Saja Khdour

▪ Designed and delivered end-to-end digital transformation solutions for banking and government clients, covering requirements analysis, solution design, development, UAT, and user training.
▪ Developed and maintained enterprise-grade workflow applications using C#, .NET, and SQL on the Appian BPM low-code platform across the complete SDLC.
▪ Consumed and processed data from external web services (REST and SOAP) within Appian — configuring connected systems, mapping incoming data, and building process workflows to parse and act on that data.
▪ Optimized relational database performance through query tuning and schema redesign for high-volume transactional banking systems.
▪ Collaborated within Agile Scrum teams — sprint planning, daily stand-ups, and progress reporting to clients and project managers.
▪ Produced clear technical and functional documentation; participated in peer code reviews and knowledge-sharing sessions.

▪ Conducted business analysis and translated stakeholder requirements into technical specifications and documentation.
▪ Designed and developed a multi-channel SMS API using Golang, enabling scalable real-time communication workflows for enterprise clients.
▪ Participated in web application development using .NET and C#, contributing to user interface design with HTML5 and CSS.

▪ Automated testing and deployment pipelines using Jenkins, Git, and Docker — reducing manual effort and accelerating release cycles.
▪ Contributed to an open-source IoT SDK project, enhancing CI/CD pipeline performance through Python scripting.
▪ Gained international exposure to large-scale enterprise software engineering practices in a cross-functional, multicultural environment.

• Developed full-stack business applications including POS systems and quiz platforms, managing the complete
SDLC from requirements gathering and design through to deployment and maintenance.
• Collaborated with stakeholders to gather requirements, design database schemas, and deliver functional software
within defined timelines.