment teams
Set incentivized program based on market capacity and demand to achieve revenue targets.
Created price and credit policies to balance risk profiles with profit targets.
Action-ed customer feedback to improve product and service provisions.
Stored stock safely and securely to maintain quality of goods
Determined optimal mix and levels of stock to meet demand and minimize costs.
Hit sales targets by seeking opportunities for operational expansion and new customer acquisition.
Formulated marketing and promotional strategies to drive business revenue.
Devised promotional offers and discounts to peak customer interest.
Facilitate in-store and classroom product training to the brand sales associates and stores front liners.
Update training materials and campaign for the events and sales caravan.
Monitor retail sales associates daily sellout and stocks per stores assignment.
Monitoring of hiring status and deployment of Sales Associates to their respective area and stores assignment.
Evaluate Sales Associate product knowledge and monthly sales performances.
Sending sales reports, evaluation for the brand associate and
administrative works to the heads on daily basis work routine.
Distributions of brand associate and store front liners uniforms
Addressed stores request and concern specially on after sales.
Responsible to manage and monitor the daily sales and inventory of the store.
Demonstrate the product line and explain the features advantage and benefits to the clients.
Assisting customers and building rapport to the client to close the deal.
Offers promotional items specially the flagship by using social media accounts and providing modules or leaflets.
Maintain stores and brand visibility, cleanliness of shelves and displays.
Update price tag on shelves and branding campaign materials.
Sending sales reports and stocks on hand to the immediate sales superior.
Attending training, seminars and participate the events.
Cold-called prospective customers to offer the product.
Boosted client retention, establishing sales goals and securing targeted rates .
Shared comprehensive brand and product knowledge benefits to maximize sales.
Conducted thorough research in advance of appointments to quickly build.
Rapport and understanding with prospective clients
Approached customers with consultative mentality to uncover and meet specific requirements.
Developed organization systems for contracts, records and reports to increase traceability and preserve accurate records.
Developed innovative marketing campaigns to drive substantial sales.
Produced clean, error-free newsletters and social media posts to share current sales information.
Maintained detailed record of sales activities and compared trends to identify under served areas and opportunities for improvement.
Created fresh, engaging and compelling copy for marketing and promotions.
Successfully managed and coordinated team of employees request
Answered mailed, emailed, telephoned and in-person requests for service and information
Managed smooth operations and communicated timely updates to coordinate administrative activities
Selected vendors to deliver elements impossible to produce in- house, negotiating prices to get best deal at competitive prices
Communicated with clients about project expectations and goals to deliver satisfying outcomes
Scheduled and distributed work to other staff members to enhance productivity and avoid scheduling conflicts
Managed deadlines and progress across team to facilitate project delivery within stipulated timelines
Helped interview, train and onboard staff members to build team of high performing individuals to boost productivity
Recommended and implemented operational procedures to comply with all policies, regulations and laws
Provided for orderly and timely delivery of annual audit to gain insight into areas of improvement
Developed training programs to boost staff capabilities and increase productivity
Managed deployment of merchandising display and installation of live demo units for the client product visibility
Proposed merchandising opportunity for the brand shop in shop enhancement.
Bachelor in Elementary Education - Science and Health 4th year college.
Graduated with Diploma.