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Saja Khdour, Appian Developer

Saja Khdour

Appian Developer·Experts Turnkey Solutions

Palestine

Bachelor's degree, Information Technology

Work experience

Total years of experience: 8 years, 9 months

Appian Developer

November 2021 - May 2025

Experts Turnkey Solutions

Ramallah and Al Bireh, Palestine

November 2021 - May 2025

▪ Designed and delivered end-to-end digital transformation solutions for banking and government clients, covering requirements analysis, solution design, development, UAT, and user training.
▪ Developed and maintained enterprise-grade workflow applications using C#, .NET, and SQL on the Appian BPM low-code platform across the complete SDLC.
▪ Consumed and processed data from external web services (REST and SOAP) within Appian — configuring connected systems, mapping incoming data, and building process workflows to parse and act on that data.
▪ Optimized relational database performance through query tuning and schema redesign for high-volume transactional banking systems.
▪ Collaborated within Agile Scrum teams — sprint planning, daily stand-ups, and progress reporting to clients and project managers.
▪ Produced clear technical and functional documentation; participated in peer code reviews and knowledge-sharing sessions.

Company industry:
IT Services

Software Engineer

September 2020 - January 2021

Sanobar Soft

Hebron, Palestine

September 2020 - January 2021

▪ Conducted business analysis and translated stakeholder requirements into technical specifications and documentation.
▪ Designed and developed a multi-channel SMS API using Golang, enabling scalable real-time communication workflows for enterprise clients.
▪ Participated in web application development using .NET and C#, contributing to user interface design with HTML5 and CSS.

Company industry:
IT Services

Software Development Intern

October 2019 - June 2020

Robert Bosch GmbH

Reutlingen, Germany

October 2019 - June 2020

▪ Automated testing and deployment pipelines using Jenkins, Git, and Docker — reducing manual effort and accelerating release cycles.
▪ Contributed to an open-source IoT SDK project, enhancing CI/CD pipeline performance through Python scripting.
▪ Gained international exposure to large-scale enterprise software engineering practices in a cross-functional, multicultural environment.

Company industry:
IT Services

Junior Applications Developer

September 2015 - August 2019

Trusted Systems

Hebron, Palestine

September 2015 - August 2019

• Developed full-stack business applications including POS systems and quiz platforms, managing the complete
SDLC from requirements gathering and design through to deployment and maintenance.
• Collaborated with stakeholders to gather requirements, design database schemas, and deliver functional software
within defined timelines.

Company industry:
IT Services

Education

Al-Quds University

December 2018

December 2018

Bachelor's degree, Information Technology

Palestine

GPA (percentage): 84.7%

GPA (percentage): 84.7%

Girls of Bani Naim Secondary School

August 2015

August 2015

High school or equivalent, Scientific

Palestine

Skills

APPLICATION PROGRAMMING INTERFACE API
Intermediate
APPLICATION PROGRAMMING INTERFACE API
Intermediate
COMPLIANCE TESTING
Intermediate
COMPLIANCE TESTING
Intermediate
END USER TRAINING AND SUPPORT
Intermediate
END USER TRAINING AND SUPPORT
Intermediate
JAVA PROGRAMMING LANGUAGE
Intermediate
JAVA PROGRAMMING LANGUAGE
Intermediate
NET FRAMEWORK
Intermediate
NET FRAMEWORK
Intermediate
REQUIREMENTS ANALYSIS
Intermediate
REQUIREMENTS ANALYSIS
Intermediate
SOFTWARE DEVELOPMENT
Intermediate
SOFTWARE DEVELOPMENT
Intermediate
SOLUTION DESIGN
Intermediate
SOLUTION DESIGN
Intermediate
WEBSITE DEPLOYMENT
Intermediate
WEBSITE DEPLOYMENT
Intermediate
WORKFLOW AUTOMATION
Intermediate
WORKFLOW AUTOMATION
Intermediate

Social profiles

Languages

Arabic

Native Speaker

English

Intermediate

German

Beginner

Training and Certifications

Certifications
Data Analyst Nanodegree
Udacity
May 2026
Show credentials
Appian Certified Associate Developer
Appian Corporation
Jul 2022
Show credentials

Training
PMI-ACP Training - Agile Certified Practitioner Program
PMI (Project Management Institute)
Oct 2023
Show credentials